Reviews of M Lodge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
044-0081 Hokkaido, Kutchan, Niseko Hirafu 2-1-5-23( Old address: Yamada 170-136), Japan
#8 of 10 B&Bs and inns in Kutchan
Guests' ChoiceReview Score
Based on 51 hotel reviews
6.8Score breakdown
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Cleanliness
6.9
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Comfort
7.2
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Location
8.7
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Facilities
6.5
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Staff
7.8
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Value for money
6.7
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Showing 1 - 25
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Reviewed: March 25, 2025
Ageng
Australia22 Reviews1 helpful vote8.0“Great location. Decent price for a ski lodge.”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Bathroom is a bit dated
Amazing location to shops, bars, restaurants. Only a short walk to the Family chair
Stayed in February 2025
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Reviewed: February 2, 2025
Andrea
United States6 Reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Loud .
Good location, which also means it was loud near restraunts / bars . Bed was ok . Clean , English speaking staff , ride to Hirafu welcome center
Stayed in January 2025
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Reviewed: January 17, 2025
Alexander
United Kingdom7 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Standard Double or Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
Great location, really friendly and helpful staff
Stayed in January 2025
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Reviewed: January 24, 2024
James
Australia17 Reviews1 helpful vote8.0“Awesome location, don’t book in 2025, cos I want to re-book ;)”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
The general areas could be cleaner
Great location, great service from staff, good facilities and accom
Stayed in January 2024
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Reviewed: January 17, 2024
Trisha
Australia45 Reviews2 helpful votes6.0“Value for money”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
Rooms small and no seating except bed
Location and ease of access.
Stayed in December 2023
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Reviewed: January 16, 2024
Chris
United Kingdom13 Reviews1 helpful vote7.0“more than decent, amazing staff but the place is a bit tired”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 1 night
thermostaat in my room did not work so i roasted and interrupted sleep. pillow uncomfortable. tired decor.
excellent communication. great location. super helpful staff.
Stayed in January 2024
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Reviewed: January 13, 2024
Ian
Australia2 Reviews8.0“Don’t use Booking. Com”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
I would never use Booking. Com Their actions resulted in the cancellation of my son’s airfare. This was confirmed by China Airlines but Booking. Com refused to to return emails or provide a refund
Central location and great price
Stayed in January 2024
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Reviewed: January 1, 2024
Michael
United States1 review7.0“Good value for your money but closer to a hostel or dorm than a hotel”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
Bed was extremely uncomfortable (mattress was extra firm). We reserved a queen bed and got two twins pushed together
Location was great right in town. Staff was extremely friendly and accommodating
Stayed in December 2023
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Reviewed: December 23, 2023
Yah
Singapore16 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Nil
It is very central
Stayed in December 2023
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Reviewed: March 12, 2023
Jack
Australia7 Reviews7 helpful votes6.0“Comfortable enough, but pretty basic”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 4 nights
Most of this is standard fare and not the end of the world, but given what we paid and with the photos, I'd hoped for a little better. Ski towns are never cheap really. It was fine, ultimately comfortable enough, but some simple things could be done better. The room was relatively dirty on arrival which is unpleasant. It appeared to have been cleaned, but the floor was dusty, there were cobwebs around the rooms, and the towels were slightly dirty. This was mostly sorted out after the first night, but is disappointing to arrive to. The bathroom is tiny, the shower curtain doesn't reach the floor so showering soaks the entire room, and this was the only non-smart (and absolutely tiny!) toilet we encountered in any hotel in Japan. The room was pretty basic and dated, and noise could be easily heard from adjacent rooms and the entrance way. While the location is good for restaurants, it is a solid 10-15min uphill trudge to the gondola, made worse in ski boots. We stored some of our gear at Rythm, closer to the gondola, but it is still something to keep in mind, as you can only store skis/board with them, your boots and helmet have to come back with you (to the hotel) at the end of the day. There's a bus, and not many accommodations too much closer, so I wouldn't think of it as a dealbreaker, but something to be aware of.
The room was warm, had convenient lockers downstairs for storing ski gear. The beds were comfortable, the shower warm, and there is enough room for bags. The hotel is quite near restaurants and a convenience store, which is of course, convenient. There was a good amount of space to hang up ski gear to dry. It's fine by all accounts.
