Reviews of KOKO HOTEL Residence Asakusa Kappabashi 4 stars
111-0035 Tokyo-to, Taito-ku Nishi Asakusa 3-24-2, Japan
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe room was clean and spacious. Good location close to main shops.
The third bed was not the most comfortable as it seemed to have a very thin mattress under which moved easily and you would end up on the material of a sofa.
We appreciate your feedback to us. We were glad to hear that you enjoyed our room and location. However we deeply apologize making you uncomfortable with the extra bed. We endeavor to provide even better services to our guests regarding your feedback. If you have occasion to visit Asakusa or Tokyo, we are looking forward to seeing you again. KOKO HOTEL Residence Asakusa Kappabashi
We appreciate your feedback to us. We were glad to hear that you enjoyed our room and location. However we deeply apologize making you uncomfortable with the extra bed. We endeavor to provide even better services to our guests regarding you… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe availability of the team at the welcome desk and the clear explanations Ask for a room with view on the Tokyo Tower The keyless system works very good too!
The only bad point is how far from any metro station the hotel is, it’s about 15min minimum walking distance from any station form the hotel at a minimum
Thank you for staying at KOKO Hotel Residence Asakusa Kappabashi. Thank you for writing a review. We are pleased that you were satisfied with the room.Depending on the room layout, you may be able to see Tokyo Skytree from your room.In addition, our museum is located some distance from the nearest stations, Asakusa Station and Tawaramachi Station, so you will need to walk a little.We will do our best to support you, so we look forward to seeing you again. KOKOHotel Residence Asakusa Kappabashi Front
Thank you for staying at KOKO Hotel Residence Asakusa Kappabashi. Thank you for writing a review. We are pleased that you were satisfied with the room.Depending on the room layout, you may be able to see Tokyo Skytree from your room.In addi… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLots of space
Noisy AC unit with non stop clicking and a little far from subway stations
Thank you very much for staying with KOKO HOTEL Residence Asakusa Kappabashi. We appreciate your feedback. We apologize for the inconvenience caused by our AC unit. We will get it checked regularly. We hope you still see us in a positive light moving forward. All the best!
Thank you very much for staying with KOKO HOTEL Residence Asakusa Kappabashi. We appreciate your feedback. We apologize for the inconvenience caused by our AC unit. We will get it checked regularly. We hope you still see us in a positive li… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe staff was very helpful and assisted with many questions regarding the area. The complimentary items were also very helpful, specifically, the boardgames and uno was really cool!
The way the table was situated was a bit tight due to the ladder in the bunk beds. It would be best to move the ladder so we can all sit at the table (in room of4).
Thank you very much for taking the time to share your feedback. We're delighted to hear that our staff was able to assist you with your questions about the area, and that you enjoyed the complimentary items—especially the board games and UNO! We're glad they added to your stay. We also appreciate your comments regarding the room layout. Your suggestion about the bunk bed ladder and table space is very helpful, and we will certainly look into how we can improve the arrangement to provide more comfort for groups of four. We hope to welcome you back again in the future. Best regards. KOKO HOTEL Residence Asakusa Kappabashi Kanazaki
Thank you very much for taking the time to share your feedback. We're delighted to hear that our staff was able to assist you with your questions about the area, and that you enjoyed the complimentary items—especially the board games an… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGood hotel very cleaned, modeen ans well equipped. The location is super quiet (which is good after crazy days in tokyo). Few steps away from Asakusa, where you can find a lot of restaurants.
Thank you for staying at KOKO HOTEL Residence Asakusa Kappabashi. Thank you for your kind words regarding the cleanliness of our guest rooms. We will continue to strive to maintain the cleanliness of our guest rooms so that you can enjoy a comfortable stay. We hope you will stay with us again when you visit Tokyo. Best regards. KOKO HOTEL Residence Asakusa Kappabashi Front staff
Thank you for staying at KOKO HOTEL Residence Asakusa Kappabashi. Thank you for your kind words regarding the cleanliness of our guest rooms. We will continue to strive to maintain the cleanliness of our guest rooms so that you can enjoy a … Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewClean and modern Laundry in room
Nothing
Thank you for staying at KOKO HOTEL Residence Asakusa Kappabashi. Thank you for your kind words regarding the cleanliness of our guest rooms. We will continue to strive to maintain the cleanliness of our guest rooms so that you can enjoy a comfortable stay. We hope you will stay with us again when you visit Tokyo. Best regards. KOKO HOTEL Residence Asakusa Kappabashi Front staff
Thank you for staying at KOKO HOTEL Residence Asakusa Kappabashi. Thank you for your kind words regarding the cleanliness of our guest rooms. We will continue to strive to maintain the cleanliness of our guest rooms so that you can enjoy a … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe beds were very comfortable, and it was nice that they provided pajamas for us, which my kiddo loved. Checking in and out was easy, and it was generally a very quiet space. The AC worked well, thank goodness, because it was severely hot during our visit. I appreciated the drying rack and hangers provided. The location was pretty convenient.
