Reviews of LAZULI Hiroshima Hotel and Lounge
732-0804 Hiroshima, Hiroshima, 南区西蟹屋4-2-25, Japan

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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe hotel is very comfortable and the rooms are big, with all necessary equipment. Very great place (10min walk from train station) for visiting Hiroshima. The personal is very nice and breakfast (not served in room nor in restaurant) is western style and good quality (and very cheap). We strongly recommend this hotel.
Dear Annabelle,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge.Did you enjoy your stay in Hiroshima? We are very delighted to hear that you enjoyed your stay in our room! We want you to feel at home in our spacious and relaxing interior. We hope you enjoy your stay in a peaceful and comfortable atmosphere.We are very pleased that you had a comfortable stay and were satisfied with our staff's service. For our breakfast, we try to provide as many local items as possible in the hope that you will feel more familiar with Hiroshima. We appreciate your kind words.We hope you will visit us again when you come to Hiroshima. We have various recommendations for sightseeing and dining, so don't hesitate to ask our staff for assistance. We look forward to welcoming you again in the future.LAZULI Hiroshima Hotel & Lounge Nana
Dear Annabelle,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge.Did you enjoy your stay in Hiroshima? We are very delighted to hear that you enjoyed your stay in our room! We want you to feel at home in our spa… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location, excellent of you rant to watch the Carps easy walking distance from the Hiroshima train station⚾🧢📣 Boutique hotel, with great family vibe 🥳 Breakfast package is very cute and a nice touch may need some refining to make it more practical 😘
Dear Ryan,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge, and thank you very much for taking your valuable time to give us feedback.We are very pleased to hear that you were able to secure your tickets without any trouble.We are delighted to hear that you found our breakfast package cute and a nice touch.At the same time, we truly appreciate your suggestion regarding practicality, and we will certainly keep it in mind for future improvements.We look forward to welcoming you again and providing an even better experience.Hiroshima is a city where you can enjoy the various faces of the four seasons from different perspectives. Please come visit us when you come to Hiroshima again. We look forward to welcoming you again.LAZULI Hiroshima Hotel & Lounge Nana
Dear Ryan,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge, and thank you very much for taking your valuable time to give us feedback.We are very pleased to hear that you were able to secure your tickets withou… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewSake tasting event
Dear Tai Jung,Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments. We are extremely pleased and honored that you have enjoyed your time with us and are satisfied with the service provided by our staff. This brings me great joy above all else.Thank you for attending our sake tasting event. We are glad that you enjoyed Hiroshima sake.It was a pleasure having such an enjoyable conversation with you.We look forward to welcoming you back for another memorable stay soon!LAZULI Hiroshima Hotel & Lounge Nana
Dear Tai Jung,Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments. We are extremely pleased and honored that you have enjoyed your time with us and are satisf… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in May 2025
Verified reviewProximity to Hiroshima Station; spacious room; great bathtub/shower room; accommodating staff.
Earlier breakfast start time would be nice.
Dear Donald,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge, and thank you very much for taking your valuable time to give us feedback.We are extremely pleased and honored that you have enjoyed your time with us and are satisfied with the service provided by our staff. This brings me great joy above all else.Regarding breakfast, it is served from 8:30 a.m. due to preparation. We will be happy to recommend you some restaurants near the hotel where you can have breakfast, so if our breakfast time is not convenient for you, please feel free to ask our staff.Hiroshima is a city where you can enjoy the various faces of the four seasons from different perspectives. Please come visit us when you come to Hiroshima again. We look forward to welcoming you again.LAZULI Hiroshima Hotel & Lounge Nana
Dear Donald,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge, and thank you very much for taking your valuable time to give us feedback.We are extremely pleased and honored that you have enjoyed your time with … Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewClean, modern, great AC, lovely staff, close to train station and downtown Hiroshima.
Nothing comes to mind.
