7.9

Reviews of KOKO HOTEL Sapporo Ekimae 3 stars

060-0001 Hokkaido, Sapporo, Chuo-ku, Kita 1-jo, Nishi 3-chome,3-10, Japan

  • Peteinusa

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review

    Location to the train station as well as many restaurants very nearby

    I thought there was an onsen insite but I misread something that made me think this. No worries.

    Property response:

    Thank you very much for staying at KOKO HOTEL Sapporo Ekimae. We are pleased that you had a comfortable stay. We hope you will use our hotel again if you have the opportunity to visit Sapporo again. We look forward to seeing you again.

    KOKO HOTEL Sapporo Ekimae
    5 September 2025
  • Kristin

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The convenience that the Sapporo station is close by. They also do not clean the room if you put the DND sign and also don’t give you unnecessary refills unless you purposely take down the DND sign. They also provide a few skin care items at the lobby.

    The restaurant in front, passing by it and the smell sticking onto the clothes

    Property response:

    Thank you very much for staying at KOKOHOTEL Sapporo Ekimae. We will continue to listen sincerely to our guests' feedback and strive daily to improve our service quality so that we can provide services that satisfy you even more. All of our staff sincerely look forward to welcoming you back for your next stay. KOKOHOTEL Sapporo Ekimae

    Thank you very much for staying at KOKOHOTEL Sapporo Ekimae. We will continue to listen sincerely to our guests' feedback and strive daily to improve our service quality so that we can provide services that satisfy you even more. All o… Show more

    KOKO HOTEL Sapporo Ekimae
    29 August 2025
  • Kim

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • 3.0 Poor
    Ei

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Theodore

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Sebastian

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Sebastian

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Gaurav

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Wong

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Michelle

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    Great area. Very close to the station but also close to some other stores I wanted to check out. The perfect middle ground. It was also clean and simple. Nothing extraordinary but was good for the nights I stayed.

    I dont have any complaints.

    Property response:

    Thank you very much for choosing to stay at KOKO HOTEL Sapporo Ekimae and for taking the time to share your valuable feedback. We are truly delighted to hear that you were satisfied with the convenience of our location near the station and the surrounding environment. Your kind comment describing us as a “perfect midpoint” is greatly appreciated and serves as a great encouragement to our team. We are also honored by your positive remarks regarding the cleanliness and the simple, comfortable atmosphere of our hotel. We will continue striving to provide a safe and pleasant stay for all our guests. Should you visit the area again, we would be delighted to welcome you back. All of our staff look forward to serving you again. KOKO HOTEL Sapporo Ekimae Front Desk

    Thank you very much for choosing to stay at KOKO HOTEL Sapporo Ekimae and for taking the time to share your valuable feedback. We are truly delighted to hear that you were satisfied with the convenience of our location near the station and … Show more

    KOKO HOTEL Sapporo Ekimae
    8 August 2025
  • Pamir

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    It was clean. Every day they were providing new towels shoes etc.

    Policy of the hotel is that the rooms must be cleaned at least every second day and they were changing the towels everyday. It was waste of water and resources. The size of the room was also small. No cupboard or anything to keep the clothes for a longer stay .

    Property response:

    Thank you very much for staying with us at KOKO HOTEL Sapporo Ekimae. We are honored to receive your kind comments regarding the cleanliness of the room and the quality of our towels and amenities. At the same time, we truly appreciate your valuable feedback regarding the frequency of cleaning and towel replacement. Taking environmental considerations into account, we will look into more flexible options moving forward. We sincerely apologize for any inconvenience caused by the limited room space and storage, especially for guests staying for an extended period. We will continue to work on improvements to ensure a more comfortable stay for all our guests, including those on longer visits. Thank you again for your thoughtful feedback. We look forward to welcoming you back in the future. KOKO HOTEL Sapporo Ekimae Front Desk

    Thank you very much for staying with us at KOKO HOTEL Sapporo Ekimae. We are honored to receive your kind comments regarding the cleanliness of the room and the quality of our towels and amenities. At the same time, we truly appreciate you… Show more

    KOKO HOTEL Sapporo Ekimae
    8 August 2025
  • Michael

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Very friendly staff. Breakfast Buffet was good. Close to the Sapporo TV Tower and Odori Park.

    Property response:

    Thank you very much for choosing to stay at KOKO HOTEL Sapporo Ekimae. We are truly pleased to hear that you had a comfortable stay with us. We also sincerely appreciate your kind words regarding our breakfast and location. We will continue striving to provide services that satisfy all our guests. Should you have the opportunity to visit Sapporo again, we would be honored to welcome you back. We look forward to serving you again in the future. KOKO HOTEL Sapporo Ekimae Front Desk Staff

    Thank you very much for choosing to stay at KOKO HOTEL Sapporo Ekimae. We are truly pleased to hear that you had a comfortable stay with us. We also sincerely appreciate your kind words regarding our breakfast and location. We will continue… Show more

    KOKO HOTEL Sapporo Ekimae
    5 August 2025
  • See the hotel
  • Ulrike

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review
  • Sherry

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Location. Near Odori Park. Small hotel, most ppl may be just staying a couple of days. Thus 2 washing machine/ dryer is usually available.

    1) Step in and out of shower seems higher than other hotels. 2) Was notified no extra pillow. But didn’t expect the one given pillow is flat and small! Thankfully could sleep all nites as it was always a flat out day. Guess it wouldn’t hurt if the pillow is bigger or just 1 more pillow. 3) no handle to step into bath tub. Which is rather common in Japan hotel? That could difficult for seniors.

