Reviews of 豊島ロッヂ苗場
949-6212 Niigata, Yuzawa, 南魚沼郡湯沢町三国39, Japan
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewBasic lodge in Naeba, staff was friendly.
I stayed in a Japanese futon room, mattress was very hard (even adding an extra mattress) . Not sure this is a good place for westerners who are not used to Japanese futon.
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewThe location was relatively good
The futon blanket didn’t have a cover and didn’t feel so clean. The room was pretty average and they don’t even provide free towels (you can rent it). It was quite disappointing for the price I paid.
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewThe staff are so friendly
None
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 December 2024 · Stayed in November 2024
Verified reviewReviewed: 15 March 2024 · Stayed in February 2024
Verified reviewReviewed: 14 March 2024 · Stayed in February 2024
Verified reviewReviewed: 13 March 2024 · Stayed in February 2024
Verified reviewVery good and helpful staff. Great location.
The facility is pretty old and we were not very used to the heating device (oil heater). Staff told us most of the hotels at Naeba use this type of heating system due to cost.
Reviewed: 9 February 2024 · Stayed in January 2024
Verified reviewReviewed: 4 February 2024 · Stayed in February 2024
Verified reviewlocation and bus station
no bidet
Thank you for your stay. All our toilets have bidet in them. Thank you.
Reviewed: 26 January 2024 · Stayed in December 2023
Verified reviewReviewed: 22 January 2024 · Stayed in January 2024
Verified reviewReviewed: 10 January 2024 · Stayed in January 2024
Verified reviewThe staff was very cooperative. We reached the hotel before the check in time but they let us use their dining facility for our own made Lunch. We did the BBQ and although the facilities weren't free, they allowed us to use it for free.
Rooms are not big so do not set high expectations. We booked one room for 5 people but actually that room was designed for 2-3 people.
Reviewed: 3 January 2024 · Stayed in January 2024
Verified reviewLocation.
No free towels and toothbrush. Pillows are hard I had a stiffed neck the next morning. No elevator so it's not advisable for aged people or PWD. Parking space is not for free. Bottled water out of stock and the nearest convenience store is 30 mins drive.
Thank you for your stay. We have free toothbrush in the front desk。If the staff did not inform the guests, we are very sorry that it was our mistake.
Reviewed: 1 August 2023 · Stayed in July 2023
Verified review