060-0062 Hokkaido, Sapporo, Chuo-ku Minami 2jo Nishi 7-5-1, Japan
#37 of 201 hotels in Sapporo
Guests' ChoiceBased on 1098 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
8.8
Facilities
8.9
Staff
8.8
Value for money
8.7
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 4, 2025
Patricia
United KingdomThe room appears smaller than the pictures and the window didn't open much and facing the neighbouring building quite close.
Good location at the covered market. Staff were very helpful at the reception. Bed very comfortable. They have ta q Bin Service.
Stayed in September 2025
Reviewed: August 27, 2025
Sing
Australiaa bit far from sapporo main station
nice, modern and clean room
Stayed in July 2025
Reviewed: August 26, 2025
Mar
SpainTinny room
Very new
Stayed in August 2025
Reviewed: August 20, 2025
Milagros
GermanyA great cozy place right at the heart of the center. With a cute cafe for reception!
Stayed in August 2025
Reviewed: August 19, 2025
Theresa
United StatesSmall rooms but we were aware of the size.
Great location! Very clean hotel and rooms!
Stayed in August 2025
Reviewed: August 14, 2025
Aki
GermanyBreakfast very limited
Clean and convenient
Stayed in August 2025
Reviewed: August 6, 2025
John
United StatesI didn’t like that even as guests in the hotel we had to order drinks in order to sit in the lobby. I understand requiring at least one drink when using the cafe, but they also required guests sitting in the lobby to buy something.
The location was great and we loved the book theme.
Stayed in August 2025
Reviewed: August 5, 2025
Qi
SingaporeNo water was provided.
Environment and cafe feels very good, away from the hustle and bustle of the street outside
Stayed in August 2025
Reviewed: August 1, 2025
Ty
JapanNothing, we had a great accommodation.
Great value for the money, very clean and comfortable beds, clean showers. Rooms were tastefully decorated, very modern and new hotel. Rooms were quite large for Japanese standards.
Stayed in July 2025
Reviewed: July 27, 2025
Linda
JapanUnfriendly staff and not having a proper lobby to relax - you had to purchase something to sit in the cafe - even at the back where check-in is. Was super annoying especially as the area was always so quiet.
The ambience and the room decor.
Stayed in July 2025
Reviewed: July 26, 2025
Zhirou
United StatesRooms are small (which is common) but because the layout was thoughtfully designed and furnished it felt very comfortable
Stayed in July 2025
Reviewed: July 25, 2025
Simone
AustraliaRefrigerator too small & not cold
Great staff, great location & absolute value for money! 10/10
Stayed in July 2025
Reviewed: July 23, 2025
Emma
United StatesExcellent location within walking distance to many bars/restaurants, shopping and train lines to all attractions and airport. Room was comfortable, clean and modern. Staff friendly and professional.
Stayed in July 2025
Reviewed: July 19, 2025
Allison
United StatesLocation is a bit of a walk from the subway.
Clean rooms, large bathroom and very comfortable beds. We were told room service was every 3 days, but they still left fresh towels outside the room each day.
Stayed in April 2025
Reviewed: July 19, 2025
Laila
VietnamThe room was small but it was clean and well-designed. The bed was comfy. Breakfasts were great and enough to get the day going - I could skip lunch and was still able to do well but fellow travelers pls don't and just enjoy more good foods of Sapporo. Also, the hotel's location in Susukino was convenient to get around.
Stayed in July 2025
Reviewed: July 16, 2025
Mark
AustraliaIt was a little hard to find. It would be even better if it offered a buffet breakfast and Japanese onsen experience.
The hotel felt like home.
Stayed in June 2025
Reviewed: July 15, 2025
Linh
SwedenNo parking but there is plenty of parking spots around Sapporo (sadly with varied fees). Hooks for hanging clothes in the toilet would've been lovely.
Glad that we stayed here! It's located almost at the end of a lively shopping/food street so it was fun to walk to or from the hotel but not noisy to live in. The location is also convenient, more or less than 15 min walking distance for most things we wanted to do/eat in the city. "A lot" of convenient stores around the corners. You can also catch the airport bus 4 min away. Love the concept of books and as a guest you can borrow up to two. Appreciate the hotel also having a café where you can even have breakfast (their toasts are tasty and affordable but get sold out fast so be early!). The staff is nice and respectful. There is a backdoor if you don't want to walk through the café/reception. The limited space of our room was used smartly. In my opinion, you get more than what you paid. Would consider staying here again if I do visit Sapporo again!
Stayed in July 2025
Reviewed: July 13, 2025
Rosa
GermanyThe room was smaller than we expected. Luckily, we had only 1 suitcase.
Looked quite new, beds were comfortable, not noisy, easy to reach and the employees were very friendly and helped wherever they could.
Stayed in July 2025
Reviewed: July 5, 2025
Jennifer
United StatesNo change maker for laundry machine - I had to buy a drink and I almost didn't have enough change for the washer.
Location is really convienent and close to food areas. We arrived late at night and it was a quick check in process and walk to get dinner. The room initially felt small, but after being there overnight, we realized we had enough space. Washers are located downstairs and they have built in dryers that somewhat work.
Stayed in June 2025
Reviewed: July 4, 2025
Paolo
ItalyBreakfast. I don't like to choose in advance what I want to eat, and I would like to have more selection.
Stayed in July 2025
Reviewed: July 3, 2025
Victoria
AustraliaThe bedroom we we stayed in was a tiny bit tight for two people with two luggages. It was fine but just made it a bit hard to repack/open luggages when the time came for it, otherwise space was okay.
Really great location, and the amenities and facilities felt new and modern. Very cosy vibes, they make sure you feel like you're in your own cosy nook. The bed, lighting, bath situation was great.
Stayed in July 2025
Reviewed: July 2, 2025
Caroline
United StatesGreat location, right inside Tanukijoji shopping arcade and just a few blocks off Odori Park. Despite its central location, it’s very quiet. The rooms were perfectly clean and the Moderate Double Room was perfectly spacious for 2 people, and the Standard very comfortable for one. Staff are kind and the cafe area is super cute. Breakfast was also delicious! Definitely would stay again.
Stayed in June 2025
Reviewed: June 27, 2025
Yun
TaiwanIt’s seriously abit too narrow, even the top-opening suitcase would occupy most of the way lol But considering the location that’s still endurable.
The location is pretty good, even though it’s kinda between the two metro station (odori and susukino). But it’s really close to the restaurants/ bistro in tanukikoji. The vibe is chill and hipster with the simple and stylish decorations. All the facilities are great, also the cleanliness.
Stayed in June 2025
Reviewed: June 26, 2025
Debra
SingaporePrice was a little steep, but that could partially be due to a very last minute booking.
Great location within an entire shopping and eateries area. Decor was comfortable, calming and modern and the whole space was clean as well.
Stayed in June 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content