Reviews of Hotel Kuretakeso Hiroshima Otemachi 3 stars
730-0051 Hiroshima, Hiroshima, Nakaku Otemachi 3-7-3, Japan
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewNice hotel great location Helpful staff
Nothing
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice Hotel for a Good Price.
Small Room, with an Over Head AC... but i understand.. as expected for the Money.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe staff were so friendly & helpful. The room size was perfectly fine. Great location, walking distance to the A Bomb Dome & Museum. Plus a tram spot directly out front. Happy hour was a nice bonus too!
Thank you very much for choosing our hotel on this occasion. We are delighted to receive your kind words regarding our staff's service. We constantly strive to ensure our guests enjoy a comfortable stay. We are relieved to hear you were satisfied with the room layout and location. The convenient access to the Atomic Bomb Dome and museum is a major attraction of our hotel for many guests. We are delighted to hear you enjoyed our Happy Hour. We will continue striving to provide services that bring you satisfaction. We sincerely look forward to welcoming you back.
Thank you very much for choosing our hotel on this occasion. We are delighted to receive your kind words regarding our staff's service. We constantly strive to ensure our guests enjoy a comfortable stay. We are relieved to hear you we… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewHotel is situated very close to Peace monument and with good connection to all important tourist places. Hotel is clear and staff is friendly and helpful. Breakfast was good.
Room was small for european tourists with suitcases. There are not any wardrobe or suitable places for suit cases. Also doublebed is small for 2 people. Wiew from window was just on the close wall of next building.
Thank you very much for staying with us. We are delighted to hear that you enjoyed the location, staff service, and breakfast at our hotel. On the other hand, we apologize for any inconvenience caused by the size of the guest rooms and storage space. We will reflect your feedback in our future improvements. We look forward to welcoming you back again.
Thank you very much for staying with us. We are delighted to hear that you enjoyed the location, staff service, and breakfast at our hotel. On the other hand, we apologize for any inconvenience caused by the size of the guest rooms and st… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewThe hotel was clean, the staff were nice.
The air conditioning (which we were very glad for) was extremely loud, especially in the small room. Also the drier in the building was full of lint, thus the clothes needed triple the amount of time to dry, costing more money.
Thank you very much for staying at our hotel. We also appreciate you taking the time to write a review. We are delighted to receive your kind words regarding the cleanliness and staff service. On the other hand, we apologize for any inconvenience caused by the noise from the air conditioner and the condition of the dryer. We will consider improvements to address the air conditioner noise in the future. Additionally, we will review the maintenance of the dryer to ensure a more comfortable experience for our guests. We sincerely appreciate your valuable feedback. We look forward to welcoming you back in the future. Hotel Kurechiku-so Hiroshima Otecho Front Desk Staff
Thank you very much for staying at our hotel. We also appreciate you taking the time to write a review. We are delighted to receive your kind words regarding the cleanliness and staff service. On the other hand, we apologize for any inc… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewClean but very small rooms. Amenities were offered at no restriction. Free drink per guest during afternoon hours.
Not so clean public spaces. No reservations for car park and not good support to find an alternative.
Thank you very much for staying with us. We are very pleased that you appreciated the cleanliness of your room. However, we apologize for any inconvenience caused by the size of the room. We also sincerely appreciate that you enjoyed the amenities and complimentary afternoon drinks. On the other hand, we sincerely apologize for the insufficient support regarding the cleaning of common areas and parking reservations. We take your feedback seriously and will strive to improve. Thank you very much for sharing your feedback with us. We look forward to welcoming you back in the future.
Thank you very much for staying with us. We are very pleased that you appreciated the cleanliness of your room. However, we apologize for any inconvenience caused by the size of the room. We also sincerely appreciate that you enjoyed the a… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThis hotel was a bit more expensive than I usually go for, but it was all that was available. That said, you get what you pay for— this hotel was nice! No complaints about the room or anything really.
For a room this expensive I’d typically expect a bit more, for example to have breakfast included, but that would have been even more expensive! The bed was huge which is just not necessary for one person, and it seems this was size over comfort— bed was a bit hard and had a ridge in the middle (where they probably put two smaller beds together to make one big one). If that’s all that’s bad, not really a big problem though.
Thank you very much for staying at Hotel Kurechikuso Hiroshima Ote-machi. We are very pleased to hear that you were satisfied with your room. We will strive to improve our services in the future based on your feedback. We apologize for any inconvenience caused by the firmness and shape of the bed. We look forward to seeing you again.
Thank you very much for staying at Hotel Kurechikuso Hiroshima Ote-machi. We are very pleased to hear that you were satisfied with your room. We will strive to improve our services in the future based on your feedback. We apologize for an… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewSuper clean hotel in a great, walkable location. The room was larger than the typical Japanese style room. The staff was super helpful and loaned me an umbrella for free on the day it rained. They provide toiletries and amenities. They do a daily happy hour in the lobby. I would definitely stay here again.
Thank you very much for staying at Hotel Kurechikuso Hiroshima Ote-machi. We are delighted to hear that you appreciated the cleanliness, location, and spaciousness of the rooms. We are also pleased to know that you were satisfied with the staff's service. We are relieved to hear that the umbrella we provided on a rainy day was of use to you. We also appreciate hearing that you enjoyed the amenities and happy hour. We will continue to strive to ensure that our guests have a comfortable stay. We look forward to welcoming you again in the future.