Dear Benjamin,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge, and thank you very much for taking your valuable time to give us feedback.We are extremely pleased and honored that you have enjoyed your time with us and are satisfied with the service provided by our staff. This brings me great joy above all else.We look forward to welcoming you back to LAZULI when you have a chance to visit Hiroshima again. Thank you very much for your stay and your feedback. We look forward to seeing you again.LAZULI Hiroshima Hotel & Lounge Nana
Dear Benjamin,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge, and thank you very much for taking your valuable time to give us feedback.We are extremely pleased and honored that you have enjoyed your time wit… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe room is very comfortable (family room) and it was nice to have the breakfast ready in the morning (basket with juice, yogurt, bagel, granola and soup).
nothing
Dear Philippe,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge, and thank you very much for taking your valuable time to give us feedback.We are truly honored to receive a perfect 10-point rating!We are very pleased that you had a comfortable stay and were satisfied with our staff's service. For our breakfast, we try to provide as many local items as possible in the hope that you will feel more familiar with Hiroshima. We appreciate your kind words.Hiroshima is a city where you can enjoy the various faces of the four seasons from different perspectives. Please come visit us when you come to Hiroshima again. We look forward to welcoming you again.LAZULI Hiroshima Hotel & Lounge Nana
Dear Philippe,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge, and thank you very much for taking your valuable time to give us feedback.We are truly honored to receive a perfect 10-point rating!We are very pl… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewYour staff is fabulous!
Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments. We are extremely pleased and honored that you have enjoyed your time with us and are satisfied with the service provided by our staff. This brings me great joy above all else.We hope that despite this experience, you will consider using our hotel again when you visit Hiroshima. We look forward to welcoming you again in the future.LAZULI Hiroshima Hotel & Lounge Nana
Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments. We are extremely pleased and honored that you have enjoyed your time with us and are satisfied with the s… Show more
Reviewed: 29 June 2025 · Stayed in April 2025
Verified reviewLoved it here! The staff were amazing and the room was very spacious and had a lovely view over the river. Really convenient for the train station and a pleasant walk into the centre of Hiroshima too - especially in cherry blossom season!
Dear Andrew,Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments. Did you enjoy your stay in Hiroshima? We are very delighted to hear that you enjoyed your stay in our room! We want you to feel at home in our spacious and relaxing interior. We hope you enjoy your stay in a peaceful and comfortable atmosphere.It's lovely to know that front desk staff made such a positive impression. We'll be sure to pass along your kind words to our staffs.Hiroshima is a city where you can enjoy the various faces of the four seasons from different perspectives. Please come visit us when you come to Hiroshima again. We look forward to welcoming you again.LAZULI Hiroshima Hotel & Lounge Nana
Dear Andrew,Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments. Did you enjoy your stay in Hiroshima? We are very delighted to hear that you enjoyed your sta… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewWe loved this hotel! The location is very quiet and there are konbinis nearby. The hotel is very calm and Nana and her colleague were very lovely. We enjoyed the breakfast and free sake tasting very much, and we really appreciated the efforts of the hotel to support local businesses and showcase products of Hiroshima as well as provide recommendations for special local cafes and restaurants. The room was beautiful and spacious and we even had a balcony. I loved the tatami mats and the sitting area we had in our room. The beds were also super comfortable. I highly recommend this hotel if you are staying in Hiroshima!
Everything was wonderful!
Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments. We are extremely pleased and honored that you have enjoyed your time with us and are satisfied with the service provided by our staff. This brings me great joy above all else.Thank you for the many compliments. Thank you for attending our sake tasting event. We are glad that you enjoyed Hiroshima sake.We hope you will visit us again when you come to Hiroshima. We have various recommendations for sightseeing and dining, so don't hesitate to ask our staff for assistance. We look forward to welcoming you again in the future.LAZULI Hiroshima Hotel & Lounge Nana
Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments. We are extremely pleased and honored that you have enjoyed your time with us and are satisfied with the s… Show more
Reviewed: 19 June 2025 · Stayed in March 2025
Verified reviewVery big room with a western double bed and a Tatami place to sleep. Nice calm view from the balcony. The staff was young, modern, very friendly! A small introduction to Sake with tasting was part of the stay.
