Reviews of Kirishima Kokusai Hotel 4 stars
899-6603 Kagoshima, Kirishima, Makisono Takachiho 3930-12 , Japan
Loading
Guests also reviewed these properties:
Brighton & Hove, United Kingdom
Manaus, Brazil
Madrid, Spain
Kailua-Kona, United States
Huadu, China
La Tuque, Canada
Trang, Thailand
Zagreb, Croatia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewThe location of this hotel is fantastic, just 3 minutes from the bus stand heading to Ebino Kogen.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewRoom space and Onsen quality
Front desk staff needs to work on communication skills.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe hotel location is very close to the bus stand (Marou onsen). About a 10-minute walk, Marou Falls can be seen. The Ebino Plateau can be reached from this bus stand, and the glimpse of the Kirishima Mountain range is clearly visible. There are only two buses running from Maruo Onsen to Ebino Kogen. 1st Bus from Maruo Onsen is 8:31, and the last bus from Ebino Kogen is 16:00.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewStayed 1 night in Japanese style room as a family of 3. Room was very large. There is a large new kids play area on the ground floor. Restaurant was new and selection at dinner and breakfast was very good. Onsen, especially the outdoor baths were excellent. Hotel had a very relaxed and happy vibe. Great views toward Kagoshima and Sakurajima
The main part of the room had recently been redecorated but the bathroom was a bit tired and dusty in the slats in the doors. However we still had a good night sleep and the other facilities made up for it. Staff at the front desk were ok but not overly welcoming, restaurant staff were lovely especially with our toddler
Dear Christina Thank you very much for choosing Kirishima International Hotel. Although you have chosen our hotel from a number of lodging facilities, we apologize for your disappointment in our receptionist's treatment and for the lack of cleanliness of your room. We thank you very much for the many compliments you have expressed about our hotel despite the discomfort we have caused you. We will share the information with all concerned parties to improve the points you have pointed out. We look forward to welcoming you again. Kirishima International Hotel General Manager Translated with DeepL.com (free version)
Dear Christina Thank you very much for choosing Kirishima International Hotel. Although you have chosen our hotel from a number of lodging facilities, we apologize for your disappointment in our receptionist's treatment and for the lack … Show more
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewthe amazing public onsen with variety facility. Janpanese style tatami bedroom
Dear guest, We're honored to have you. We're so glad that you enjoyed our onsen and other facilities. We serve various campaigns and events thourh the year. You can have different experiences evreytime you stay at our hotel. We're really looking forward to see you again. Kirishima Kokusai Hotel Frontdesk
Dear guest, We're honored to have you. We're so glad that you enjoyed our onsen and other facilities. We serve various campaigns and events thourh the year. You can have different experiences evreytime you stay at our hotel. We're reall… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewNice room, great onsen, very good buffet.
Mr. David Thank you very much for choosing Kirishima International Hotel for your stay among many hot spring accommodations. We are very happy to hear that you were satisfied with our natural sulfur hot springs and buffet meals during your stay. We would also like to thank you again for your compliments on our rooms, food, and hot springs. We hope you will choose our hotel as your next place to stay when you are in the area. We look forward to seeing you again soon. Kirishima International Hotel Front Desk Translated with DeepL.com (free version)
Mr. David Thank you very much for choosing Kirishima International Hotel for your stay among many hot spring accommodations. We are very happy to hear that you were satisfied with our natural sulfur hot springs and buffet meals during you… Show more
Reviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 15 May 2025 · Stayed in April 2025
Verified reviewVery good service overall. Great selection of food for both breakfast and dinner buffet
one of our room was not so well-prepared, they forgot re-stocking yukata and onsen towel. Even after I complained, no one showed up to check the room again. We wish the hot spring was hotter but perhaps this is personal preference
Dear Linh Thank you very much for staying at Kirishima International Hotel from among the many accommodations. I am very sorry that I made you feel uncomfortable with the defect and handling of the yukata and towels. In order to prevent similar events from occurring in the future, we will provide education on preparation and treatment for pick-up. I would like to thank you very much for your compliment on the buffet. We look forward to your next visit. Kirishima International Hotel General Manager Hayashida
Dear Linh Thank you very much for staying at Kirishima International Hotel from among the many accommodations. I am very sorry that I made you feel uncomfortable with the defect and handling of the yukata and towels. In order to prevent si… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewVery friendly and helpful staff! Buffet breakfast and dinner have lots of choices.
