A first rate small hotel. Perfect for a night before and after climbing Mt Fuji. Great team who advised me on onward train travel. The washing machine and dryer enabled me to clean my heavy duty climbing clothes and the team helped me dispatch these to the last hotel in my stay so I don't have to lug them around for 5 weeks. The complimentary drink is a bonus and the breakfast more than enough. Very convenient to the Fuji shuttle bus and directly across the road from the train station.

Stayed in September 2025

Some staff members can speak English to some extent, the others not really, which can be a problem if you need to clarify some non standard situations.

Great location, right next to the train and bus station from which the buses for Mt. Fuji depart. Good service, clean facilities, great breakfast, nice onsen. And even a free welcome drink, which was a nice touch. Very comfortable beds. They were very accommodating when we needed to leave our luggage at the hotel when we climbed Mt. Fuji and stayed overnight on the mountain (no extra charge!).

Stayed in September 2025

Location

Stayed in August 2025

Fujinomiya as a town is not an idyll, just a small and nice hub to start for Fuji. We liked both the hotel and the town as people are friendly though English is not often understood

Stayed in August 2025

Check with the reception what is a good time to have breakfast. As in any hotel the space can get crowded at certain times. However, I witnessed a queue to get into breakfast area.

Baths in the hotel were nice add on.

Stayed in August 2025

Comfortable

Stayed in August 2025

I can't think of anything

The public bath

Stayed in August 2025

Room was very small but comfortable.

Located next to the train and bus station. We stayed prior to climbing Mount Fuji and the bus for the Fujinomiya 5th Station was outside of the hotel. Staff agreed to hold our cases until we return the next day. Good facilities but a basic budget hotel.

Stayed in July 2025

Room was dirty and furniture is old and used. Yellow bedsheet.

Employees was all the time very very friendly.

Stayed in July 2025

Free drink for a limited time

Free drinks provided

Stayed in May 2025

the hallway and the room smelled like smoke !... otherwise...i enjoyed my stay !

breakfast was satisfying...and location was great !

Stayed in April 2025

good location, connect with train station. walkable distance to shopping mall.

Stayed in April 2025

Just not much view of Fuji. But good views are all around outside.

Location was perfect for convenience to station and large Aeon Mall. Room was a comfortable size, quiet and with all great amenities. Staff were friendly and helpful. Thanks Also, great breakfast and one drink happy hour were included. Excellent 🍹🌅

Stayed in April 2025

Confused staff

Location

Stayed in April 2025

Breakfast choices could be simplified and the layout of the dining area improved.

The location is fantastic and it is excellent value for money. The staff were welcoming and helpful. The bath facility an extra bonus if that is your thing!

Stayed in April 2025

We're more than happy with the location, the hotel, staff and facilities. We can definitely recommend it. Close to the Mall, Bus and Train Station, making it easy to commute around town. On our last day they offered storage facilities, while we went on to explore a bit more

Stayed in April 2025

The bed was not the most comfortable, could have benefited from extra pillows

Great location right next to the station and a bus stop to visit the nearby sights. Free drink each evening with happy hour.

Stayed in March 2025

Fair room for the money.

Close to transportation and the Mt Fuji Heritage Center.

Stayed in March 2025

The hotel location is just the opposite of Jr station so it is quite convenient after arriving from the long journey you can check in very fast. I'd like to welcome drink in the afternoon that offer a variety of drinks that suit your taste. Room is small but that's a standard in Japan. This hotel also offer onsen located on the first floor. The outside one is quite nice especially in winter time when I was there.

Stayed in March 2025

Clean. Nice service

Good

Stayed in January 2025

Here at Booking they consider children up to 17 years old (they have this option), so I put my daughter and 3 adults, and the system gave me the option of 2 rooms with 2 single beds in each, so I booked those options... However, at check in the attendant (woman), charged us ¥3,200 more, claiming that my daughter is no longer a child, for the same room with the same 2 single beds, which would make no difference if she is 12 or 17 years old. It's not about the money, but about the terrible service and the way they imposed the payment knowing that we would have no choice.

Stayed in January 2025

We really didn't like that the hotel didn't have a view of Mount Fuji. We asked to be accommodated with a view of Fuji. Our wish was not fulfilled. It is also unclear why the fee is for 1 day, and check-in is at 15:00, and check-out is at 10 am. It is unclear why this is so and it was inconvenient.

I liked the location of the hotel near buses and trains. I liked the breakfast, it was delicious. The hotel has toothbrushes, there are care products for women. Shampoo, conditioner and shower gel. Everything is of good quality. It is very convenient that there is a large shopping center next to the hotel, where there are many restaurants and a grocery store.

Stayed in January 2025

Clean meet Japanese standard but I felt a bit dust from blanket.

Excellent location. Helpful staff. Free evening drink. Massage chair at lobby. Breakfast is good.

Stayed in December 2024

No so modern

Location to station, amenities and cost.

Stayed in November 2024