The bathroom had a strong urine smell despite being very clean looking.
Dear Sasha Thank you so much for your thoughtful feedback! We are really glad to hear that you and your family enjoyed the comfortable beds and pajamas, and that check-in, check-out went smoothly. It is great to know the AC, drying rack, and location helped make your stay more convenient and comfortable. We sincerely apologize for the odor issue in the bathroom. While cleanliness is a top priority for us, we clearly missed the mark here, and we appreciate you bringing it to our attention. We will be investigating this right away to ensure it doesn’t happen again. Thank you again for staying with us, and we hope to have the chance to welcome you back in the future! Best Regards Front Office Manager
Dear Sasha Thank you so much for your thoughtful feedback! We are really glad to hear that you and your family enjoyed the comfortable beds and pajamas, and that check-in, check-out went smoothly. It is great to know the AC, drying rack, an… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewExceptional room with large space when compared to other hotels in Tokyo. Friendly staff and the neighborhood is amazing for families.
Nothing.
Thank you so much for your kind words! We are thrilled to hear that you enjoyed the spacious room and our friendly staff. We are also glad that our neighborhood was a great fit for your family. We always strive to create a comfortable and welcoming experience for our guests, and your feedback means a lot to us. We hope to welcome you back soon! Warm regards, Front Desk
Thank you so much for your kind words! We are thrilled to hear that you enjoyed the spacious room and our friendly staff. We are also glad that our neighborhood was a great fit for your family. We always strive to create a comfortable and w… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe room description says separate bedroom. There is no separate bedroom. It’s tatami mats on a slightly raised area across half the room. When I raised this with the hotel they just shrugged and said they have no rooms with separate bedrooms. And they haven’t changed the room description….
The staff are mixed - some are friendly, some are indifferent. Not the welcoming experience I had elsewhere in Japan.
Thank you for your feedback, and we’re truly sorry to hear that your stay did not meet your expectations. We would like to clarify that the room description on Booking.com was automatically generated by their AI system. Unfortunately, this led to a misleading description stating there was a separate bedroom. As soon as this issue was brought to our attention, we corrected the listing to reflect the accurate room layout. We appreciate your understanding and are continuously working to improve both our service and communication. Thank you again for staying with us, and we hope to have the opportunity to provide you with a better experience in the future. Best regards, Front Office Manager
Thank you for your feedback, and we’re truly sorry to hear that your stay did not meet your expectations. We would like to clarify that the room description on Booking.com was automatically generated by their AI system. Unfortunately, this… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewWe had a fantastic stay at KOKO HOTEL Residence Asakusa Kappabashi. The room felt more like a small apartment than a standard hotel, perfect for our family of three. It included a washer/dryer, induction plates, microwave, toaster oven, and kitchenware, plus separate toilet and bath/laundry room. Much more spacious and comfortable than other hotels in the same price range. The location was excellent, close to all the attractions, shopping, and restaurants in Asakusa. Sensoji Temple is just a few minutes away, and we walked to Tokyo Skytree in just 25 minutes. The area felt very safe and was extremely walkable, with Kappabashi Kitchen Town right around the corner. Ueno is also a 15 minute walk away, or a short cab ride. While the hotel doesn't serve breakfast, there’s a vending machine, free coffee and tea in the lobby, and plenty of nearby konbinis and supermarkets. Plus, there are lots of great breakfast spots within walking distance if you prefer to eat out. The staff were friendly and very service-minded. Highly recommended!
