Reviews of LAKE view PRIVATE log house 1 stars
049-5802 Hokkaido, Lake Toya, Toya-Cho 349-55, Japan
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe location, the house itself, the support from the staff, the view, and the surrounding area. Although you will need to access this place by car (taxi may cost a lot and hard to find, I'd assume), this place is amazing. The two days we were there were very calm and healing. We were in the middle of a tsunami scare, but the place was undisturbed (of course, we were up in the mountainous area). The town itself was simple, and the people were friendly and helpful. Although they don't speak much English, they try to help you. There are also plenty of places to explore.
The internet connection. Our phone reception was unstable; sometimes we'd get a pretty good connection for 15 mins and it'd drop. Mobile data was the same. I thought the wi-fi connection would help, but I tested it a few times during the stay, and it only went up to 10 Mbps. Luckily, we didn't have to make any bookings or pay or send important emails. We were just lazing around there ;)
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewThey're all great.Great view!
Reviewed: 7 February 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 November 2024 · Stayed in October 2024
Verified reviewReviewed: 17 March 2024 · Stayed in January 2024
Verified reviewReviewed: 29 February 2024 · Stayed in February 2024
Verified reviewReviewed: 15 February 2024 · Stayed in February 2024
Verified reviewGreat little lodge with lake views spacious for a group and comfortable beds, overall recommend and was a nice stay.
Only 3 beds, the 4th was a extremely thin floor mattress not good enough to sleep on. No coffee machine and spare toilet paper for the 4 day stay. Signs saying we will be charged some ridiculous fee if we touch the linen without consulting them… rather over the top and unnecessary.
Thank you very much for taking the time to share your experience at our lodge. We are thrilled to hear that you enjoyed the lake views, found the lodge spacious for your group, and had a comfortable stay overall. Your recommendation means a lot to us, and we're glad that you had a nice stay. However, we deeply regret to hear about the issues you encountered regarding the bedding, the absence of a coffee machine, and the lack of spare toilet paper for the duration of your stay. We also understand your concerns about the signage related to the linen. Please accept our sincerest apologies for any inconvenience these issues may have caused. We strive to ensure every guest has a comfortable and enjoyable stay, and clearly, we missed the mark in these areas. We are taking your feedback seriously and will be reviewing our amenities, including the quality and availability of extra beds, to ensure they meet our guests' expectations. Additionally, we will re-evaluate our policies regarding the linen to ensure they are clear and fair, and make necessary adjustments to better serve our guests. We appreciate your feedback as it helps us improve our service. We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience. Please feel free to reach out to us directly if you would like to discuss your stay further or if there is anything else we can do for you.
Thank you very much for taking the time to share your experience at our lodge. We are thrilled to hear that you enjoyed the lake views, found the lodge spacious for your group, and had a comfortable stay overall. Your recommendation means a… Show more
Reviewed: 13 January 2024 · Stayed in January 2024
Verified reviewThe check in information was clear to understand with directions easy to follow. We enjoyed the small details like arranging exactly 8 pairs of slippers at the front door for each of the guests we reserved for. It was a nice and thoughtful touch. Very clean home in a beautiful area. Wish we stayed another night!
wish we stayed longer! :)
Thank you so much for your wonderful review and for choosing our home for your stay! We're delighted to hear that our accommodations suited your group well and that you found the check-in process smooth and the details like the slippers for each guest thoughtful. We strive to make our home welcoming and comfortable for all our guests, and it's truly rewarding to know we've achieved this during your visit. We're glad you enjoyed the cleanliness and beauty of the area, and it's great to hear that you would have liked to stay longer. We would love to welcome you back for another stay, perhaps even for a bit more time to fully enjoy everything the area has to offer. Looking forward to hosting you again in the future, and thank you once again for your kind words and for taking the time to share your experience. Wishing you all the best until we meet again!
Thank you so much for your wonderful review and for choosing our home for your stay! We're delighted to hear that our accommodations suited your group well and that you found the check-in process smooth and the details like the slippers… Show more
Reviewed: 5 September 2023 · Stayed in August 2023
Verified reviewHouse is big, clean but the layout is a bit funny. 2 single bed in 2 small room (a proper room with door) and a queen size bed (with bed frame) on the floor in the "hall" right at the corner downstairs
The bed provided at the "hall" downstairs is terrible. It was so uncomfortable to sleep. It was place on the floor with a bed frame which you will knock on it when you are trying to get up. It was painful. Not easy to find the property as we reached after dark, it was a quite scary experience to find the property at nice and we were so worried to park our rented car in the dark outside the property. And i was definitely not comfortable to receive messages from the host to ask me to leave before check out time as they need to clean the property for the next guest. And I felt threatened receiving message from host to do something good and in return they will give me good comments about me. I am not sure this is due to the way they expressed themselves not in a nice way (not good in English?) or they really meant it. However i did a basic clean up before i left the property and i dont care what comments they are going to give me by expressing my dissatisfaction here.