Francis 様 Thank you very much for staying at Kirishima International Hotel. I would like to thank you again for your satisfaction during your stay and for your compliments and meals. "Since the fairs vary depending on the season, we would appreciate it if you could choose our hotel when you visit again." We look forward to your visit. Kirishima International Hotel Fluorocarbons
Francis 様 Thank you very much for staying at Kirishima International Hotel. I would like to thank you again for your satisfaction during your stay and for your compliments and meals. "Since the fairs vary depending on the season, we woul… Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewIt's a big hotel, More than 400 rooms! It's main attraction is the onsen, and the onsen is certainly versatile with a number of different pools and stations. Apart from the onsen there is a not a lot to do in the area. I had hoped to do some walking and hiking, but there are limited opportunities. They have a buffer dinner and breakfast. It's OK, but there is a bit of overlap between the two. And the same from day to day. The room itself was spacious and by opening the widow, it was possible to keep the temperature down at night.
The place is showing its age and the rooms could serve from being refurbished. This is particularly true of the bathroom of my room, which was a little shabby. The lightening in the room was not optimal There should have been a reading light for the sofa corner. Beware that if you like to sleep long in the morning, this is not the place for you. At seven there is quite a bit of chatter in the corridor of people on their way to take a hot bath.
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewThe Hotel is a nice break and stopover to enjoy the Buffet Dinner and Breakfast (nothing too special but nice) with the Onsen. Kids were also allowed in the Onsen and we felt very welcome too. They have a great kids play area. Everything seems a bit older and could use a renovation but is still nice.
We booked a room for 4 people ( 2 adults and 2 kids with the age of 4 and 2). In the booking confirmation it was confirmend and 2 beds and 2 futon room approved. As we arrived they wanted to add an additional fee for our 4 year old even though it was not in their booking process. Then they refused to give us the Futon linen and wanted us to pay the price for 4 adults. In the describtion it said kids under 6 are free. After 2,5hours discussion they gave us 1 Futon or tried to downgrade us in a 3 bed room with half the size that we booked and paid for. This was very disappointing. We expected a different experience in a Hotel in this price range and size. Please correct your booking details and prices accordingly.
Dear Irina Thank you very much for choosing Kirishima International Hotel from among many lodging facilities. Thank you very much for your compliments on our facilities, including the hot spring and kids' park. We would also like to apologize for taking up your valuable time to confirm your reservation. We apologize for any inconvenience caused to you during your stay. We hope you will choose our hotel for your next stay when you are in the area. We look forward to serving you again. Kirishima International Hotel General Manager Hayashida
Dear Irina Thank you very much for choosing Kirishima International Hotel from among many lodging facilities. Thank you very much for your compliments on our facilities, including the hot spring and kids' park. We would also like to ap… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewExcellent buffet breakfast and dinner. However the dinner had many dishes of shrimp (which we like but some people don’t) and the next night all the dishes were the same. The onsen facilities were very good.
A gym or workout room would be good for such a big hotel.
