9.5

Reviews of Ryokan Kutsuroginoya Yuu 4 stars

506-1432 Gifu, Takayama, Okuhida Onsengo Hitoegane200-228, Japan

  • Heng

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The home-like hospitality from staff was very welcoming. The food was amazing!

    Property response:

    Please forgive the poor location as the environment is better than the bad. I think we were able to enjoy a quiet and delicious meal.

    Ryokan Kutsuroginoya Yuu
    28 August 2025
  • Kyle

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Jessica

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Wow - our only stay in a Ryokan whilst in Japan but it was a very good one. The host kindly & patiently explained everything in English for us so we understood how it all worked. Great location with a bus stop outside so easy to get to. Beautiful surroundings. The evening meal was incredible especially as it was our first experience!

    Nothing

    Property response:

    Thank you for staying at our accommodation. This may have been your first experience at a hot spring inn, but how did you like it? All of our staff are studying English so that we can provide you with even better service.

    Ryokan Kutsuroginoya Yuu
    27 July 2025
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  • Lu

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    It’s impeccable! Food, facility, Onsen are all great! Especially the dinner is a big surprise!

    nothing

    Property response:

    Thank you for your recent visit. We are honored that you ate so much meat. Please visit us again when you come to Japan!

    Ryokan Kutsuroginoya Yuu
    22 July 2025
  • Noa

    Reviewed: 8 June 2025 · Stayed in April 2025

    Verified review

    The location was beautiful, and we arrived by bus easily. the staff was attentive and we even received a present for our hunny moon which was so lovely! We stayed in a room with a private onsen, and it was terrific! So relaxing and peaceful

    The food wasn't to our taste

    Property response:

    Thank you for staying with us. We are sorry that your bed and food preferences did not match ours. We will try to improve them.

    Ryokan Kutsuroginoya Yuu
    15 May 2025
  • Kaan

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review
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  • Giada

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review
  • Lorraine

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    We had the loveliest time in Ryokan Kutsuroginoya Yuu. We stayed just one night, but it was one of the most relaxing nights we’ve had in a while! The staff was warm and welcoming, ever so helpful. We loved the private onsen in the room, but the public onsen was absolutely stunning. The kaiseki meal we had was delicious, absolutely worth the money for the experience and the amount of food we had. The rooms were lovely and cozy. A wonderful experience that we wished didn’t have to end.

    Property response:

    Thank you for your stay on April 30. How was the Japanese food? We tried our best to provide the best service, but how was it? We hope the hot spring baths helped you recover from your long trip. If you ever come to Japan again, please come and stay with us for a restful stay.

    Thank you for your stay on April 30. How was the Japanese food? We tried our best to provide the best service, but how was it? We hope the hot spring baths helped you recover from your long trip. If you ever come to Japan again, please come… Show more

    Ryokan Kutsuroginoya Yuu
    26 May 2025
  • Robert

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review
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  • Rizqi

    Reviewed: 5 May 2025 · Stayed in April 2025

    Verified review

    Very cozy onsen ryokan which suited our needs perfectly. Staff were friendly and always ready to help. The onsen baths were also great with your choice of either booking the private baths or partaking in the communal baths. Rooms were also spacious, clean and comfortable. Real highlight was the food. Dinner's multiple courses were splendidly made and highlighted a lot of local cuisine. Breakfast was no slouch either. Highly recommended.

    Only issue was the location. Remember to take the bus that stops at Ippousui or be prepared for a little walk along the mountain road towards the ryokan.

  • James

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review

    Wonderful family looking after us. Beautiful rooms and onsen.

    Nothing!

    Property response:

    Thank you for staying with us the other day. Did you have any allergic reactions after that? We were a little worried, although we were very careful in cooking and serving the food. Thank you very much for your high evaluation in your comment. We hope you will stay with us again when you come back to Japan. We wish you a healthy stay.

    Thank you for staying with us the other day. Did you have any allergic reactions after that? We were a little worried, although we were very careful in cooking and serving the food. Thank you very much for your high evaluation in your comme… Show more

    Ryokan Kutsuroginoya Yuu
    1 May 2025
  • Autumn

    Reviewed: 15 April 2025 · Stayed in April 2025

    Verified review

    Absolutely beautiful setting. The staff was so friendly and gracious. We loved having the private onsen. The room was peaceful and well decorated

    The first dinner we didn’t understand how we were supposed to cook the food . There were instructions but left out some steps that someone who hasn’t prepared that food before would find helpful

    Property response:

    Thank you for staying with us. We apologize that the sukiyaki meal instructions were difficult to understand. We will improve the instructions and have our staff help you more.

