Excellent hotel, same as my last visit, 8 years ago. Food delicious. Very nice staff.

Stayed in April 2025

Nothing.

The site of the hotel is lovely; the Japanese-style rooms not fancy, but fine. This is a tourist hotel, not a traditional ryokan. Meals were served in a shared-dining room. Dinner and breakfast were both good with the added bonus you can watch birds while eating breakfast. We were there a bit off-season so it was quiet.

Stayed in April 2025

Nothing really. Might be considered out of the way, but I booked it on purpose for that reason, to enjoy the quiet.

Buffet breakfast and lunch, that also introduces Japanese culture.

Stayed in May 2025

not at all for me.

breakfast is good and lots of course , the hotel location and the environment is good with quiet atmosphere.

Stayed in May 2025

Food was good. Location, isolated but right on the caldera, was excellent. The staff was particularly excellent, always looking to make our stay nicer and more comfortable.

Stayed in May 2025

Beds were very uncomfortable. It was like sleeping on cardboard. Pillows were flat. They also only give 1 pillow per bed. No outside onsen

Buffet breakfast and dinner was great! It’s close to lake shikotsu and i enjoyed all the forest around the facility

Stayed in February 2025

I was very impressed with the information available on the trees, plants and birds in the area around the hotel. The paths around the hotel were beautiful. I loved the emphasis on nature inside the hotel too, including the large viewing windows, the natural décor between the two hotel wings, the small dried flower bouquets on the room's number plate, and the scientific research on the region in the relaxation room. During my winter stay, I was the only Westerner in the hotel and I appreciated the hospitality of the staff and the excellent Japanese food at breakfast and dinner. It is a perfect place to stay while enjoying the natural beauty of the national park.

Stayed in February 2025

Good value for money Delicious food, clean and comfortable room. Location in the woods., peaceful and relaxing environment . Nice view from the room and restaurant. Staff are friendly and helpful. Some staff are fluent in English, some communicated with Google translate app. Free shuttle between Shikotsuko bus stop and hotel . After I reached Shikotsuko bus stop. I gave my luggage to the driver and sent it back to the hotel. I went to Shikotsu Ice Festival. We moved between hotel and Shikotsu town by free shuttle according to the shuttle schedule. Nice onsen . Highly recommend.

Stayed in February 2025

Room is bit old.

Onsen, dinner, breakfast, eco friendly effort, environment, staff.

Stayed in February 2025

Nothing.... Loved your hotel.

The location and grounds for exploring. The birds at breakfast. The onsen.

Stayed in February 2025

Staff are nice and helpful, the hotel is small but cozy

Stayed in February 2025

No private shower.

Very quiet and comfortable hotel with peaceful surroundings. Able to see a herd of deer roaming around outside the hotel.

Stayed in January 2025

Staff are very accomodating, helpful and nice! Would definitely visit again. The food for dinner and breakfast is also amazing.

Stayed in February 2025

Enjoyed the faculties, restaurant, and how private it felt overall to stay here. Also a good place to stay if you intend to visit the Shikotsu Lake Ice Festival

Stayed in February 2025

Very clean and well maintained hotel and small Onsen. Absolutely stellar food. A lot of nice common spaces for working, relaxing, reading. Very calm. Well suited for families. I wish I could stay much longer there. Nice walks outside but in winter, the steps to the lake are very icy. Be careful!

Stayed in January 2025

Friendly staff members. Very nice traditional Japanese dinner set.

Stayed in January 2025

The facilities is very good. The hotel provided the healthy pillow and table games to client. Their staffs are very nice and helpful especially the staff whose name is 岡崎菜摘, she is so helpful and professional staff.

Stayed in November 2024

Location, onsen, birding, lake, food

Stayed in October 2024

Meals were quite basic for the price.

Great location in nature. Can walk to the lake and through nature on many nice trails. Very quiet.

Stayed in September 2024

The onsen was a little small but perfectly fine

The hotel was quirky and the location fantastic. Right in the forest and dinner was excellent. Loved being able to watch the birds and deer (binoculars included) over breakfast.

Stayed in August 2024

No

The environment,the onsen and the food

Stayed in August 2024

Tour group focus the first night

Great location in a forest setting. Watched two deer out the window while we had dinner. Breakfast and dinner both buffet style. Plenty of choice.

Stayed in July 2024

Nil

It is very serene and peaceful, surrounded by trees. The air is super fresh in the morning; an ideal place to rest & recharge. The staff are also very friendly, helpful & accommodating.

Stayed in June 2024

Nothing

Great location. Lovely selection of food. Staff were very very nice 11/10

Stayed in May 2024