David 様 Thank you very much for staying at Kirishima International Hotel. I am very happy that you complimented me on my proud natural sulfur spring and dinner style. "However, we will share the contents of the meal and the workout room with all the relevant parties so that all the guests who stayed there will be satisfied." We would appreciate it if you could consider staying at our hotel the next time you visit nearby. We look forward to serving you again. Kirishima International Hotel Front desk
David 様 Thank you very much for staying at Kirishima International Hotel. I am very happy that you complimented me on my proud natural sulfur spring and dinner style. "However, we will share the contents of the meal and the workout roo… Show more
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewthank you
Thank you very much for staying at Kirishima International Hotel from among many other lodging facilities. We would like to express our sincere appreciation for your kind words. If you ever have the opportunity to visit Japan again, please do not hesitate to stay at Kirishima International Hotel. We look forward to welcoming you again. Kirishima International Hotel Front Desk
Thank you very much for staying at Kirishima International Hotel from among many other lodging facilities. We would like to express our sincere appreciation for your kind words. If you ever have the opportunity to visit Japan again, pleas… Show more
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewGood location close to the bus stop for the airport as well as the bus stop for Ebino Plateau, etc. About a ten minute walk from Maruo Falls and Senjojiki, and right next to one of the entrances to the Forest Therapy Road (highly recommended). Excellent breakfast and dinner buffets. Wonderful onsen, especially the rotemburos, which have the same beautiful milky blue water as Maruo Falls. The onsen is also open practically all day, only closing between 9am and 11am as well as after midnight. Spacious 12-mat room and balcony, with a view that includes Sakurajima on a clear day. Quite a bargain price, considering all it comes with. I can’t wait to return.
Too hot. You can turn the heat off in the room, but the heat from the genkan and bathroom still bleeds into the room. I had the sliding doors open, so that cooled it down. However, I was fortunate in that the wind was blowing away from the hotel while I was there. Otherwise, the room could have been full of the sulphur smell of the hot springs below.
Thank you for choosing Kirishima International Hotel for your stay in Japan. We are very happy to hear that you were satisfied with our meals, hot springs, and the view from your room. We sincerely apologize that your room was too hot. Please feel free to ask for a fan at the front desk when you stay with us again. We look forward to welcoming you again. Kirishima International Hotel Front Desk
Thank you for choosing Kirishima International Hotel for your stay in Japan. We are very happy to hear that you were satisfied with our meals, hot springs, and the view from your room. We sincerely apologize that your room was too hot. P… Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewThe hotel is central, it is clean and has a great onsen + amazing buffet.
Three things : 1. Reply to my emails (before arriving) 2. other suggestion than to "go out" to do the laundry 3. People did not speak english and did not care about my adittionnal needs (transportation / cleaning)
Thomas 様 Thank you very much for staying at Kirishima International Hotel from overseas. We sincerely apologize for any inconvenience caused by the English conversation of our staff. We are very sorry that we do not provide a pick-up service at our hotel. We will be happy to provide you with information on public transportation and cab service, so please let us know the next time you use our services. We hope you will visit Kirishima International Hotel again if you have a chance to travel to Japan. Kirishima International Hotel General Manager Hayashida
Thomas 様 Thank you very much for staying at Kirishima International Hotel from overseas. We sincerely apologize for any inconvenience caused by the English conversation of our staff. We are very sorry that we do not provide a pick-up s… Show more
Reviewed: 27 December 2024 · Stayed in November 2024
Verified reviewBeing able to wear Yukata to dinner was a unique experience for us and we loved it. You were able to accomodate us all (4) in one room comfortably, with parents on the beds and grown up kids on the futons.
There were some surfaces that weren't 100% cleaned. A little more attention to detail would be good - but I am being very picky.
