Reviews of KOKO HOTEL Residence Asakusa Tawaramachi 4 stars
111-0042 Tokyo-to, Taito-ku, Kotobuki 2-8-12, Japan

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewGreat room with amenities/facilities, close to the subway, and a short walk to the bustling shopping/restaurant/temple area of Asakusa!
It's really only the room itself - the hotel doesn't really have any other facilities. Also they give you Airbnb-style codes instead of room keys/cards which I found kinda odd and clunky. Our check-in process was a little frustrating on a particularly hot day too...
Thank you for staying with KOKO HOTEL Residence Asakusa Tawaramachi. We appreciate your feedback. We deeply apologize for any inconvenience caused during your stay especially during your check-in. We will do our best to make our service more smooth and to accommodate every guests to the best of our abilities. We do hope you still see us in a positive light moving forward. We look forward to welcoming you again in the future. All the best!
Thank you for staying with KOKO HOTEL Residence Asakusa Tawaramachi. We appreciate your feedback. We deeply apologize for any inconvenience caused during your stay especially during your check-in. We will do our best to make our service mor… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewExcellent location, staff very friendly and helpful. Appartement well equipped and spotless clean. Next to metro station and kombini.
Nothing.
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We are so glad to hear that you have enjoyed your stay with us overall. Thank you so much once again for your kind review and we truly look forward to serving you again in the near future. Best regards, KOKO HOTEL Residence Asakusa Tawaramachi
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We are so glad to hear that you have enjoyed your stay with us overall. Thank you so much once again for your kind review and we truly look forward to s… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewClean and simple.
Quite basic (too basic for the price, I think). The location is not great. Close to the train station, but far from most of Tokyo tourist attractions and trains rides are long from there
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We appreciate you kindly taking a moment to give us an honest feedback on your experience. We will make sure to share this within our team and see if there is anything we can do to improve our services. Thank you so much once again and we truly hope to serve you again in the near future. Sincerely, KOKO HOTEL Residence Asakusa Tawaramachi
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We appreciate you kindly taking a moment to give us an honest feedback on your experience. We will make sure to share this within our team and see if th… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewCentrally located
Bigger kitchen would have been nice.
Dear Guest, Thank you very much for staying with KOKO HOTEL Residence Asakusa Tawaramachi. We are delighted to know that you were comfortable during your stay with us! We appreciate your taking your precious time to leave us a review. We are honored to have served and met amazing people like you! We hope to see you again in the future. All the best, KOKO HOTEL Residence Asakusa Tawaramachi Front Desk
Dear Guest, Thank you very much for staying with KOKO HOTEL Residence Asakusa Tawaramachi. We are delighted to know that you were comfortable during your stay with us! We appreciate your taking your precious time to leave us a review. We ar… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewvery convenient location when arriving to Tokyo - close to the must-see Asakusa district and located close to train+metro line from both Haneda and Narita airports. clean hotel, helpful staff with good English, nice room this was one of four Koko/Wing hotels on our itenerary and they were all very solid, always in good location, clean and reasonably priced
compact rooms, as usual in Japan
Dear Guest, Thank you very much for staying with KOKO HOTEL Residence Asakusa Tawaramachi. We are delighted to know that you were comfortable during your stay with us! We appreciate your taking your precious time to leave us a review. We are honored to have served and met amazing people like you! We hope to see you again in the future. All the best, KOKO HOTEL Residence Asakusa Tawaramachi Front Desk
Dear Guest, Thank you very much for staying with KOKO HOTEL Residence Asakusa Tawaramachi. We are delighted to know that you were comfortable during your stay with us! We appreciate your taking your precious time to leave us a review. We ar… Show more
Reviewed: 11 August 2025 · Stayed in June 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewClean spacious room in a family friendly area. Subway stations within 2min walking distance. We will certainly stay here again.
Lobby is small and there is no room in the lobby to sit or wait for your group members.
Thank you for your stay at KOKO HOTEL Residence Asakusa Tawaramachi and for your kind review. We are pleased to hear that you enjoyed your stay. We look forward to welcoming you back in the near future. Best regards, /Front Desk
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewLocation and room were superb
Elevator was frustratingly slow
Thank you very much for visiting KOKOHOTELResidence Asakusa Tawaramachi.I'm very happy that you enjoyed your room.There is only one elevator. It may be crowded depending on the time of day. We appreciate your understanding.We will continue to make every effort to satisfy our guests and look forward to your next visit. KOKOHOTELResidence AsakusaTawaramachi Front
Thank you very much for visiting KOKOHOTELResidence Asakusa Tawaramachi.I'm very happy that you enjoyed your room.There is only one elevator. It may be crowded depending on the time of day. We appreciate your understanding.We will conti… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewVery spacious in Japanese standards. And the staff was very accommodating and helpful. Close to 711 and small restaurants.
There was no breakfast offered but it was ok. Not a deal breaker.
