Reviews of KOKO HOTEL Sendai Station South 3 stars
980-0021 Miyagi, Sendai, Aoba-ku Chuo 4-7-1, Japan
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewWe went to the North KOKO hotel but was directed to this hotel further away. Its older version but services and room utilities are modern. Its in a quieter part of neighborhood.
None. The hotel was fine
Thank you very much for staying at KOKOHOTEL Sendai Ekimae South. We will continue to strive to provide services that satisfy our customers, and all our staff look forward to seeing you again. Thank you for taking the time to post your review. KOKOHOTEL Sendai Ekimae South
Thank you very much for staying at KOKOHOTEL Sendai Ekimae South. We will continue to strive to provide services that satisfy our customers, and all our staff look forward to seeing you again. Thank you for taking the time to post your revi… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewVery clean, comfortable bed, close to the station, close to convenience store
Thank you very much for staying at KOKOHOTEL Sendai Ekimae South. We are very happy that your stay was a meaningful one. We will continue to strive to provide our customers with the best possible experience, and all our staff look forward to seeing you again. Thank you for taking the time to post your review despite your busy schedule. KOKOHOTEL Sendai Ekimae South
Thank you very much for staying at KOKOHOTEL Sendai Ekimae South. We are very happy that your stay was a meaningful one. We will continue to strive to provide our customers with the best possible experience, and all our staff look forward t… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGood location and good value. Staff was great and things were clean.
The walls were quite thin and I could hear a of sounds from the next room. The breakfast buffet could use more variety, and some fruit perhaps.
Thank you very much for staying at KOKOHOTEL Sendai Ekimae South. We are very grateful for your kind words about our staff. We are also pleased to hear that the facilities were clean. We apologize for the inconvenience caused by the noise from the neighboring room. We also thank you for your valuable feedback regarding breakfast. All of our staff look forward to welcoming you again. Thank you for taking the time to post your review despite your busy schedule. KOKOHOTEL Sendai Ekimae South
Thank you very much for staying at KOKOHOTEL Sendai Ekimae South. We are very grateful for your kind words about our staff. We are also pleased to hear that the facilities were clean. We apologize for the inconvenience caused by the noise f… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe washroom was not cleaned properly, and it was a bit dirty. And in the corridor (outside of the room), it stinks. I think the air isn't passing properly somehow. But the staff are very friendly and cooperative. The breakfast was also very good. And there was a lady named Kikuchi-san who was very motherly in serving food and taking care.
Thank you very much for staying with us. First of all, we sincerely apologize for the unpleasant experience you experienced with the cleanliness and odor of the bathroom and hallway. We will strive to improve cleaning and ventilation so that you can enjoy a comfortable stay. On the other hand, we would like to sincerely thank you for your kind words and praise for our staff. We will continue to use your feedback to improve our service, so we look forward to your next visit. KOKO HOTEL Sendai Ekimae South
Thank you very much for staying with us. First of all, we sincerely apologize for the unpleasant experience you experienced with the cleanliness and odor of the bathroom and hallway. We will strive to improve cleaning and ventilation so tha… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe hotel is conveniently located just a 5-minute walk from Sendai Station and close to many shopping areas. The breakfast buffet offers both Japanese and Western options. The Japanese breakfast includes rice, miso soup, and a selection of proteins such as salmon, mackerel, and chicken.
Thank you very much for staying with us this time. We are very happy that you had a meaningful stay. We will continue to strive to provide our guests with the best possible experience. All of our staff look forward to welcoming you again. KOKO HOTEL Sendai Ekimae South
Thank you very much for staying with us this time. We are very happy that you had a meaningful stay. We will continue to strive to provide our guests with the best possible experience. All of our staff look forward to welcoming you again. K… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewCheck in was easy, our room was clean and comfortable and there were many toiletries available to choose from. The location is ideal for walking to the station ( less than 5 minutes ) and an easy walk to the shopping malls and restaurants. There is a 7 eleven across the street and I highly recommend the tourist information centre at the train station. The hotel are able to hold your bags if you arrive early which was a big help for us. Choose a moderate double room on the higher level for city views.
Thank you very much for staying with us. We are very happy to hear that you had a comfortable stay. All of our staff look forward to welcoming you again. KOKO HOTEL Sendai Ekimae South
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewLocation
Pillows were hard and one only
Thank you very much for staying with us. We are very happy that your stay was worthwhile. We regret that we were unable to meet your request regarding the pillows. Thank you very much for your valuable feedback. All our staff look forward to welcoming you again. KOKO HOTEL Sendai Ekimae South
Thank you very much for staying with us. We are very happy that your stay was worthwhile. We regret that we were unable to meet your request regarding the pillows. Thank you very much for your valuable feedback. All our staff look forward t… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe room was great, breakfast very good, personals very friendly, all gooo
Thank you very much for staying with us. We are very honored to receive your compliments regarding the room, breakfast, and staff service. Your satisfaction is our greatest encouragement. We will continue to strive to provide even more comfortable service in the future. All of our staff look forward to welcoming you again. KOKO HOTEL Sendai Ekimae SOUTH
Thank you very much for staying with us. We are very honored to receive your compliments regarding the room, breakfast, and staff service. Your satisfaction is our greatest encouragement. We will continue to strive to provide even more com… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewBreakfast was great and location was super close to the train station. Staff were very helpful as I couldn't speak much Japanese.
Thank you very much for staying with us. We are very happy that you appreciated the breakfast. We are also glad that you enjoyed our staff's service. We will continue to provide attentive service so that our guests can have a comfortable stay. Please stop by again when you visit Sendai. All the staff look forward to seeing you. KOKO HOTEL Sendai Ekimae SOUTH
Thank you very much for staying with us. We are very happy that you appreciated the breakfast. We are also glad that you enjoyed our staff's service. We will continue to provide attentive service so that our guests can have a comfortab… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in May 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 June 2025 · Stayed in May 2025
Verified reviewNice location. Super comfy bed great setup
Nothing really
Thank you very much for staying at KOKOHOTEL Sendai Station south. I'm glad you were satisfied with the location and the room. We will continue to strive for a better place. We look forward to serving you again.
Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in March 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe location was ok.
The room smelt and the bathroom was mouldy. The room was incredibly small for two people. We did not fit into the bed, one of us had to sleep on the floor. There was no room for luggage whatsoever. The location was ok.
Thank you for staying at KOKOHOTEL Sendai Ekimae South. We apologize for the inconvenience caused by the room during your stay. We will continue to make improvements to ensure that our guests have a comfortable stay. Thank you for taking the time to post your review. KOKOHOTEL Sendai Ekimae South
Thank you for staying at KOKOHOTEL Sendai Ekimae South. We apologize for the inconvenience caused by the room during your stay. We will continue to make improvements to ensure that our guests have a comfortable stay. Thank you for taking th… Show more
Reviewed: 21 May 2025 · Stayed in April 2025
Verified review