Thank you so much for your wonderful review! We are thrilled to hear that KOKO HOTEL Residence Asakusa Kappabashi was a great fit for your family and that you enjoyed the spaciousness and amenities of the room. We always strive to provide a comfortable and convenient experience for our guests, and it is great to know that our location, along with nearby attractions, enhanced your stay. Regarding breakfast, as we are a residence hotel, we unfortunately do not provide breakfast service. However, we do offer fully-equipped kitchen facilities in your room, including cooking pans, plates, and other kitchenware, so you can prepare your own meals. We are glad you found everything you needed nearby, and we appreciate your understanding. It was a pleasure having you with us, and we hope to welcome you back in the future! Sincerely, KOKO HOTEL Residence Asakusa Kappabashi, Front Desk
Thank you so much for your wonderful review! We are thrilled to hear that KOKO HOTEL Residence Asakusa Kappabashi was a great fit for your family and that you enjoyed the spaciousness and amenities of the room. We always strive to provide a… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewWe loved staying at the Koko. It was spacious for 3 people in Tokyo. It was clean, the beds were comfortable and the facilities were good. The area was nice and quiet but just a short walk to the vibrant Senso Ji temple area. The staff were friendly and helpful.
It was a 20 min walk to the train station but that didn't bother us too much.
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Kappabashi. We are so delighted to hear that you have enjoyed your stay with us overall. Thank you so much once again for your kind review and we truly look forward to serving you again in the near future. Sincerely, KOKO HOTEL Residence Asakusa Kappabashi Front staff
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Kappabashi. We are so delighted to hear that you have enjoyed your stay with us overall. Thank you so much once again for your kind review and we truly look forward t… Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewFantastic place for family with children. An ideal base for trips around Tokyo. Kitchen turned out to be super useful. Everything very practical.
Thank you for staying at KOKO Hotel Residence Asakusa Kappabashi. Thank you for writing a review. We are pleased that you were satisfied with the room.There are many tourist attractions such as Sensoji Temple within walking distance of our hotel, so it is very convenient.All rooms are equipped with kitchens, so you can cook in your room with ingredients you have purchased.We will do our best to support you, so we look forward to seeing you again. KOKOHotel Residence Asakusa Kappabashi
Thank you for staying at KOKO Hotel Residence Asakusa Kappabashi. Thank you for writing a review. We are pleased that you were satisfied with the room.There are many tourist attractions such as Sensoji Temple within walking distance of our … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLovely apartment, good space for four people and luggage. Very clean and cleaned again after 3 days, if staying longer, as well as free rental of anything from hair curlers to baby buggies. Really friendly staff with a good level of English. Good, central location within Asakusa, easy walking distance to Senso-ji temple and 100s of shops, and arcades of restaurants. Easy access to 2-3 train lines and stations in addition to being on a side street and so not noisy, as well as easy for taxis to stop outside. When I return to Tokyo, I will be staying here again.
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Kappabashi. We are so delighted to hear that you have enjoyed your stay with us overall. We appreciate you kindly taking a moment to post your feedback and truly look forward to serving you again in the near future. Sincerely, KOKO HOTEL Residence Asakusa Kappabashi
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Kappabashi. We are so delighted to hear that you have enjoyed your stay with us overall. We appreciate you kindly taking a moment to post your feedback and truly loo… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThere's plenty to do in Asakusa - heaps of food/nightlife and shopping options without being quite as hectic as Shinjuku and Shibuya. Koko hotel is in a nice quiet street away from the hustle and bustle but only a short walk (10 mins?) from the main shopping and eating areas and the Sensoji shrine and Nakamise street. Staff were helpful and friendly. Nice lobby. Clean, tidy, comfortable and modern room. Slept 5 of us (Japanese style in the one room).
Thank you for booking with us and for leaving a review. We are very pleased and honored to hear that you enjoyed your stay. We will continue to strive to improve the quality of our hotel, so we look forward to welcoming you back soon. KOKOHOTEL Residence AsakusaKappabashi
Thank you for booking with us and for leaving a review. We are very pleased and honored to hear that you enjoyed your stay. We will continue to strive to improve the quality of our hotel, so we look forward to welcoming you back soon. KOKOH… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewThe washing machine is so handy for families with kids. The location is great . Close to everything
The cleannesses need to be improved especially the bedding.
Dear Guest, Thank you very much for staying with KOKO HOTEL Residence Asakusa Kappabashi. We appreciate you taking your precious time to leave us a review. We will do our best to improve our service moving forward. We are honored to have served and meet amazing people like you. All the best, KOKO HOTEL Residence Asakusa Kappabashi Front Desk
Dear Guest, Thank you very much for staying with KOKO HOTEL Residence Asakusa Kappabashi. We appreciate you taking your precious time to leave us a review. We will do our best to improve our service moving forward. We are honored to have s… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe room very big, can see sky tree from room
No
Thank you for booking with us and for leaving a review. We are very pleased and honored to hear that you enjoyed your stay. We will continue to strive to improve the quality of our hotel, so we look forward to welcoming you back soon. KOKOHOTEL Residence AsakusaKappabashi
Thank you for booking with us and for leaving a review. We are very pleased and honored to hear that you enjoyed your stay. We will continue to strive to improve the quality of our hotel, so we look forward to welcoming you back soon. KOKOH… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewEverything from check in to check out was amazing! Location was great, close to both convenience stores and a supermarket! Just a few minute walk from the main tourist area of Asakusa but still in a less crowded corner. We got the Japanese family room and it was perfect for four people! We loved our room and had a great view of Tokyo sky tree from our windows. The room looked exactly like in the pictures and was super fresh!
