Reviews of Lake Side Nikko Hotel 3 stars

Great location, staff is friendly and speaks Japanese and English. Staff is diverse (rare in Japan) so nice to see some minority representation in a rural area like this.

The room was dirty and smelled weird. The view wasn't great. Onsen hot spring was great but the hot spring facilities were dirty and the floor was slimy. The vending machine doesn't have any snacks and you can't order dinner on the day of your arrival. Everything in the area closes at 5 so if you show up without any food you are out of luck. There is also no coffee in the vending machine or the room so you're on your own for that too. The web page also said our room could sleep four but there were only three futon and they were some of the most uncomfortable futon I've used in my 18 years in Japan. We would have stacked two together if there were four as advertised but we were left one short. Barely slept. I've used this hotel on several occasions and each time I go the facilities are dirtier and worse than the previous time. This place would be better than average if a night cost about half as much, but as it is, there is a significantly better hotel 5 minutes closer to Kegon Falls and the main bus stop back into town for just a few thousand yen more.

Very amazing and unexpected unique hotel ! We liked it very much ! Very traditional, we had breakfast and evening meal , Very Japanese traditional and exactly what you need for a fully traditional experience in japan ! The location is unique, the way to the location is unique as well , we were really surprised in the best way possible . I recommend to spend at least a night in this hotel if you want to visit nikko waterfalls and forest ! Just be aware that it's not a short way to Nikko train station , but the bus is driving just beside the hotel

There should have been some dinner arrangements, the vending machine could have had some additional items..

Location is amazing

Baths are small, and heating in the room is either very strong or too light. No dining options if you arrive in the evening. One noodle soup in the vending machine.

Absolutely gross. Should be torn down and is overpriced. Really dirty

Dirty, cold and worn out.

1.The room was very spacious, with a large window. 2. The indoor onsen was soothing 3. Hotel lobby is spacious 4. The lightings outside the hotel is rather inviting and help guide guests to locate the hotel when the sky turns dark

1. The staff hardly understand English, which can be very frustating. Thankfully there's a Sri Lankan lady staff who is very friendly and helpful to attend to guest's query even during her bed time. 2. Housekeeping needs to step up. Bedsheets have stains and were messy in the closet.

We booked at the lake side on the fly for one night (19,500 JPY made October 2024) and then decided to extend another one. The second night was then 45% more expensive... should have thought earlier. The hotel is large and we stayed in the annex very nearby in a large comfortable room. The hotel itself gives a good quality impression and I suppose it used to be quite upscale. I have the feeling that Nikko is a bit out of fashion these days for overnight visitors and further up on the Chusenji lake that can be felt too. There is no restaurant in this hotel and breakfast has to be booked in advance. Anyway in the evening it is very quiet up there and one might be quite desperately searching for a place to have dinner. Parking right in front of the reception or nearby.

Good location.

Felt tired needs some restoration

room space and view

facility is suck

Loved the Onsen and the traditional room!

I felt that the lobby was a little bit austere upon entering.

So yah the shower or ofuro is too far for the other building so much better if ther is separate shower to the other building….

May be the shower or the ofuro to far to the other building.. and the menu for the meal need to ad on website…

Very nice Japanese breakfast. Kind staff. They accept people with tattoos in the onsen.

No restaurants or grocery shops nearby and the vending machine was out of options. No dinner sold apart, only if you buy along with the package.

Location is great, staff are helpful

The hotel has nice decorations and is quaint. The location is great for seeing lake chuzenji.

There was no chef so you couldn't use the restaurant, and there were very limited options in the vending machine. There was no way to cool the room, only a thermostat to heat it, and you could not open the window due to bugs.