Stayed in March 2023
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Reviewed: February 20, 2023
Chris
Australia4 Reviews8.0“Great location, friendly staff, perfect sport for a Hirafu ski holiday!”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 6 nights
We found our room to be a little dusty in the corners, however overall cleanliness was good and the staff were great with any requests we had.
Great location with friendly staff, they picked us up from the Hirafu Welcome Centre and dropped us back there after our stay. This was great when catching the Resort Liner bus from Sapporo.
Stayed in February 2023
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Reviewed: February 19, 2023
Jadon
Australia2 Reviews8.0“Simple but effective”- • Leisure trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
The lodge doesn’t have a lift, and I stayed on the 3rd floor. It wasn’t fun lugging my 30kg suitcase up the stairs.
The room was much bigger than I was expecting. The accomodation is by no means glamorous, but it had all the facilities I needed and the location was very central.
Stayed in February 2023
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Reviewed: February 7, 2023
Eden
Australia14 Reviews1 helpful vote8.0“Awesome location with exceptional staff”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 8 nights
- • Submitted from a mobile device
Could have had a bedside table and lamp.Patrons wearing ski boots in hallway and inside their rooms
Great location with happy and friendly staff
Stayed in February 2023
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Reviewed: January 11, 2023
Lyn
Australia31 Reviews3 helpful votes7.0“average property.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
blinds did not block out lights from next door.
pretty good location
Stayed in January 2023
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Reviewed: March 7, 2025
Georgia
Australia4 Reviews1 helpful vote3.0Poor- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 8 nights
- • Submitted from a mobile device
It was very uncomfortable, the bed and pillows. It was very loud, the walls are very thin and can hear everything going on outside. Must be where their staff stay aswell, could hear people coming and going at all hours of the night.
The location
Stayed in March 2025
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Reviewed: December 18, 2024
Jean
Australia1 review9.0“We stayed five nights and we’ll be back”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The only negative is that it’s a tiny bit out dated, but the photos online dictate what you’re getting. Super clean, convenient, great little spot. It’s not super expensive, great location. Thanks guys
Customer service in M lodge is amazing, they’re super friendly, accomodating and will help you out on local resources. Will definitely stay again. Short walk to the slopes, they’ll help you with access to Ski hire etc… beautiful. They’ve washing machines downstairs and all the information you need
Stayed in December 2024
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Reviewed: February 18, 2024
Nicole
New Zealand2 Reviews5.0“Location and staff were great, but we wish we had paid a little more to get somewhere more comfortable for good nights s”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
It felt like a backpackers, when we thought it was a hotel style (particularly considering the amount of money we paid). The bed was incredibly uncomfortable, felt like we were sleeping on a hard floor. Quite a lot of noise at night too…we did not get much sleep at all and ended up with very sore backs.
The location was excellent. Close to everything you need and a short walk to the mountain lifts. Staff were very welcoming and accomodating, super helpful with all of our queries.
Stayed in February 2024
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Reviewed: February 8, 2024
Nicole
Australia6 Reviews5.0“Step up from a backpackers. Can’t beat location and great for couples or solo travelers on a budget.”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
No lift, wasn’t clear in the advertisement. Also very little sound proofing.
Really good location and the staff were friendly
Stayed in February 2024
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Reviewed: January 18, 2024
Bradley
New Zealand4 Reviews1.0“Terrible, never again.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
The girl at reception hated her job and made us feel like we ruined her day by checking in. The building is old, damp, cold and dirty. There is no heating other than in the rooms. The bed was rock hard and the bathroom didn’t have a bidet toilet, which is something you get even in public toilets. The walls are paper thin so when drunk people come home everyone in the building hears them. The building is too close to the pub on the corner so all you can hear until 4am is drunk bogans yelling. Don’t stay here.
Leaving
Stayed in January 2024
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Reviewed: January 7, 2024
Yung
Singapore6 Reviews1.0Very Poor- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Poor equipments
Location
Stayed in January 2024
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Reviewed: March 2, 2023
Ian
United Kingdom13 Reviews5.0“great location, let down by the bathroom”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 9 nights
- • Submitted from a mobile device
Bathroom is very tired looking.
Stayed in February 2023
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Reviewed: March 18, 2025
Yew
Australia2 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2024
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Reviewed: March 3, 2025
Sean
Australia3 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 11 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: February 23, 2025
Tom
Japan5 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • Superior Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2025
Showing 1 - 25
