The home-like hospitality from staff was very welcoming. The food was amazing!

Stayed in August 2025

Nothing

Wow - our only stay in a Ryokan whilst in Japan but it was a very good one. The host kindly & patiently explained everything in English for us so we understood how it all worked. Great location with a bus stop outside so easy to get to. Beautiful surroundings. The evening meal was incredible especially as it was our first experience!

Stayed in July 2025

nothing

It’s impeccable! Food, facility, Onsen are all great! Especially the dinner is a big surprise!

Stayed in July 2025

The food wasn't to our taste

The location was beautiful, and we arrived by bus easily. the staff was attentive and we even received a present for our hunny moon which was so lovely! We stayed in a room with a private onsen, and it was terrific! So relaxing and peaceful

Stayed in April 2025

We had the loveliest time in Ryokan Kutsuroginoya Yuu. We stayed just one night, but it was one of the most relaxing nights we’ve had in a while! The staff was warm and welcoming, ever so helpful. We loved the private onsen in the room, but the public onsen was absolutely stunning. The kaiseki meal we had was delicious, absolutely worth the money for the experience and the amount of food we had. The rooms were lovely and cozy. A wonderful experience that we wished didn’t have to end.

Stayed in May 2025

Only issue was the location. Remember to take the bus that stops at Ippousui or be prepared for a little walk along the mountain road towards the ryokan.

Very cozy onsen ryokan which suited our needs perfectly. Staff were friendly and always ready to help. The onsen baths were also great with your choice of either booking the private baths or partaking in the communal baths. Rooms were also spacious, clean and comfortable. Real highlight was the food. Dinner's multiple courses were splendidly made and highlighted a lot of local cuisine. Breakfast was no slouch either. Highly recommended.

Stayed in April 2025

Nothing!

Wonderful family looking after us. Beautiful rooms and onsen.

Stayed in April 2025

The first dinner we didn’t understand how we were supposed to cook the food . There were instructions but left out some steps that someone who hasn’t prepared that food before would find helpful

Absolutely beautiful setting. The staff was so friendly and gracious. We loved having the private onsen. The room was peaceful and well decorated

Stayed in April 2025

Awesome expericence, we felt so relaxed and so well treated by the stuff, dinner and breakfeast were amazing, lots of food based on local products. The room perfectly completed the local japanese experience, we wish we could come back as soon as possible. Loved everything!!

Stayed in April 2025

The futons were too thin for my comfort level.

The staff were incredibly helpful and friendly and the hot springs were delightful. The meals were amazing too!

Stayed in March 2025

Nothing

Everything: food, onsen, room, staff

Stayed in March 2025

We had an amazing time at Kutsuroginoya Yuu. The hot bathes are wonderful and the dinner was one of the highlights of our trip to Japan. The rooms are very comfy and the staff was very attentive. We loved every moment of our stay!

Stayed in March 2025

We had a long day of driving, but it was all worth it when we got here. The dinner menu was incredible; quality ingredients and a course-style meal. Both the private and public onsens were superb. We only stayed for 1 night, but I wish we could've stayed more. 10/10

Stayed in November 2024

None

Service mind of all staffs, they are taking care of guests very well.

Stayed in January 2025

None at all, the whole experience was great!

I like that they have a private hot onsen which can be used any time as long as can be tolerated, while one is checked in. There is also a public onsen which can be booked ahead of time. The half board set-up is also good so that one does not have to worry about where to have a meal after a long day of traveling/touring. Best of all, the owner/s are hands-on. Customer service is wonderful.

Stayed in November 2024

This was a truly amazing stay for my partner and I. The service was so friendly and accommodating - they made a big effort to communicate everything in English which we appreciated. The private onsen in our room was great and it snowed while we were there which made the experience all the more magical. Dinner and breakfast were both delicious! Highly recommend ❤️

Stayed in December 2024

I believe the instructions to get to the property are not sufficient on this website. You must exit the train station and go off to the right side and down the escalator. You will see the bus center in front of you. You must pay and go onto the bus. You will, get off on Ipposui bus stop. Also there are only a few times during the day the bus comes by so don’t miss it.

The properties excellent. Staff is warm and kind. The food is exceptional. There is so much food you will not leave hungry. The Japanese breakfast is something that I loved, but not all foreigners will enjoy it. There are both a public bath and a private bath. You can reserve the private bath for 50 minutes. However, since the ryokan is small, we were the ones ones in the public bath when we used it. The baths were clean and very zen like. We loved it:

Stayed in November 2024

If you are taking bus from Hirayu Bus stop you need to check the route and timing, not all buses make a stop at Ipposui.

It's our 1st time staying Ryokan. Overall experience was great. We didn't have our lunch when we arrived. There was no restaurant or convenient store in proximity and kitchen was close. The staff was kind enough to cook us a very simple meal. Dinner and breakfast served were of quality and high standard. Overall, great experience!

Stayed in October 2024

Cold lighting unfortunately takes away a lot of the charm

Amazing traditional dinner and breakfast . Beautiful Onsen

Stayed in October 2024

One of the taps in our bathroom didn’t work very well and sputtered. If you’re sensitive to sound then you may be bothered by the mild road noise of car driving past outside (wasn’t an issue for me personally)

The staff were very lovely and accommodating. One of us spoke Japanese and the other didn’t so we really appreciated the efforts of the staff trying to speak English and provide information in English. The food was incredible. We stayed for two nights and had wonderful breakfasts and dinners. Each day had different meals so we didn’t eat the same thing twice. We especially loved the private bath which was bookable through the front desk. Highly recommend giving it a go. The staff also kindly noted that it was ok to enter the shared baths despite having tattoos (so long as they are small). We had the room with maisonette and loved using the kotatsu (heated table) that was set up in the room.

Stayed in October 2024

- Generous and qualitative food with interesting flavour. - Spacious room with private bath in the nature. - Beautiful public bath in the nature. - Dedicated personal with good English.

Stayed in October 2024

The staff were extremely courteous, the onsen was fabulous, the meal incredible. Highly recommend it for an authentic Japanese experience!

Stayed in October 2024

Getting there by bus was somewhat frightening. We took a bus from nearby Takayama, and were dropped off at Kumabokuchou bus stop. It then took an additional ten minutes of walking along a very busy mountain road with no sidewalk, cars and trucks driving very close by until we reached a gravel road. Because rolling luggage does not roll on gravel, I had to carry our (medium) luggage a good five minutes before we found the ryokan. There is a bus stop immediately outside the ryokan, but it only gets 4 or 6 buses per day. All that to say: take a taxi. It'll save you trouble.

The ryokan is comfortable, warm, very clean, and has excellent facilities. The food was very good, and the baths were fantastic. I especially liked our private bath, and would have loved to have booked another day just so I could soak all day.

Stayed in October 2024

Amazing Ryokan with a beautiful atmosphere, open air bath and exceptional dinner

Stayed in October 2024