The closest station to the hotel is either Asakusa on Asakusa line and Tawaramachi for the Ginza line and it's a bit of a tedious walk if you have a lot of heavy luggage on potentially crowded streets, but if you have the money getting a cab is really easy from and to the airport!
Thank you very much for booking our hotel and for writing to us to let us know what you thought of it. We are very happy and honored to know that you enjoyed your stay at our hotel and thank you very much for giving us such a high rating.very happy to hear your wonderful voice and also, your satisfaction with our facilities. Thank you for your continued patronage. We are looking forward to seeing you again. KOKO HOTEL Residence Asakusa Kappabashi sumire
Thank you very much for booking our hotel and for writing to us to let us know what you thought of it. We are very happy and honored to know that you enjoyed your stay at our hotel and thank you very much for giving us such a high rating.ve… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe bed is very comfortable comparing to the price The room layout and how it design the space is really attention to traveler. Even it small but design with good care.
A bit walking distance from JR and Subways
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Kappabashi. We are so glad to hear that you seem to have enjoyed your stay with us overall. Thank you so much once again for taking a moment to share with us such a kind feedback and we truly look forward to serving you again in the near future. Best regards, MANJU
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Kappabashi. We are so glad to hear that you seem to have enjoyed your stay with us overall. Thank you so much once again for taking a moment to share with us such a k… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified review- Good room layout made it a comfortable stay for four - Quiet location - Washing machine in room made it very convenient especially for summer heat
-
Thank you very much for choosing KOKOHOTEL Residence Asakusa Kappabashi from among the many facilities available. We are very happy and honored to read your review and receive your kind words. We will continue to treasure your praise and strive to create an even more comfortable space. If you have the opportunity to visit Asakusa during your trip to Japan, please use our hotel again. All our staff look forward to welcoming you.
Thank you very much for choosing KOKOHOTEL Residence Asakusa Kappabashi from among the many facilities available. We are very happy and honored to read your review and receive your kind words. We will continue to treasure your praise and st… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewLocation was excellent near shops and restaurants. The room was very comfortable. The front desk were excellent they were very helpful and super friendly.
Thank you very much for staying at KOKOHOTEL Residence Asakusa Kappabashi during your trip to Tokyo. I was very happy to read your valuable feedback. Warm words received directly from our guests are the greatest encouragement for our staff. We will continue to work hard to be a hotel that satisfies as many guests as possible, so we appreciate your continued patronage. We look forward to welcoming you back. sumire
Thank you very much for staying at KOKOHOTEL Residence Asakusa Kappabashi during your trip to Tokyo. I was very happy to read your valuable feedback. Warm words received directly from our guests are the greatest encouragement for our staff.… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewBeautiful rooms, comfy beds, sento
No blackout shades/curtains on windows had us up at 5am
Thank you for your stay at KOKO HOTEL Residence Asakusa Kappabashi and for your feedback on your stay. We are happy to hear that you were generally satisfied with your stay. However, we apologize for the inconvenience caused by the blackout curtains. We will share your comments internally. We hope you will use our hotel again when you visit Asakusa. Best regards. KOKO HOTEL Residence Asakusa Kappabashi Kanazaki
Thank you for your stay at KOKO HOTEL Residence Asakusa Kappabashi and for your feedback on your stay. We are happy to hear that you were generally satisfied with your stay. However, we apologize for the inconvenience caused by the blackout… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe KOKO was clean and efficient and has everything that is needed for a four nights stay.
Everything was fine.
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Kappabashi. We are so glad to hear that you seem to have enjoyed your stay with us overall. Thank you so much once again for taking a moment to share with us such a kind feedback and we truly look forward to serving you again in the near future. Best regards, KOKO HOTEL Residence Asakusa Kappabashi
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Kappabashi. We are so glad to hear that you seem to have enjoyed your stay with us overall. Thank you so much once again for taking a moment to share with us such a … Show more