Good location, loved the onsen in our room and also the private onsen facilities that they had :) I also enjoyed the dinner, we stayed for 2 nights and the food varied between both nights (first night was beef steak on a hotplate, and second night was sukiyaki which I loved). Facilities were good and well maintained, staff was excellent and well trained

Stayed in July 2025

Nothing!

Beautiful place, great onsens, spacious and nice room, and very good food.

Stayed in July 2025

Nothing of note.

Clean, well kept property with excellent staff. Comfortable bed. Excellent food. Our room also had outdoor private bath and sitting area. Very relaxing.

Stayed in August 2025

The communication in English is not always smooth. Especially when you want to know more about the amazing food and their ingredients, you don't always get the information as the English of the staff was quite limited.

I really private Onsen hotel with great bathing facilities and wonderful food! Spacious rooms, and of course the private onsen on the balcony!

Stayed in June 2025

Room was fine.

Large and open resort right on the river. Good option for several baths.

Stayed in July 2025

I like staff everyone nice to us and always smile

Stayed in July 2025

Very special place with a traditional japanese things, like onsen baths, hosting and meals! Very recommended to try this experience.

Stayed in July 2025

Quiet and comfortable

Stayed in July 2025

Nothing about the property. Onsens are for relaxation and quiet. A couple bringing their two year old to break the serenity of the environment was selfish of them.

Awesome friendly people, super relaxing, everything was flexible

Stayed in June 2025

Since there is no vegan or vegetarian dinner/breakfast available, it might be a bonus to consider.

Beautiful room, friendly staff. Location next to the river, which gives extra tranquility to your stay. We had a room with private bath, which temperature you can adjust to your liking. Rooms have more than enough space, refreshments were available to use (water, tea and coffee). Hotel is 10min walking distance from the bus stop (hotel will pick you up when you arrive + bring you back), also 10min to the town centre with all the shops. Kaiseki dinner (14 small courses) and breakfast was included. You get the option to choose between beef or non-beef (chicken and pork) for dinner, no vegan only option. All meals at dinner are shortly explained in English, aside from Japanese. Staff helps with explanation and needs (English and Japanese).

Stayed in June 2025

We had a small house. Our neighbors were very loud (we believe it was a group of young guys), which made the stay not as pleasant, since some of the walls were literally made of paper. They woke us up shouting at like 1am and I tried to find someone in the reception to complain to, but couldn't find anyone... I ended up shouting at them and they went kind of quiet. I didn't subtract any points for that, because it's not the hotels fault that some people are just unpolite and don't respect others rest

Everything was spectacular: the room, the private Onsen we had, the mixed Onsen, the food, the workers... Everything exceeded our expectations

Stayed in May 2025

Nothing!

Staying at the Oku no Yu was a truly special experience. The hotel is located at the end of a small valley, close to the stream and is very peaceful. The room was spacious, beds very comfortable and all amenities needed were provided. The breakfast and dinner are delicious, the staff very attentive, the baths very relaxing and located close to the stream. Private baths are also available for no extra fee - great if you seek some more privacy.

Stayed in April 2025

All good, nothing to complain.

Breakfast and the dinner were good. The service was also good. However, the English level is not good enough to communicate with clietns.

Stayed in May 2025

This is Probably one of the Best Hotels I Ever Stayed in. Everything was beautfiul and Great. The food was amazing and very Tasty. The Service was absolutely nice and very helpful. Really amazing stay.

Stayed in May 2025

Shampoo and body soap are placed at in-room onsen place. But there was no shower head and hose set provided.

Dinner and breakfast are very delicious. In-room onsen or outdoor onsen are good too. Public onsen is a mixed pool. There are 2-hour (20:00-22:00) available for women only. It would be good if there is also another timeslot available in the morning as the view are stunning.

Stayed in May 2025

I was excited to stay here and I was not disappointed. It is a traditional and older hotel than others you may find, but, the service and meals are outstanding. I do not think that the location can be beat as it is built right along the river's edge and our room (in the annex) had a balcony right at the river's edge. It was so beautiful. We had a tatami room which was very comfortable (but I suggest doubling your mattress). We stayed for two nights and as we got rained out one day, we spend the whole day at the hotel using every pool that they have. It was marvellous.

Stayed in May 2025

This was a great choice. Stuff are incredible kind and helpful. The place was very clean, I had everything you need. The onsen are very beautiful. After doing onsen hopping, the outdoor mixed one in the hotel is the most beautiful for me. After checkout, we could use the onsen. It is about 10 mins from the town city center - there are amazing restaurants and cafes in town- incredible food I really enjoyed it. It was a restful time for us. Highly recommended

Stayed in May 2025

All was very good.

Ryokan has a very nice setting along the river and great landscape. The city itself is also very charming. Staff is incredibly friendly and helpful and the food is excellent and more than expected. Rooms are spacious and comfortable. We had our own private onsen on deck open to outdoors for our chosen room, but they offer other private onsens (key by front desk) and public mixed onsen. So if your room does not have private onsen you can still ask for private onsen (1 hour) if you do not want to be in public mixed onsen.

Stayed in May 2025

Beautiful room/house. Very japanese with sounds of the water all around and a views of the creeks and garden. The beds were soooo comfortable. The private onsen was lovely. The shared onsens were beautiful and warm. The staff was very friendly and attentive. Dinner and breakfast delicious. Surroundings and gardens beautiful. We anticipated it being awesome, but it exceeding our expectiation, particularly the room and the gardens. We booked a Japanese-Style House with Open-Air Bath and it was well worth the extra money spent.

Stayed in May 2025

None.

Clean, lovely hospitality, awesome place. Amazing dinner and breakfast; the best I’ve ever had.

Stayed in May 2025

No attach bathroom for shower in the room. To shower we have to go to public onsen to shower.

Stayed in May 2025

You do need to make sure you are there earlier in the day to enjoy the facilities. The futon are the old fashioned kind so very firm.

The most amazing location. Incredible facilities. Good for private baths, women only and there are mixed baths. Lovely to wake up to the sounds of the river and take a bath in the forest.

Stayed in May 2025

The mattress of the bed was slightly old and had a dip, so I woke up with a back-ache

Beautiful surroundings and decor. Dinner and lunch were delicious and the private onsen clean and relaxing. Staff was friendly, welcoming and very helpful with offering us a shuttle to the bus stop.

Stayed in May 2025

nothing

The facilities, the food but especially the staffs

Stayed in April 2025