Location is close to the train station, but a little outside of the center. But therefore more calm in no big street
Dear T,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge, and thank you very much for taking your valuable time to give us feedback.We are extremely pleased and honored that you have enjoyed your time with us and are satisfied with the service provided by our staff. This brings me great joy above all else.Thank you for attending our sake tasting event. We are glad that you enjoyed Hiroshima sake.Our hotel is located approximately a 12-minutes walk from Hiroshima Station. We understand that it may be a bit challenging if you have large luggage. However, the surrounding area of the hotel offers a quiet and peaceful atmosphere, allowing you to relax during your stay.It was a pleasure to have you with us, and we hope to welcome you back for another memorable stay in the future.LAZULI Hiroshima Hotel & Lounge Nana
Dear T,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge, and thank you very much for taking your valuable time to give us feedback.We are extremely pleased and honored that you have enjoyed your time with us an… Show more
Reviewed: 14 June 2025 · Stayed in May 2025
Verified reviewBeautiful hotel, with really welcoming staff. We liked the spacious room with lounge area and the breakfast box provided by the hotel was great. The rooms were immaculately clean and super comfortable. The hotel is well placed for walking to the station and a short tram ride to the peace museum.
Dear Charlotte,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge.We are extremely pleased and honored that you have enjoyed your time with us and are satisfied with the service provided by our staff. This brings me great joy above all else.We are very pleased that you had a comfortable stay and were satisfied with our staff's service. For our breakfast, we try to provide as many local items as possible in the hope that you will feel more familiar with Hiroshima. We appreciate your kind words.We hope that despite this experience, you will consider using our hotel again when you visit Hiroshima. We look forward to welcoming you again in the future.LAZULI Hiroshima Hotel & Lounge Nana
Dear Charlotte,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge.We are extremely pleased and honored that you have enjoyed your time with us and are satisfied with the service provided by our staff. This brings… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewConvenient location, close to both the central station and the city centre with a convenience store close by. Spacious room with 2 ACs, mini-fridge, comfortable beds and a balcony. Sparkling clean and equipped with all the necessary amenities. Luxurious bathroom, you will never want to leave! Staff is very friendly, polite and eager to assist. This is definitely an outstanding value for money accommodation.
Everything was better than we could have hoped for. There was nothing we did not like.
Dear Ioanna,Thank you very much for choosing LAZULI Hiroshima from among many hotels.We are truly honored to receive a perfect 10-point rating!Did you enjoy your stay in Hiroshima? We are very delighted to hear that you enjoyed your stay in our room! We want you to feel at home in our spacious and relaxing interior. We hope you enjoy your stay in a peaceful and comfortable atmosphere.We hope you will visit us again when you come to Hiroshima. We have various recommendations for sightseeing and dining, so don't hesitate to ask our staff for assistance. We look forward to welcoming you again in the future.LAZULI Hiroshima Hotel & Lounge Nana
Dear Ioanna,Thank you very much for choosing LAZULI Hiroshima from among many hotels.We are truly honored to receive a perfect 10-point rating!Did you enjoy your stay in Hiroshima? We are very delighted to hear that you enjoyed your stay in… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewNice, quiet and clean. Very friendly staff
Dear Erik Jusnes,Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments. We are extremely pleased and honored that you have enjoyed your time with us and are satisfied with the service provided by our staff. This brings me great joy above all else.It was a pleasure to have you with us, and we hope to welcome you back for another memorable stay in the future.LAZULI Hiroshima Hotel & Lounge Nana
Dear Erik Jusnes,Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments. We are extremely pleased and honored that you have enjoyed your time with us and are sat… Show more
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewClean, neat, spacious rooms. Lounge area in room was great. Bathroom was large and clean. Staff was very kind, accommodating, and responsive.
