Baths are small, and heating in the room is either very strong or too light. No dining options if you arrive in the evening. One noodle soup in the vending machine.

Location is amazing

Stayed in April 2025

We booked at the lake side on the fly for one night (19,500 JPY made October 2024) and then decided to extend another one. The second night was then 45% more expensive... should have thought earlier. The hotel is large and we stayed in the annex very nearby in a large comfortable room. The hotel itself gives a good quality impression and I suppose it used to be quite upscale. I have the feeling that Nikko is a bit out of fashion these days for overnight visitors and further up on the Chusenji lake that can be felt too. There is no restaurant in this hotel and breakfast has to be booked in advance. Anyway in the evening it is very quiet up there and one might be quite desperately searching for a place to have dinner. Parking right in front of the reception or nearby.

Stayed in November 2024

facility is suck

room space and view

Stayed in November 2024

I felt that the lobby was a little bit austere upon entering.

Loved the Onsen and the traditional room!

Stayed in November 2024

May be the shower or the ofuro to far to the other building.. and the menu for the meal need to ad on website…

So yah the shower or ofuro is too far for the other building so much better if ther is separate shower to the other building….

Stayed in November 2024

No restaurants or grocery shops nearby and the vending machine was out of options. No dinner sold apart, only if you buy along with the package.

Very nice Japanese breakfast. Kind staff. They accept people with tattoos in the onsen.

Stayed in November 2024

There was no chef so you couldn't use the restaurant, and there were very limited options in the vending machine. There was no way to cool the room, only a thermostat to heat it, and you could not open the window due to bugs.

The hotel has nice decorations and is quaint. The location is great for seeing lake chuzenji.

Stayed in November 2024

old fashioned style

nice food, spacious room

Stayed in November 2024

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Stayed in October 2024

The hotel did not supply dinner. There is no restaurant open near the hotel if you arrive late.

The Japanese style breakfast in the 1st floor is very good. The restaurant is very clean and calm. You room number is displayed on your table.

Stayed in October 2024

It is a beautiful building by the lake. My plan was to visit Chuzanji Lake, Kegonfalls, and Riyuzu waterfalls, and then it was a perfect location for me. Onsen was good, and the receptionist was very smart and friendly. Highly recommend for those who want to stay out of town in a quiet, nice place.

Stayed in October 2024

Hard to get food unless ordered a day before. Lake view was not really in order.

Nice friendly staff, nice to have an onsen

Stayed in September 2024

Welcome pack missing like complimentary mineral water and biscuits. You also have to make your own bed...

Qiet place with a nice nature cocoon and onsen.

Stayed in August 2024

The downside of the remote and calm surroundings do mean that restaurants and other options for food are limited in the area, Nikko is about 30 minutes driving away so if you have a rental car you'll be fine. We stayed in the japanese style room which was a nice experience, but if you prefer a softer bed to sleep in you will probably struggle with the thinner futon beds.

The location was great in a calm area close to the lake. When checking in we received very friendly greetings from the staff. Access to the onsen area was included in the price. Healthy japanese style breakfast.

Stayed in July 2024

The location is slightly out-of-the way, which may not be a bad thing.

The onsen is small but great! Indoor bath (uchiburo), gender-separated. The water has a slight sulphur-smell, but not overwhelming. It is milky-white and prickles your skin slightly afterwards. The locals use the onsen as well. The japanese-style room are authentic and huge (by japanese standard).

Stayed in July 2024

The use of the Onsen was great

Stayed in July 2024

Sometimes the hot spring pool was extremely hot, especially in the morning time

Quiet place, with deers and monkeys around in the evening

Stayed in June 2024

The staff was friendly but barely spoke english. I spoke some japanese so it was fine. But something to be improved for other tourists I find.

Rooms are very big and comfy, onsen is small but very nice to enjoy. Nikko is quiet and calm and so was this location. Breakfast included was the right choice because it‘s hard to find something to eat nearby especially in the morning. Ryokan is amazingly beautiful and futon was adequate.

Stayed in June 2024

The property needs a deep clean, and better maintenance inside and in the grounds. A bit shabby.

Location was great, by the lake. The history of the hotel. The Onsen was lovely and staff we’re very pleasant. Everything was in the rooms that was necessary for a good stay and we loved the robes.

Stayed in April 2024

Nil

Clean and quiet. Good for a good rest.

Stayed in November 2023

If you’re not aware that the location is fairly hard to reach to and don’t have a plan for meals, it might be challenging. But I knew about those things and the stay felt extra special

Honestly everything. It’s not the most modern hotel but to me it has his charm. The traditional bedroom is beautiful and so big. Only 8 rooms in the property so not many people on site, I was almost always alone in the onsen. I recommend taking a walk down the lake from the property and explore. This was such a relaxing stay for me, I loved it.

Stayed in November 2023

Location is very far.

Onsen

Stayed in October 2023

if u travel there at night time, bettet get to the hotel before 5pm because the last bus is at 6pm and takes 1 hour to reach the hotel.. its very dark and hard to get to the hotel.. better have car or small luggages other wise no one help u to bring upstair.. and staffs cannot speak english well, no restaurants so only have dinner there or at the nikko station before heading to the hotel

The property is rite at the bus stop 32, very easy to access to the lake and walk 20 mins to the Nikko Futarasan Jinja shrine..

Stayed in November 2023

Many stinkbugs inside the room. Don’t know where it came from.

Big rooms, nice sulfur onsen.

Stayed in October 2023