We enjoyed the rustic feel of this hotel, especially the onsens which had views of the forest.

Stayed in September 2025

Kindness of the staff Very great buffet dinner and breakfast Hot and cold beverage for free Onsen

Stayed in July 2025

Japanese style rooms can be awkward for westerners, but I found it ok for a few days.

All but one of the Nyuto onsens are older properties, and this is certainly a somewhat older property but it is well maintained, clean, has comfortable Japanese style rooms and helpful staff. There is a small gift shop, and a self-serve drinks area. Sulphur onsen, but the sulphur smell doesn't permeate the rest of the building. Easy to reach by public bus from Tazawako, and the small shuttle bus will run you around to the other onsens. Meals provided and were a great range of local dishes and products.

Stayed in June 2025

I like there being a hot spring pool outdoors despite it being on the small side.

Stayed in April 2025

The sink in the room occasionally leaked from the base, so I had to ration the water flow.

Everything in this hotel was amazing. I was flabbergasted at how wonderful the baths were, and how comfortable the futon actual is. Tatami mats are such a blessing for the feet for how soft they are. The complementary drinks such as tea or Coke was a great touch from when you come out of the bath. The location was spectacular as I got to see so much snow, and that too I got to experience an open bath in the snow was picturesque. I honestly miss it so much. There was availability of extra blankets as well but the bedding already provided was so soft I did not even notice the fact it was cold outside (there is a heater in the room as well). Breakfast was fantastic (I missed out on dinner so I cannot comment but that would probably be great as well), it was a buffet style with a lot of different Japanese breakfast dishes to try from, such as fish, mini hot dogs, miso and rice, croquettes etc, so much so I had three rounds of breakfast.

Stayed in April 2025

N/A

Friendly staff. Nice location.

Stayed in March 2025

The dinner was great with a variety of hot, cold food as well as desserts! There was matcha icecream too! The outdoor onsen was one of my favourite, to have hotpool in the snow is top of my bracket list! There was free drinks and coffee machine for us to use which is great in the winter.

Stayed in February 2025

No

Good food

Stayed in February 2025

The food wasn't fantastic, it wasn't bad but because everything else was great it kind of brought it down.

The Onsen was amazing, nothing better than sitting in one during the evening. Staff very friendly. Free soft drinks in rest area.

Stayed in January 2025

The futon beds were a little harder than others we have used but still ok.

The front desk staff were extremely helpful and kind. The location amongst the birch forest was beautiful. The buffet dinner and breakfasts were both lovely, and even though we stayed for 2 nights, we found different selections and specialty dishes at the different meals to enjoy. My children enhoyed the ice cream station and hot chocolate machine also. They also sold a good selection of sake in the store. The onsen baths were wonderful, especially the outdoor one. The coin washing machine and free dryers were a helpful addition.

Stayed in February 2025

Excellent buffet dinner and breakfast and amazing onsen. Very helpful staff despite language barrier.

Stayed in January 2025

- Outdoor Onsen have stunning scenery.

Stayed in December 2024

Nothing

I like everything here

Stayed in December 2024

Building is a bit outdated but it’s normal for traditional ryokan.

Location is on top of the hill it’s far away from village but I love it. Hot spring water is super good quality. Service is nice and friendly. Breakfast and dinner is buffet but lots of special menu served at table by staffs and some are freshly cooked by chef.

Stayed in December 2024

There was a little misunderstanding with the staff about meals but that was because they did not understand English. They did their best I think.

Clean and comfy. Wonderful onsen facility. Had a little shop as well. Great meals.

Stayed in November 2024

None.

Good and quality hot spring, buffet breakfast and dinner were good.

Stayed in November 2024

Dinner

Stayed in November 2024

It will be nice if we can book directly with the hotel website, rather than going though with a travel portal.

The dinner and breakfast buffet were sumptuous. We ordered sake and added beef on day 2 of our stay.

Stayed in June 2024

There are no private showers in the room. You have to use communal showers in the Onsen which isn't as convenient or private.

Great location to Onsen hop. They help you get to the Onsen in Nyuto. Very relaxing resort and great food was included in the stay. Onsen was also very nice. Great view.

Stayed in February 2024

Yukata size doesn't cover my friend's size who is 130kg but it is understandable. Pillows are special and need some time to get used to :)

The view, the snow, the accomodation, the onsen, everything to be precise. Worth it to travel all the way to Nyuto Onsen for that. Staffs are friendly and helpful. Even after having dinner, staffs told us to bring some food up to hotel room! Never come across staffs that asked us to do that.

Stayed in January 2024

since it was snowing heavily, there is no pathway from the hotel to the nearest onsen. So cant walk and have to wait for the onsen town bus which comes every 1 hour.

staff hospitality. even when english is minimal, staffs tried their best to explain.

Stayed in January 2024

all we like; room onsen food staff of font very supporting and can speak english

big room, very clean very good food & so varity of buffet

Stayed in December 2023

no convenience store

Pleasant staff food onsen

Stayed in December 2023

Nothing really, but if there is something that I should say, probably that;s the onsen cleaning time. I tried to go after breakfast and it was cleaning time. Anyways, I was able to go again in other time.

It has indoor and outdoor onsen! The ambiance of the outdoor onsen in the winter is very spectacular. They also have massage chairs and foot massages. The booking comes with delicious and sufficient buffet breakfast and dinner. When I couldn't book the airport shuttle because I could not speak Japanese well, the staff called them on my behalf and made sure that The room is very nice and clean. It's just a walk away from other onsen. You can 'rent' coat, boots, and towels for free if you want to walk outside and go to other onsen.

Stayed in December 2023