Reviews of Kyukamura Shikotsuko 4 stars

Staffs are very helpful.

There is no bathroom/shower facilities in the room. Has to go to a public onset located at hotel.

Excellent hotel, same as my last visit, 8 years ago. Food delicious. Very nice staff.

The site of the hotel is lovely; the Japanese-style rooms not fancy, but fine. This is a tourist hotel, not a traditional ryokan. Meals were served in a shared-dining room. Dinner and breakfast were both good with the added bonus you can watch birds while eating breakfast. We were there a bit off-season so it was quiet.

Nothing.

Buffet breakfast and lunch, that also introduces Japanese culture.

Nothing really. Might be considered out of the way, but I booked it on purpose for that reason, to enjoy the quiet.

breakfast is good and lots of course , the hotel location and the environment is good with quiet atmosphere.

not at all for me.

Food was good. Location, isolated but right on the caldera, was excellent. The staff was particularly excellent, always looking to make our stay nicer and more comfortable.

Buffet breakfast and dinner was great! It’s close to lake shikotsu and i enjoyed all the forest around the facility

Beds were very uncomfortable. It was like sleeping on cardboard. Pillows were flat. They also only give 1 pillow per bed. No outside onsen

I was very impressed with the information available on the trees, plants and birds in the area around the hotel. The paths around the hotel were beautiful. I loved the emphasis on nature inside the hotel too, including the large viewing windows, the natural décor between the two hotel wings, the small dried flower bouquets on the room's number plate, and the scientific research on the region in the relaxation room. During my winter stay, I was the only Westerner in the hotel and I appreciated the hospitality of the staff and the excellent Japanese food at breakfast and dinner. It is a perfect place to stay while enjoying the natural beauty of the national park.

Good value for money Delicious food, clean and comfortable room. Location in the woods., peaceful and relaxing environment . Nice view from the room and restaurant. Staff are friendly and helpful. Some staff are fluent in English, some communicated with Google translate app. Free shuttle between Shikotsuko bus stop and hotel . After I reached Shikotsuko bus stop. I gave my luggage to the driver and sent it back to the hotel. I went to Shikotsu Ice Festival. We moved between hotel and Shikotsu town by free shuttle according to the shuttle schedule. Nice onsen . Highly recommend.

Onsen, dinner, breakfast, eco friendly effort, environment, staff.

Room is bit old.

The location and grounds for exploring. The birds at breakfast. The onsen.

Nothing.... Loved your hotel.

Staff are nice and helpful, the hotel is small but cozy

The location! Its near so many nature trails, it would have looked amazing in all seasons. The staff were so helpful! We are self travellers so we expected to lug our luggage on our own all the time but the staff helped to carry them out of the free shuttle bus and into the inn. We were taken aback by the hospitality. They had welcome drinks too! The staff are always smiling and so nice to tourists. They made an effort to communicate with us through google translate and answered all our questions patiently. The room was huge (by jap standard) and facilities were well maintained. They even had a variety of pillows to try, just tell which type of pillow you want to try and the staff will lend them to you, includes the pillow covers! Onsen was good even though they only had one pool. Best of all, was the food! We had half board so breakfast and dinner were provided. We enjoyed the food so much! In shell- scallops and cheese everything! Even a mini hot pot was a delight! They had a variety of soft drink selections and loved the dessert too! We noticed plenty of locals staying in this inn too, a sign of a hidden gem and we totally agree with their taste!

Sad that the free shuttle bus was only one way but understand that two ways is too much cost! Thankfully there was a free one way shuttle too, the whole place (Lake Shikotsuko) is a 1 and 30mins drive even from the airport away. The shuttle helped us so much. Nothing we didn't like, we loved it so much. Will definitely come back again!

Very quiet and comfortable hotel with peaceful surroundings. Able to see a herd of deer roaming around outside the hotel.

No private shower.

Staff are very accomodating, helpful and nice! Would definitely visit again. The food for dinner and breakfast is also amazing.