First and foremost, I would like to sincerely apologize for the inconveniences you faced during your stay. Our primary goal is to provide our guests with a comfortable and memorable experience, and I regret that we fell short in certain aspects. Regarding the bed placement in the hall, we genuinely appreciate your feedback. We aim to provide a variety of sleeping arrangements to accommodate different types of groups, but I understand how the design might have been uncomfortable for you. We will definitely reconsider the setup based on your valuable feedback. Finding our property, especially in the dark, should not have been a daunting task. We will work on providing clearer instructions for future guests, and perhaps implement better outdoor lighting for better visibility. Lastly, I deeply apologize for the misunderstanding regarding our communication. It was not our intention to make you feel pressured or threatened in any way. We strive to maintain positive interactions with all our guests, and I'm sorry if our message was misunderstood. We'll certainly improve our communication skills to ensure clarity and warmth in our messages. Thank you for taking the time to share your experience. Feedback like yours is essential for us to enhance our service and rectify our mistakes. We genuinely hope you consider giving us another chance in the future.
First and foremost, I would like to sincerely apologize for the inconveniences you faced during your stay. Our primary goal is to provide our guests with a comfortable and memorable experience, and I regret that we fell short in certain asp… Show more
Reviewed: 23 August 2023 · Stayed in June 2023
Verified reviewNice cosy cabin. Beautiful view.
Wifi based on the password in the file didn't work. Cannot see the fireworks from the cabin. Parking of the car is a bit difficult. There is no proper dining table- we sat on the floor to eat our dinner
Thank you for taking the time to share your feedback following your stay at our cabin. We're pleased to hear that you appreciated the coziness and the beautiful view our cabin offers. However, I deeply apologize for the inconveniences you faced, particularly with the WiFi connectivity, the viewing of fireworks, parking, and the dining setup. Your feedback on these areas is invaluable, and we will take steps to address and improve these aspects. We understand the importance of every detail that goes into making a stay perfect, and we'll endeavor to offer a more seamless experience for our future guests. Thank you once again for your feedback. We hope to have another opportunity to welcome you back in the future, providing an even better experience.
Thank you for taking the time to share your feedback following your stay at our cabin. We're pleased to hear that you appreciated the coziness and the beautiful view our cabin offers. However, I deeply apologize for the inconveniences … Show more
Reviewed: 19 August 2023 · Stayed in August 2023
Verified reviewThe price is cheaper than in the neighboring area. The space is quite large.
Lots of flying bugs around. Parking is very difficult to get into the assigned parking spaces. All sleeping rooms are in the basement, on a different floor from the only toilet. Less suitable for seniors or children. The basement sleeping floors don't have any air conditioning. The bath towels provided are smoke smell.
Thank you for taking the time to review your stay with us. We're glad to hear that you found our pricing competitive and appreciated the spaciousness of our accommodation. However, I truly apologize for the various inconveniences you encountered, from the flying bugs to the parking difficulties. We also understand the concerns you have raised regarding the layout of the sleeping rooms, the lack of air conditioning in the basement, and the condition of the bath towels. We'll take your feedback to heart and discuss potential improvements with our team. Your insights, especially about the layout being less suitable for seniors and children, will be invaluable in helping us make necessary adjustments for the comfort of future guests. We hope you'll consider staying with us again. We're committed to continuous improvements and will work hard to ensure a more comfortable experience on your next visit.
Thank you for taking the time to review your stay with us. We're glad to hear that you found our pricing competitive and appreciated the spaciousness of our accommodation. However, I truly apologize for the various inconveniences you e… Show more
Reviewed: 22 July 2023 · Stayed in July 2023
Verified reviewLocation is good and the equipment is clean.
,but here is only one toilet on the ground floor, so we have to go upstairs during midnight, it’s inconvenient. And the stuff didn’t say敬語 to me. Why?
Reviewed: 25 June 2023 · Stayed in June 2023
Verified reviewCozy and pleasant log house , nice to stay with a family group. There are 3 bedrooms in the basement. Everything really clean . Clear instructions given by owner . Great view of the lake .
Nothing
Reviewed: 22 May 2023 · Stayed in May 2023
Verified reviewamazing views and great house
Reviewed: 18 May 2023 · Stayed in May 2023
Verified reviewThe premises are clean and well maintained. Great views and I am sure you will like it
You need your own transport to reach there. No eateries nearby and the nearest to town is about 3km away. Dedicated parking lot is on the curb so you will have to drive onto the curb. Although name says is lake view, there is another house Infront of it blocking almost all the lake view. The house is not really near the lake so people without their own transport will find it hard to enter town.Otherwise place is spacious nice and clean.
Reviewed: 14 February 2023 · Stayed in January 2023
Verified reviewthe view is amazing I got the most amazing pictures just outside the house
heater is too slow to warm up the house
Reviewed: 25 January 2023 · Stayed in January 2023
Verified reviewReviewed: 27 December 2022 · Stayed in December 2022
Verified reviewVery spacious house and lots of cushion and futons that can be stacked to give a good mattress to zz. best is having the washing machine and the super duper heater in the living room that works well to heat up the whole house effortlessly and at the same time drying up the clothes. no dryer needed at all as clothes are dried in a few hours. plenty of hanging places for ski wears and balls wear jackets. kitchen is sufficiently equipped and meals can be easily prepared. just need to get groceries from the nearest Seicomart which is about 5mins drive away personal parking of self drive very fast response from the estate management team. Kudos!
some small bugs appearing in the house. probably due to winter and lighting
Reviewed: 21 December 2022 · Stayed in December 2022
Verified review