9.2

Reviews of KOKO HOTEL Residence Kyoto Nijo Castle 4 stars

604-0034 Kyoto, Kyoto, 724 Shimomatsuya-cho, Kamanza-dori Oike-agaru, Nakagyo-ku, Japan

  • Joe

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Everything was spotless and modern in the hotel and the staff helped us with everything. The beds were comfy and no fault with the rooms.

    Not in the centre but worth it for a nice hotel

  • Mingyuan

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Location was great, The hotel near both Tozai line and Karasuma line. The room is spacious and clean. The staffs are friendly and helpful.

    Nothing.

    Property response:

    Thank you for your a great feedback. Look forward to welcoming visit Kyoto again. KOKO HOTEL Residence Kyoto Nijo Castle

    KOKO HOTEL Residence Kyoto Nijo Castle
    29 August 2025
  • Natalie

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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  • Evans

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Fab hotel. Super comfortable, great facilities and short walk to bustling centre. Really great value.

    Nothing to dislike

    Property response:

    Thank you for your a great feedback. Look forward to welcoming visit Kyoto again. KOKO HOTEL Residence Kyoto Nijo Castle

    KOKO HOTEL Residence Kyoto Nijo Castle
    19 August 2025
  • Jair

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • David

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review
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  • Thao

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review
  • Stacey

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    This hotel was amazing. Staff went above and beyond to help us and make sure our stay was memorable. We wish we had more time here. The hotel was in a quiet location, only 600m walk from the subway which was perfect.

    Property response:

    Thank you very much for staying at KOKO HOTEL Residence Kyoto Nijo Castle. We are very honored to hear you describe our hotel as "a wonderful hotel." We also sincerely appreciate your compliments on our staff's service. We hope you will choose KOKO HOTEL Residence Kyoto Nijo Castle again on your next visit to Kyoto. All of our staff look forward to welcoming you again. KOKO HOTEL Residence Kyoto Nijo Castle All the staff

    Thank you very much for staying at KOKO HOTEL Residence Kyoto Nijo Castle. We are very honored to hear you describe our hotel as "a wonderful hotel." We also sincerely appreciate your compliments on our staff's service. We … Show more

    KOKO HOTEL Residence Kyoto Nijo Castle
    11 August 2025
  • Yvar

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Location is very convenient, the hotel looks amazing and is very comfortable. The layout of the room with upper and lower beds is fun. It looks brand new. Staff is very friendly!

    We were a family of 5 and the 5th bed was the couch next to the main table. We ended up sitting on bedding for a couple of days. Not huge issue but better would be a separate futon bed or something.

    Property response:

    Thank you very much for your kind review! We are glad to hear that you enjoyed the location very convenient and our hotel beds comfortable. We look forward to welcoming you back again. Best Warm regards KOKO HOTEL Residence 京都 二条城

    KOKO HOTEL Residence Kyoto Nijo Castle
    9 August 2025
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  • Angie

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review
  • Angie

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review
  • Kerry

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Spacious room and lots of amenities provided.

    Not close to bars.

    Property response:

    Thank you very much for your kind review! We're glad to hear that you enjoyed the spacious room and the amenities we provide. While it's true that our location is a bit away from the nightlife areas, we hope the comfort and quiet atmosphere made your stay relaxing. For future visits, feel free to ask our staff about transportation options or local recommendations — we're always happy to help! We look forward to welcoming you back again. Warm regards, KOKO HOTEL Residence 京都 二条城

    Thank you very much for your kind review! We're glad to hear that you enjoyed the spacious room and the amenities we provide. While it's true that our location is a bit away from the nightlife areas, we hope the comfort and quiet a… Show more

    KOKO HOTEL Residence Kyoto Nijo Castle
    9 August 2025
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  • Eugene

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • Khodabakhsh

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
  • Jimmy

    Reviewed: 3 August 2025 · Stayed in June 2025

    Verified review

    Location was great, friendly staff

    My room was not very clean

    Property response:

    Thank you for your review! We refer to your feedback and make the best effort to improve that. KOKO HOTEL Residence Kyoto Front desk

    KOKO HOTEL Residence Kyoto Nijo Castle
    5 August 2025
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  • Shane

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    Great location, easy enough walk from train station. Quiet street. Lovely coffee shop next door that was actually open early. Friendly staff. Very generous room size for a family.( Japan generous) very clean just ticked all our boxes.

    NA

    Property response:

    Thank you very much for staying at KOKO HOTEL Residence Kyoto Nijojo. Our hotel is conveniently located within walking distance from Karasuma Oike Station and nestled in a quiet residential area, allowing you to enjoy a peaceful and relaxing stay, especially at night. As a family-friendly hotel, we offer spacious rooms that are ideal for guests traveling with family. We sincerely hope to welcome you again at KOKO HOTEL Residence Kyoto Nijojo on your next visit to Kyoto. All of our staff look forward to serving you again. KOKO HOTEL Residence Kyoto Nijojo

    Thank you very much for staying at KOKO HOTEL Residence Kyoto Nijojo. Our hotel is conveniently located within walking distance from Karasuma Oike Station and nestled in a quiet residential area, allowing you to enjoy a peaceful and relaxi… Show more

    KOKO HOTEL Residence Kyoto Nijo Castle
    2 August 2025
  • Paul

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    Nice stay at this property, good location and simple to get too and from. rooms are a very good size and had everything wee needed.

    Property response:

    Dear Guest, Thank you very much for your kind review. We’re delighted to hear that you had a comfortable stay with us and that you found our location convenient. We're also glad the room met your expectations and had everything you needed. We truly appreciate your feedback and hope to welcome you back again in the future! Best regards, KOKO HOTEL Kyoto Nijo Front

    Dear Guest, Thank you very much for your kind review. We’re delighted to hear that you had a comfortable stay with us and that you found our location convenient. We're also glad the room met your expectations and had everything you nee… Show more

    KOKO HOTEL Residence Kyoto Nijo Castle
    30 July 2025
  • Tareq

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
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  • Elena

    Reviewed: 28 July 2025 · Stayed in June 2025

    Verified review
  • Anton

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 25 July 2025 · Stayed in June 2025

    Verified review
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  • Jonathan

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Kindred

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Staff super friendly and helpful

    The beds were a little bit too hard for me.

    Property response:

    Thank you very much for your kind review. We're so glad to hear that you found our staff friendly and helpful — your words mean a lot to us. We're sorry to hear that the bed was a little too firm for your comfort, and we appreciate your feedback as it helps us improve. We hope to welcome you back again in the future! KOKO HOTEL Residence Kyoto Nijo Castle Front

    Thank you very much for your kind review. We're so glad to hear that you found our staff friendly and helpful — your words mean a lot to us. We're sorry to hear that the bed was a little too firm for your comfort, and we appreciate … Show more

    KOKO HOTEL Residence Kyoto Nijo Castle
    23 July 2025
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  • Wazir

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Showing 1 - 25

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