Thank you very much for staying at Hotel Kurechikuso Hiroshima Ote-machi. We are delighted to hear that you appreciated the cleanliness, location, and spaciousness of the rooms. We are also pleased to know that you were satisfied with the … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation efficiency of staff quality of furniture and the free snacks
Room estrenelky small and that they Increased the price from One day to another due to 80 anjuversath kd Hiroshima atomic bombing
Thank you very much for using our service. We sincerely appreciate your feedback and comments. We are delighted to receive your positive evaluations regarding the quality of our staff and the complimentary light meals. However, we sincerely apologize for any inconvenience caused by changes in room size or pricing. We will continue to strive for improvement to further enhance your satisfaction. Thank you once again for your valuable feedback and comments. We look forward to welcoming you back in the future.
Thank you very much for using our service. We sincerely appreciate your feedback and comments. We are delighted to receive your positive evaluations regarding the quality of our staff and the complimentary light meals. However, we since… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewLocation, room
Thank you very much for staying at Hotel Kurechikuso Hiroshima Ote-machi. We are delighted to hear that you were satisfied with the location and your room. We strive to provide our guests with a comfortable stay. We will continue to improve our services to meet your expectations. We look forward to seeing you again.
Thank you very much for staying at Hotel Kurechikuso Hiroshima Ote-machi. We are delighted to hear that you were satisfied with the location and your room. We strive to provide our guests with a comfortable stay. We will continue to impro… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewGreat location. I also loved that they followed my request for a room at the highest floor.
Thank you very much for staying at Hotel Kurechikuso Hiroshima Ote-machi. We are delighted that you enjoyed your stay with us. We are also pleased that you enjoyed the room on the top floor. We will continue to strive to meet the needs of our guests. We look forward to welcoming you back again.
Thank you very much for staying at Hotel Kurechikuso Hiroshima Ote-machi. We are delighted that you enjoyed your stay with us. We are also pleased that you enjoyed the room on the top floor. We will continue to strive to meet the needs … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe rooms are comfortable, clean ... hotel is near the main city atractions
Thank you very much for staying at Hotel Kurechikuso Hiroshima Ote-machi. We are very pleased to hear your compliments about the comfort and cleanliness of our rooms. We also appreciate your appreciation of our hotel's location, which is close to the city's major tourist attractions. We look forward to seeing you again.
Thank you very much for staying at Hotel Kurechikuso Hiroshima Ote-machi. We are very pleased to hear your compliments about the comfort and cleanliness of our rooms. We also appreciate your appreciation of our hotel's location, whic… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewGreat location - a short walk to the museum and peace park and close to nearby restaurants and cafes. The beds were comfortable and the onsite sento was appreciated.
The rooms were very small and the washing machines in the laundry leak water (which pools at the base of the washing machine) and the dryer takes forever to dry clothes.
Thank you for staying at our hotel. We are very pleased to hear that you were pleased with the location, comfortable bed, and large public bath. We apologize for any inconvenience caused by the small size of your room, the broken washing machine, and the insufficient performance of the dryer. We will continue to strive to improve based on your valuable feedback. We look forward to welcoming you again.
Thank you for staying at our hotel. We are very pleased to hear that you were pleased with the location, comfortable bed, and large public bath. We apologize for any inconvenience caused by the small size of your room, the broken washing … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewFantastic breakfast, outstanding location close to Attraction we valued the most
Thank you very much for staying with us. We are delighted to hear that you enjoyed our wonderful breakfast and attractive location. We strive to ensure that all our guests have a comfortable stay. We look forward to welcoming you back again soon.
Thank you very much for staying with us. We are delighted to hear that you enjoyed our wonderful breakfast and attractive location. We strive to ensure that all our guests have a comfortable stay. We look forward to welcoming you bac… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewPrice vs quality
English language a bit complicated at the reception but they made efforts
Thank you very much for staying at Hotel Kuchikuzo Hiroshima Ote-machi. Thank you for your feedback on our prices and quality. We apologize for any inconvenience caused by our English language skills at the front desk. We look forward to seeing you again.
Thank you very much for staying at Hotel Kuchikuzo Hiroshima Ote-machi. Thank you for your feedback on our prices and quality. We apologize for any inconvenience caused by our English language skills at the front desk. We look forward… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe receptionist at the hotel was very kind and wonderful! She really helped us understand how to get around Miyajima and gave us information about events happening in Hiroshima. The hotel is in a great location, close to the bus/streetcar station, as well as the shopping street and the Peace Memorial Museum.
When we received the room, it wasn’t very clean. There were leftover food sauce stains on the table from the previous guests, and there were a few stains on the bedding. We were very tired on the first day, so we didn’t complain about it. Additionally, the room was relatively small, as expected in Japan, but it was well-organized, so we managed with two trolley suitcases
Thank you very much for choosing our hotel. We are very pleased to hear your warm words to our front desk staff. We are glad to hear that the information about Miyajima and Hiroshima events was helpful to you during your stay. We are also glad to hear that you were satisfied with our hotel's location. We are proud of our hotel's easy access to tourist attractions. However, we apologize for any discomfort you may have experienced with the cleaning of your room. We will take your valuable comments seriously and make every effort to thoroughly clean the guest rooms. Regarding the room size, we appreciate your understanding of Japanese characteristics. We will continue to make improvements to ensure that our guests have a comfortable stay. We sincerely look forward to welcoming you again.
Thank you very much for choosing our hotel. We are very pleased to hear your warm words to our front desk staff. We are glad to hear that the information about Miyajima and Hiroshima events was helpful to you during your stay. We are also… Show more