Thank you very much for choosing Kirishima International Hotel for your trip to Japan from overseas. We are very happy to hear that you were able to experience the Japanese culture of yukata and that you were satisfied with your stay. However, we would like to express our deepest apologies for the lack of cleanliness in your room, which may have caused you some discomfort. We will share the information with the relevant departments, and we will make sure that the rooms are carefully cleaned once again to ensure a pleasant stay at our hotel. If you ever have the opportunity to travel to Japan again, please do not hesitate to visit Kirishima International Hotel. The New Year will soon be upon us. We hope you have a wonderful New Year. Kirishima International Hotel General Manager
Thank you very much for choosing Kirishima International Hotel for your trip to Japan from overseas. We are very happy to hear that you were able to experience the Japanese culture of yukata and that you were satisfied with your stay. How… Show more
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified review- non Japanese English speaking staff. They are helpful and polite, in a way more polite than the local staff. - Special thanks to a Vietnamese lady who works at the front desk. She helped me to communicate with an omakase restaurant which only accepts phone booking at the last minute. - plenty of parking space
The sulphuric smell is so heavy that we can’t open the balcony door for some fresh air
mei sang 様 Thank you very much for staying at Kirishima International Hotel from overseas. We thank you from the bottom of our heart for your compliments to our staff. We will continue to strive to make our hotel even better by taking your words as encouragement. Regarding the sulfur smell, it is due to the natural environment around the hotel. We hope you will understand. If you ever have the opportunity to travel to Japan again, please do not hesitate to visit Kirishima International Hotel. Kirishima International Hotel Front Desk
mei sang 様 Thank you very much for staying at Kirishima International Hotel from overseas. We thank you from the bottom of our heart for your compliments to our staff. We will continue to strive to make our hotel even better by taking … Show more
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewSpacious resort-style hotel with many facilities (table tennis, anyone?). Large and varied onsen, including lovely open air ones. Extensive buffet breakfast and dinner offerings are supplemented by chef- prepared on-the-spot extras - despite rapid FOMO guest plate-loadeing, the staff kept the dishes replenished. There's a Lawson outlet at the T-junction below the hotel. Also, for guests not travelling by car, a few mini-buses per day run to / from Ebino Plateau using bus stops also on the main road below the hotel. Hope you encounter better hiking weather than I did in late November.
MT50 様 Thank you very much for staying at Kirishima International Hotel from overseas. We are very happy to hear that you enjoyed your stay at our hotel to the fullest, starting with the buffet dinner and breakfast. We look forward to serving you at our buffet, which is the pride of the hotel, with a variety of dishes such as local cuisine using Kagoshima ingredients and seasonal fairs. We look forward to welcoming you to Kirishima Kokusai Hotel again when you have a chance to visit Japan. Thank you very much. Kirishima International Hotel Front Desk
MT50 様 Thank you very much for staying at Kirishima International Hotel from overseas. We are very happy to hear that you enjoyed your stay at our hotel to the fullest, starting with the buffet dinner and breakfast. We look forward to serv… Show more
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewThe onsen is great but need to find the right time otherwise you’ll find many people.
Yijun 様 Thank you very much for choosing Kirishima International Hotel from overseas. We are very happy to hear that you enjoyed our natural hot spring baths, our pride and joy. The natural sulfur spring water that boils from the hotel grounds is a source of healing for everyone who visits our hotel. In Japanese hot spring culture, a large number of people use large public baths. We also have private baths available for individual guests, so please take advantage of them the next time you visit us. Thank you very much. Kirishima International Hotel Front Desk
Yijun 様 Thank you very much for choosing Kirishima International Hotel from overseas. We are very happy to hear that you enjoyed our natural hot spring baths, our pride and joy. The natural sulfur spring water that boils from the hotel… Show more
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewThe Onsen was excellent and not many people when we were there. The mud bath was an experience. The view was amazing because we have a high floor and we can see Sukarujima and the surrounding mountains.
The room is too hot all day long because the central air conditioning was turned off. The heating is turn on instead. You cannot control the air conditioning. The breakfast and dinner buffet could be improved. It's all the same food after the first day.
SIEW NYAT 様 Thank you very much for staying at Kirishima International Hotel from overseas. We are happy to hear that you enjoyed your stay with us and the view from your room and the natural hot spring that is our pride and joy. However, we sincerely apologize for any inconvenience caused by the air conditioning system and the meals served in the restaurant. Please let us know the next time you visit us, as we have fans available at the front desk for your use. The restaurant offers a variety of dishes, including 90 kinds for dinner and 70 kinds for breakfast, but we will review the menu again. Please come back to Kirishima International Hotel when you travel to Japan again. Kirishima International Hotel Front Desk
SIEW NYAT 様 Thank you very much for staying at Kirishima International Hotel from overseas. We are happy to hear that you enjoyed your stay with us and the view from your room and the natural hot spring that is our pride and joy. However… Show more