Reviews of Hotel Lumiere Nishikasai 3 stars

It's basically 50 mins away from shinjuku by train but a lovely place with great, welcoming staff and a lovely japanese breakfast and free coffee/hot chocolate whenever you need. Delightful quiet neighborhood with lovely gardens around and there's a casino around the corner if that's your thing! Heated toilet seat! Something i didn't know I needed.

I was too far away from the city. I think I underestimated the distance but I had books, music and the serenity of Japanese train etiquette to keep me sane and safe.

continential breakfast available

Good location. Walkable to Metro. Lots of restaurants and shops nearby. Breakfast included and ok. staff hellpful

Room was really tiny but we expected that from Tokyo. Train station was 10 minutes away by food. Staff was helpful and friendly. They did not speak English but we could communicate. Breakfast was basic. There is free coffee next to reception. Neighborhood was nice. Close to some restaurants and convinience stores. And very clean. Our room was cleaned everyday.

There are really few power outlets in the room. It was a bit difficult since we shared the room with my friend and we have multiple gadgets.

Location was ideal for my purposes. Safe and fair amount of eateries and shopping for any weary traveler.

The room I was in was as per expected in terms of size for what I was paying. Am a little bit disappointed with the lighting in the bathroom/toilet and because it's a smoker friendly room, most of the white surfaces were yellowed.

Perfect room for 1 person

Breakfast is pretty much basic

Great breakfast, the staff was very understanding and polite - although not all of them spoke English, they went above and beyond to communicate with us. The bed was comfortable. The hotel is walk distance from the Nishi Kasai station and is located in a peaceful and quiet area. The hotel did help send our luggage to another location, which also showed the good service from the staff. Our room had a fridge and a microwave.

The room was pretty standard and a typical Japanese small bedroom. Overall the bedroom looked decent, although it felt like it needed a renewal. The carpet had a few stains, and you could see the wear on some parts of the room. The location in Nishi Kasai is not the best since its around 20-40 minutes away from the center of Tokyo. However, the stay was ruined when we found two cockroaches in the room. Additionally, one of the new/clean pajamas was torn pretty badly in the groin/bottom, which made us think that they didn't even check what kind of clothes they were giving. We spoke with the staff, who promptly changed our room to a slightly bigger room, but we could tell that the new room was closed for a while due to the smell.

The staff were friendly and accommodating. The location was close to establishments and the train station.

Wardrobe space was lacking

We really enjoyed our stay! The room was small but very comfortable and always clean. We loved our stay and would definitely recommend it!