Wonderful staff, great location. Lovely experience!

Stayed in August 2025

The staff was accommodating. I messed my booking up and actually showed up on the wrong day. They were amazing and i will be back!

Stayed in June 2025

Can't find anything.

We stay for a night and it was fantastic. We got the window room where we can see the outside. The opposite shop to the ryokan is the supermarket. The room is surprisingly spacious! The room comes with toilet, not bath. But you can use the private onsens in basement of the ryokan. The staff was really helpful and polite. We recommend getting breakfast with your stay since the town is a small town and shops might not be open early in the morning when you possibly be hungry. Even though there is a family mart 2-3 min-walk from the Ryokan. Shops and restaurants outside mostly closed during our stay. Only the restaurant opposite the Ryokan was opened until around 9-10 pm. For people with tattoos, this ryokan has 2 private fantastic onsen without reservation, you can use it almost 24 hours (there is 2-3 hours that they won't be operated for cleaning, I guess.) For all onsens outside, you can enjoy for free because you will get an onsen pass that allow you to enjoy the 7 mystical onsens for free and all of the 7 onsens all people of tattoos (I mean very very obvious ones arms, legs, backs, etc.) without the need to cover them up.

Stayed in June 2025

Honestly nothing, we were sad to leave

The staff are lovely and friendly, the rooms were huge and the food was incredible along with the private onsuns

Stayed in May 2025

No elevators.

The 80 year old inn has been remodeled into a chic and fashionable place.

Stayed in June 2025

I can’t think of anything that would need improvement, it’s a very lovely place to stay

I really liked the private baths and the free drinks at the bar

Stayed in May 2025

Koyado Enn is incredible, one of the best stays I had in Japan so far, would go back a million times. The staff is amazing, there are private onsens and it's close to the station. Bicycle rental is easy and very useful.

Stayed in June 2025

I wish you could sign up and reserve the private baths

Loved the location- so close to the train station The town itself was my fav on the trip. The breakfast was really really good The private bath available to guest was a plus. Honestly it was all perfect

Stayed in June 2025

N/A

Love the private baths, loved the dinner and breakfast. Loved the location. Loved the town. I would come back to this hotel and would recommend this hotel to any of my friends and family!

Stayed in June 2025

Fabulous accommodation in the centre of Kinosaki Onsen and just minutes from the station. Friendly staff from the wonderful team at reception to the always smiling staff at the cafe. Treat yourself to the multi course dinners the chef prepares because the food is truly amazing complimented by a very reasonably priced wine list. Very clean private Onsen rooms onsite. One of the most comfortable beds I have ever slept on ! Another bonus.

Stayed in May 2025

The attendent was very helpful, went through each facilities carefully. The restaurant owner was very kind and even offer fresh baked croissant.

Stayed in May 2025

A little bit away from main area of public onsens but only about 5-10 minute walk.

Traditional ryokan. Simple and elegant.

Stayed in May 2025

Central to everything from the bus/train station to shops and the 7 public onsen. Staff were friendly and helpful and the rooms had a traditional feel to them

Stayed in May 2025

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The tatami room was better than what's shown on the photos. Very clean, lovely place. Staff was super friendly and helpful. Good breakfast served in the cafe below the inn. Overall great experience!

Stayed in May 2025

Private bath was great. Overall it’s good for staying, good location.

Stayed in April 2025

Nothing

Spacious traditional Japanese room, great staff and incredible selection of yukatas, private onsen amazing

Stayed in April 2025

Brilliant location, nice staff, excellent and filling breakfast and great yukata options. Free access card to all the public onsens a plus

Stayed in April 2025

The room was a bit dusty and I had some allergies while staying there. Nothing serious, though.

Great staff and selection of yukatas. Room was quite big and comfortable. Happy hour with free drinks and snacks every night. Breakfast was delicious and the chef was quite friendly. Bossa Nova playing on the speakers made me feel right at home. Private baths are superb. Close to most of the bath houses, restaurants and stores, Koyado Enn is a great option for people who want to be at the heart of Kinosaki. Tattoos allowed!

Stayed in April 2025

Super convenient to the train station. Lovely staff and a cosy feel to the place. They have a lovely choice of yukata in many colours and designs and you can change each day. I’d love to return one day.

Stayed in April 2025

The traditional Japanese room was not comfortable - requesting additional pillows was difficult, the rooms were loud and very bright. But we still enjoyed the experience!

Incredible place! The breakfast and dinner were AMAZING, the private onsens were readily available and beautiful, and the staff was absolutely above and beyond. Fabulous location, beautiful town, loved the lounge and the music etc. The room was spacious and had lots of fantastic amenities, and we enjoyed the hell out of our matching yukatas and their coats.

Stayed in April 2025

Nothing - all was incredible.

Amazing stay. Absolutely blown away by this wonderful place. Traditional room which was extremely spacious (almost felt like an apartment with a bedroom, toilet, balcony, sitting room). The onsen on site is private with no extra cost or booking required and was wonderful. Traditional yukata to wear with wooden shoes and overcoat as required. All onsens close by and walking distance with access from check-in time to 1pm on check-out day! Some of the onsens are open until 23:00 so even if you get there later you can still enjoy. Downstairs lounge with complimentary drinks was an unexpected bonus and they also catered to vegan and vegetarian! Overall the first days of our Japan holiday the bar was set extremely high. Our only regret was not spending longer at Koyado Enn!

Stayed in March 2025

I had the breakfast included but I had an early train. I asked to get my breakfast to take away and they couldn’t accommodate that request.

Location, room was perfect

Stayed in March 2025

Breakfast was served at the café at the bottom floor, you get a full tray of delicious food! Café here also had happy hour later in the day for hotel guests! Hotel staff was amazing, our tatami room was amazing, and they carried all our luggage for us! At some point I lost my passport, and the staff went out of their way to help me find it. Truly wonderful people. Hotel also has two private onsen baths, and we tried them both! No reservations, just wait until it's available and try not to occupy it longer than 40 min. You also get yukatas, obi belts, haori jackets (if it's cold), tabi socks and geta sandals to wear during your visit. Umbrellas and rain boots are available to borrow if it's raining. We're going back to Koyado Enn on our next visit! Definitely a highlight of our honeymoon! It was such a special and lovely hotel! 🥰

Stayed in March 2025

Everything was great

Amazing. We included our meals which dinner was exceptional. Breakfast was simple but delicious.

Stayed in February 2025