Laundry did not function very well - washing machine did a 30min cycle only and it did not clean the clothes properly. I had about 10 items of clothing in the dryer and it took 4 dry cycles (¥100 per cycle) and my clothes were still not dry.

The receptionist on night staff was incredibly kind and welcoming, he assisted me at 3am after a very long flight to check in and when i checked out assisted me once again and even offered me an umbrella for the rain which was very kind. The air con was controlled from within the room which was very useful and meant I could change it according to my comfort levels. Bed was quite comfortable as well, though the space was cramped with a suitcase it was pretty typical of tokyo accomodation

Stayed in July 2025

The room was a bit small, but I expected that so that's fine!

I really like the availabilty of the reception. We could always found someone. The staff was very kind and polite and easy to accommodate any requests though we didn't have many Great location if you are on a budget

Stayed in May 2025

There was barely room to walk around the outside of the beds. 4x Suitcases on the floor also added to the reduced floor space available. Area was safe with a couple of train stations about 10 minutes away but there was nothing of note within a short walk.

Nice clean simple hotel. Room that slept 4 of us in 2 twin/double beds. Had own private ensuite.about 10 min walk to the station then 20 minutes on the train to Disney. About 20min walk to Tokyo station.

Stayed in February 2025

Smell of cigarettes from the air conditioning system. Located away from the subway station.

I don't particularly like anything.

Stayed in December 2023

Needs to work on some aspects of house cleaning. I saw moulds and stain marks in the drains and sinks. Also there were moulds in the water reservoir in purifier and the filter wasn’t cleaned or changed.

Individual air conditioning in each room, you can control what mode you want rather than central heating . Ideal for travellers who can’t tolerate heating mode only in winter. Good location, close to metro stations. If you have big and heavy luggage, better use exit 4 where the elevator is.

Stayed in December 2023

Cleanliness of the room

Location was great for its proximity to Tokyo Station

Stayed in December 2023

Staff behavior 😒

Stayed in November 2023

Room very very little

Expensive for two nights

Stayed in October 2023

Staff could be a little bit more friendly.

The modern room and we could put down our luggage.

Stayed in June 2023

In addition the room size, the bed size is also small for 2 people. It's very difficult for 2 people to open the luggages at the same time in room.

The location is near to Ginza shopping district, around 10 to 12 mins walking distance. Transportation to Haneda airport via Asakusa subway line is quite close, around 10 mins walking distance(Takarach station, elevator on A8 exit) with large luggages. It provides microwave in each room.

Stayed in March 2023

None.

Clean, price. Walking distance about 17 minutes from Tokyo station. Microwave in room was a bonus. Bathtub is small but it is good enough for me to relax myself.

Stayed in October 2022

there are many dust under the bed, bed is too small

great location and nice staff

Stayed in November 2022

Very central

Stayed in July 2025

Nothing negative

It was a wonderful area close to transportation.

Stayed in June 2025

Nothing

Everything

Stayed in July 2025

Very bad wifi,you couldn't send a message if you didnt point you phone toward the internet direction

Very close to many metro station and good neighbourhood

Stayed in June 2025

No phone in room!

Very quiet!

Stayed in April 2025

Stinky fish smell in hallways, clean towels were stored on the floor, staff weren’t welcoming except older Japanese gentleman, washing machines/dryer didn’t work well and clothes were tampered with mid dry

Good location and close to food and trains

Stayed in March 2025

Great room and a relatively short walk to Tokyo Station.

Stayed in December 2024

Look above

OMG!! The room was a smoking room that was so insane smelling because you cannot open the windows! I feel like i smoked a pack of cigarettes and I do not smoke. They had no other rooms. I should have looked for another hotel but I had no time! Do not get a smoking room even if you smoke its so insane! Kinda trashy hotel too but good location. I think its for business men looking for “ fun” has that vibe. You get what you pay for. Staff is nice but hotel is gross

Stayed in June 2024

We booked two double rooms for a total of four people but were given two rooms with one single bed each. After asking if we could upgrade to rooms which would actually fit two people we were told that they were fully booked, even though we saw that they had available rooms on booking. We ended up going to a different hotel since there was no possibility of sleeping here.

Stayed in March 2024

The receptionists were all foreigners, so I was a little worried that there were no Japanese people.

I thought it was convenient because Ginza-ya Tsukiji and other places were very close and I could walk there.

Stayed in November 2023

small room

very small room. very early checkout time. very later checkin time

Stayed in October 2023

The shower roof was too short for me as I am 1.9 CM tall I had to bend my head to enter plus the mirror position was too short. The kettle was dirty from inside.

The location was near to the Tokyo station 1 KM

Stayed in June 2023