    Ryokan Kutsuroginoya Yuu
    17 April 2025
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  • Wohlers

    Reviewed: 2 April 2025 · Stayed in April 2025

    Verified review
  • Marci

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    The staff were incredibly helpful and friendly and the hot springs were delightful. The meals were amazing too!

    The futons were too thin for my comfort level.

  • Valeria

    Reviewed: 20 March 2025 · Stayed in March 2025

    Verified review

    Everything: food, onsen, room, staff

    Nothing

    Property response:

    Thank you for your recent stay and for your positive review. All of our staff are very happy. Please come and visit us again when you come to Japan.

    Ryokan Kutsuroginoya Yuu
    21 March 2025
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  • Raymond

    Reviewed: 15 March 2025 · Stayed in March 2025

    Verified review
    Property response:

    Thank you for staying with us the other day. There may have been something lacking, but if you could let us know what you thought of it, we would like to use it as a reference for a better inn. We hope that you have returned home safely.

    Ryokan Kutsuroginoya Yuu
    16 March 2025
  • Etienne

    Reviewed: 3 March 2025 · Stayed in March 2025

    Verified review

    We had an amazing time at Kutsuroginoya Yuu. The hot bathes are wonderful and the dinner was one of the highlights of our trip to Japan. The rooms are very comfy and the staff was very attentive. We loved every moment of our stay!

    Property response:

    Thank you for staying with us. Please come again if you come to Japan again.

    Ryokan Kutsuroginoya Yuu
    4 March 2025
  • Yifan

    Reviewed: 31 January 2025 · Stayed in November 2024

    Verified review

    We had a long day of driving, but it was all worth it when we got here. The dinner menu was incredible; quality ingredients and a course-style meal. Both the private and public onsens were superb. We only stayed for 1 night, but I wish we could've stayed more. 10/10

    Property response:

    Thank you very much for staying with us. I'm glad that you seemed satisfied. Please stay again if you come to Japan again.

    Ryokan Kutsuroginoya Yuu
    31 January 2025
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  • Surin

    Reviewed: 24 January 2025 · Stayed in January 2025

    Verified review

    Service mind of all staffs, they are taking care of guests very well.

    None

  • Ms

    Reviewed: 9 December 2024 · Stayed in November 2024

    Verified review

    I like that they have a private hot onsen which can be used any time as long as can be tolerated, while one is checked in. There is also a public onsen which can be booked ahead of time. The half board set-up is also good so that one does not have to worry about where to have a meal after a long day of traveling/touring. Best of all, the owner/s are hands-on. Customer service is wonderful.

    None at all, the whole experience was great!

  • Nina

    Reviewed: 8 December 2024 · Stayed in December 2024

    Verified review

    This was a truly amazing stay for my partner and I. The service was so friendly and accommodating - they made a big effort to communicate everything in English which we appreciated. The private onsen in our room was great and it snowed while we were there which made the experience all the more magical. Dinner and breakfast were both delicious! Highly recommend ❤️

    Property response:

    Thank you for staying with us the other day. We are very pleased that we were able to enjoy serving you as well. The staff is delighted that you were satisfied with your stay. We wish you continued good health and happiness.

    Ryokan Kutsuroginoya Yuu
    8 December 2024
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  • Clifford

    Reviewed: 29 November 2024 · Stayed in November 2024

    Verified review

    The properties excellent. Staff is warm and kind. The food is exceptional. There is so much food you will not leave hungry. The Japanese breakfast is something that I loved, but not all foreigners will enjoy it. There are both a public bath and a private bath. You can reserve the private bath for 50 minutes. However, since the ryokan is small, we were the ones ones in the public bath when we used it. The baths were clean and very zen like. We loved it:

    I believe the instructions to get to the property are not sufficient on this website. You must exit the train station and go off to the right side and down the escalator. You will see the bus center in front of you. You must pay and go onto the bus. You will, get off on Ipposui bus stop. Also there are only a few times during the day the bus comes by so don’t miss it.

    Property response:

    Thank you very much for staying with us the other day and for your high review. Although the access to the hotel is not good, I think you can enjoy the natural environment that you have worked so hard to enjoy. We look forward to seeing you again

    Thank you very much for staying with us the other day and for your high review. Although the access to the hotel is not good, I think you can enjoy the natural environment that you have worked so hard to enjoy. We look forward to seeing you… Show more

    Ryokan Kutsuroginoya Yuu
    30 November 2024
  • Jacqueline

    Reviewed: 22 November 2024 · Stayed in November 2024

    Verified review
  • Jana

    Reviewed: 30 October 2024 · Stayed in October 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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