Dear Rachael,Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments.We’re delighted to hear that you found our property cozy and comfortable, and we’re glad you enjoyed the room. Hiroshima is a city where you can enjoy the various faces of the four seasons from different perspectives. Please come visit us when you come to Hiroshima again. We look forward to welcoming you again.LAZULI Hiroshima Hotel & Lounge Nana
Dear Rachael,Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments.We’re delighted to hear that you found our property cozy and comfortable, and we’re glad you … Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewVery friendly English speaking staff. Room with a balcony in a very quiet location. Sake tasting with biscuits. Very comfortable.
Breakfast was a big let down, as other reviewers said!
Dear Laure,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge, We’re delighted to hear that you found our property cozy and comfortable, and we’re glad you enjoyed the room and thank you very much for taking your valuable time to give us feedback.It's lovely to know that front desk staff made such a positive impression. We'll be sure to pass along your kind words to our staffs.Thank you for your valuable feedback regarding breakfast. We are currently reviewing the breakfast options to ensure greater satisfaction. We will strive to provide something that meets your expectations on your next visit.We hope that despite this experience, you will consider using our hotel again when you visit Hiroshima. We look forward to welcoming you again in the future.LAZULI Hiroshima Hotel & Lounge Nana
Dear Laure,Thank you very much for staying with us at LAZULI Hiroshima Hotel & Lounge, We’re delighted to hear that you found our property cozy and comfortable, and we’re glad you enjoyed the room and thank you very much for taking your… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewGreat boutique feel. Staff, lovely and welcoming and couldn’t do more to help with things as required.
Very minor niggle - pillows provided were a bit naff! Softer/bigger pillows would be lovely.
Thank you very much for choosing LAZULI Hiroshima from among many hotels.We are extremely pleased and honored that you have enjoyed your time with us and are satisfied with the service provided by our staff. This brings me great joy above all else. Thank you for your valuable feedback on the pillow We appreciate your feedback, and we will consider it as a reference for future service improvements.Hiroshima is a city where you can enjoy the various faces of the four seasons from different perspectives. Please come visit us when you come to Hiroshima again. We look forward to welcoming you again. LAZULI Hiroshima Hotel & Lounge Nana
Thank you very much for choosing LAZULI Hiroshima from among many hotels.We are extremely pleased and honored that you have enjoyed your time with us and are satisfied with the service provided by our staff. This brings me great joy above a… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThis place is about a 10 minute walk from the main station and near the Carp Baseball stadium. We loved our stay, the staff were extremely friendly and spoke very good English. We opted for Koto lessons which was definitely a highlight of our trip. We managed to get tickets for the baseball game which we would also highly recommend (Id suggest everyone attends at least one on their trip to Japan)being as the stadium is near by. Accommodation was very good value for money, a small boutique hotel with a personal touch.
Dear Harley, Thank you very much for choosing our hotel. Our hotel is located about a 5-minute walk from the Mazda Stadium.We also plan to organize small-scale mini-events for visitors to experience Japanese culture. We are honored to hear that you were satisfied with our event.We look forward to making your stay at LAZULI Hiroshima even more memorable. LAZULI Hiroshima Hotel & Lounge Nana
Dear Harley, Thank you very much for choosing our hotel. Our hotel is located about a 5-minute walk from the Mazda Stadium.We also plan to organize small-scale mini-events for visitors to experience Japanese culture. We are honored to hear … Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewVery spacious, clean and comfortable
Breakfast was a bit disappointing and there could be more tea and coffee supplies in the room ( although Tea was available in the foyer)
Dear sara, Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments. We hope you enjoyed your family time in our room and had a relaxing moment.Thank you very much for your valuable feedback regarding breakfast. We are currently reviewing our breakfast menu to better satisfy our guests. Coffee is provided in the room for the number of days of stay. If you would like more, please kindly let our staff know. We will make every effort to meet your expectations the next time you stay with us. LAZULI Hiroshima Hotel & Lounge Nana
Dear sara, Thank you very much for staying at LAZULI Hiroshima Hotel & Lounge, and thank you very much for such a high score and compliments. We hope you enjoyed your family time in our room and had a relaxing moment.Thank you very much… Show more