    Property response:

    Thank you very much for choosing KOKO HOTEL Sapporo Ekimae from among the many hotels available. We apologize for not meeting your expectations. We still have room for improvement, but we will continue to strive to be a better hotel that satisfies our customers, so we ask for your understanding regarding this matter. We also thank you for taking the time to provide us with your feedback despite your busy schedule.

    Thank you very much for choosing KOKO HOTEL Sapporo Ekimae from among the many hotels available. We apologize for not meeting your expectations. We still have room for improvement, but we will continue to strive to be a better hotel that sa… Show more

    KOKO HOTEL Sapporo Ekimae
    2 August 2025
  • Werawut

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Siriluk

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Nice location and variety of breakfast

    Property response:

    Thank you for staying at KOKO HOTEL Sapporo Ekimae. We are very honored to receive your compliments about our "great location" and "rich breakfast variety." In addition to being easily accessible from Sapporo Station, our hotel also focuses on serving breakfast using local ingredients, so all of our staff are pleased to hear that you were satisfied. We hope you will use our hotel again when you visit Sapporo. We look forward to seeing you again.

    Thank you for staying at KOKO HOTEL Sapporo Ekimae. We are very honored to receive your compliments about our "great location" and "rich breakfast variety." In addition to being easily accessible from Sapporo Station, o… Show more

    KOKO HOTEL Sapporo Ekimae
    29 July 2025
  • Yuki

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review
  • Maria

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Good location

    Property response:

    Thank you very much for your review! We’re glad to hear you appreciated our location. Being close to Sapporo Station and many local attractions, we hope it made your stay more convenient and enjoyable. We look forward to welcoming you again in the future! Best regards, KOKOHOTEL Sapporo Ekimae

    Thank you very much for your review! We’re glad to hear you appreciated our location. Being close to Sapporo Station and many local attractions, we hope it made your stay more convenient and enjoyable. We look forward to welcoming you aga… Show more

    KOKO HOTEL Sapporo Ekimae
    23 July 2025
  • See the hotel
  • Suzon31

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    The hotel had a very good location, in the center of Sapporo, near Odori Park, the Sapporo Clock Tower and the Sapporo TV Tower.

    Property response:

    Thank you very much for staying at KOKO HOTEL Sapporo Ekimae. Our hotel is conveniently located about a 10-minute walk from both Odori Station and Sapporo Station via the underground walkway, which has been very well received by our guests. We are delighted to hear that you had a comfortable stay with us. Your kind words serve as great encouragement for our team, and we will continue striving to improve our services. We would be honored to welcome you again if you have the opportunity to visit us in the future.

    Thank you very much for staying at KOKO HOTEL Sapporo Ekimae. Our hotel is conveniently located about a 10-minute walk from both Odori Station and Sapporo Station via the underground walkway, which has been very well received by our guests.… Show more

    KOKO HOTEL Sapporo Ekimae
    23 July 2025
  • Tan

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Convenient location, walkable to multiple locations with multiple convenience stores in its surroundings.

    Single microwave, 2 washer and dryer at the lobby, can be a hassle to go up and down with only 2 lifts servicing the whole hotel.

    Property response:

    Thank you very much for choosing KOKO HOTEL Sapporo Ekimae from among the many hotels available. We are delighted to hear that you were satisfied with our location. However, we sincerely apologize for any inconvenience caused by the facilities within the hotel. We will continue to work on improving our facilities to ensure a more comfortable stay for all our guests. Thank you for taking the time to share your feedback with us.

    Thank you very much for choosing KOKO HOTEL Sapporo Ekimae from among the many hotels available. We are delighted to hear that you were satisfied with our location. However, we sincerely apologize for any inconvenience caused by the facilit… Show more

    KOKO HOTEL Sapporo Ekimae
    23 July 2025
  • 7.0 Good
    Rachelle

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Melis

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
  • Yoshiko

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review
  • Bettina

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Location and the provided toiletries.

    Property response:

    Thank you very much for staying at KOKO HOTEL Sapporo Ekimae. We are very pleased to hear that the location is easy to find. One of the features of our hotel is its easy access to the station and major spots, and we are glad that you were able to get around smoothly during your stay. We are also pleased to hear that you were satisfied with the toiletries provided, which is encouraging to all of our staff. We will continue to pay attention to the quality of our amenities so that our customers can have a comfortable stay. We look forward to welcoming you again. KOKO HOTEL Sapporo Ekimae

    Thank you very much for staying at KOKO HOTEL Sapporo Ekimae. We are very pleased to hear that the location is easy to find. One of the features of our hotel is its easy access to the station and major spots, and we are glad that you were a… Show more

    KOKO HOTEL Sapporo Ekimae
    9 July 2025
  • See the hotel
  • Annie

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    It was really close to the underground walkway and many other places. The room was comfortable and clean.

    No natural light in the room as the window faced a wall. As i didn't spend a lot of time in the room, it didn't really bother me.

    Property response:

    Thank you very much for staying at KOKOHOTEL Sapporo Ekimae. Thank you again for taking the time to share your impressions of your stay with us. We are glad to hear that you had a pleasant stay with us. We are very happy to hear that you had a pleasant stay at our hotel and we would like to thank you again for your kind attention. We look forward to welcoming you again. KOKOHOTEL Sapporo Ekimae

    Thank you very much for staying at KOKOHOTEL Sapporo Ekimae. Thank you again for taking the time to share your impressions of your stay with us. We are glad to hear that you had a pleasant stay with us. We are very happy to hear that you ha… Show more

    KOKO HOTEL Sapporo Ekimae
    8 July 2025
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...