Dear Guest, Thank you very much for staying with KOKO HOTEL Residence Asakusa Tawaramachi. We appreciate you taking your precious time to leave us a review. We are delighted to know that you enjoyed and were comfortable during your stay with us. We are honored to have served and met amazing people like you! We hope to see you again in the future. All the best, KOKO HOTEL Residence Asakusa Tawaramachi Front Desk
Dear Guest, Thank you very much for staying with KOKO HOTEL Residence Asakusa Tawaramachi. We appreciate you taking your precious time to leave us a review. We are delighted to know that you enjoyed and were comfortable during your stay wit… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewThe location was excellent. I minute to closed metro & walking distance to lots of other stations and all local sites. I liked that it fit 5 people (parents & 3 teens) and it was perfect for our first 3 nights in Tokyo
Nothing
Thank you for staying at KOKO HOTEL Residence Asakusa Tawaramchi. We are glad to hear that you were satisfied with our location and room size. We will continue to make every effort to make your stay with us a pleasant experience. We hope you will visit us again when you come back to Japan. Finally, thank you for taking time out of your busy schedule to share your impressions of your stay with us. Best regards. KOKO HOTEL Residence Asakusa Tawaramachi Kanazaki
Thank you for staying at KOKO HOTEL Residence Asakusa Tawaramchi. We are glad to hear that you were satisfied with our location and room size. We will continue to make every effort to make your stay with us a pleasant experience. We hope yo… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewSpacious, clean, love the washer/dryer and very close to station.
None
Thank you for staying at KOKO HOTEL Residence Asakusa Tawaramachi and for your feedback about your stay. We are delighted to hear your compliments about our rooms. We will continue to strive to make our hotel a comfortable place to stay. We hope you will visit us again when you come back to Tokyo. Best regards. KOKO HOTEL Residence Asakusa Tawaramachi Kanazaki
Thank you for staying at KOKO HOTEL Residence Asakusa Tawaramachi and for your feedback about your stay. We are delighted to hear your compliments about our rooms. We will continue to strive to make our hotel a comfortable place to stay. We… Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewGood location and family room was good for having separate space for jet lag
Key codes were annoying and difficult, and bad security having a piece of paper with the hotel name, room number and door code all on one page. Just give me a key! Also, coffee machine was out of order half the mornings we were there. Staff was not particularly friendly or helpful.
Thank you for staying at KOKO HOTEL Residence Asakusa Tawaramachi. We are pleased to hear your compliments about our location and rooms. However, we apologize for any inconvenience caused by the security and staff. We will share your valuable feedback with our staff. We will continue to make every effort to satisfy our guests, and we hope you will consider using our hotel again when you visit Asakusa. Lastly, thank you for taking the time out of your busy schedule to share your impressions of your stay with us. Best regards. KOKO HOTEL Residence Asakusa Tawaramachi Kanazaki
Thank you for staying at KOKO HOTEL Residence Asakusa Tawaramachi. We are pleased to hear your compliments about our location and rooms. However, we apologize for any inconvenience caused by the security and staff. We will share your valuab… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewSpacious, well appointed and a very friendly staff.
It was great!
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We are so delighted to hear that you have enjoyed your stay overall. Thank you so much once again for taking time to share with us such a kind feedback and we truly look forward to serving you again in the near future. Best regards, KOKO HOTEL Residence Asakusa Tawaramachi/TANAKA
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We are so delighted to hear that you have enjoyed your stay overall. Thank you so much once again for taking time to share with us such a kind feedback a… Show more
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewWell located to access subway, shopping, bakeries, 7-11, etc. Free coffee and hot chocolate at the lobby was very helpful. They seemed to be adding a water dispenser when we left. Our room also had a nice view of the skytree tower
Dryer doesn't really dry much. We had to leave clothes out to dry all day using the hangers and the rod in the bathtub.
Thank you very much for visiting KOKOHOTELResidence Asakusa Tawaramachi.We are glad to hear that you had a pleasant Depending on the location or floor of the room, you may be able to see Tokyo Skytree from your room.We apologize for any inconvenience caused by the washing machine with drying function. If there is too much clothing, the drying function may take longer to dry.If you reduce the amount of clothing and use the drying function, the clothes may dry faster.We will continue to make every effort to satisfy our guests and look forward to your next visit. KOKOHOTELResidence AsakusaTawaramachi Nagase
Thank you very much for visiting KOKOHOTELResidence Asakusa Tawaramachi.We are glad to hear that you had a pleasant Depending on the location or floor of the room, you may be able to see Tokyo Skytree from your room.We apologize for any inc… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe room is very spacious for a family of 6 compared to other Tokyo hotels.
Can’t complain or fault anything.
Thank you very much for visiting KOKOHOTELResidence Asakusa Tawaramachi.We are glad to hear that you had a pleasant Tawaramachi Station is just a minute's walk from our hotel, making it very convenient to get around.We will continue to make every effort to satisfy our guests and look forward to your next visit. KOKOHOTELResidence AsakusaTawaramachi Nagase
Thank you very much for visiting KOKOHOTELResidence Asakusa Tawaramachi.We are glad to hear that you had a pleasant Tawaramachi Station is just a minute's walk from our hotel, making it very convenient to get around.We will continue to … Show more