9.4

Reviews of Hatoba an Machiya House 4 stars

605-0089 Kyoto, Kyoto, Higashiyama-ku Motomachi 382-12, Japan

  • Reinier

    Reviewed: 13 May 2025 · Stayed in April 2025

    Verified review
  • William

    Reviewed: 2 April 2025 · Stayed in March 2025

    Verified review
  • Dillan

    Reviewed: 4 February 2025 · Stayed in February 2025

    Verified review
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  • Kelsey

    Reviewed: 18 January 2025 · Stayed in January 2025

    Verified review

    The beds and pillows were quite uncomfortable.

  • Zharah

    Reviewed: 18 July 2024 · Stayed in July 2024

    Verified review
  • Jennifer

    Reviewed: 30 June 2024 · Stayed in June 2024

    Verified review

    It was easy to collect the door key code at the check in office. The staff was very helpful with our bags and even helped arrange a taxi to the apartment. The apartment was very clean and was just the Japanese style place we were looking for in Kyoto. It’s also convenient to walk to shops and restaurants.

    It would be nice to have a couple folding chairs available if guests want to use them. After a long day of walking it would’ve been nice to get them out instead of sitting on the floor. We did enjoy the Japanese style table, but a couple times it would’ve been nice to have another option after walking all day, especially for older guests.

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  • Morag

    Reviewed: 3 June 2024 · Stayed in May 2024

    Verified review

    Location great

    No comfort whatsoever , no milk , no tea , no coffee

  • Jonathan

    Reviewed: 21 March 2024 · Stayed in March 2024

    Verified review

    Location and decor

    Shower. Water was lukewarm and it worked on a very short timer so you had to keep hitting a button to get water.

  • Nathan

    Reviewed: 19 February 2024 · Stayed in February 2024

    Verified review
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  • Anonymous

    Reviewed: 24 September 2023 · Stayed in September 2023

    Verified review

    This property was exceptional. Beautifully set out, amazing location and close to everything. It was great to be able to check in and leave the bags at reception and begin exploring without having to wait for the room. Reception were also the best we have experienced being so kind and patient assisting us with finding the hotel and booking a restaurant for my sons 20th birthday. And the washing machine was a holiday must.

    It was literally perfect thank you

  • Theresa

    Reviewed: 20 September 2023 · Stayed in September 2023

    Verified review

    Great location and beautiful

    Nothing

  • Keaton

    Reviewed: 20 June 2023 · Stayed in May 2023

    Verified review

    Beautiful construction and internal furnishing work, almost entirely wood or tatami mat flooring. The amenities were pristine, shower/bath was excellent and the beds were super comfortable and classic. The apartment has an amazing ambiance. It's surprisingly large once you actually get inside and with four people there was no problem moving around and relaxing. The area is very walkable and even though its right next to Gion its still quiet most of the time in terms of road noise, its kind of like a retreat from the city.

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  • Houlet

    Reviewed: 24 February 2023 · Stayed in February 2023

    Verified review

    beautifully refurbished and clean

    check in on the other side of town. very unconvenient. not enough heating and the bathroom was freezing. hair dryer is not good. no hoover. no closet. (all closets were locked) no blinds in bedrooms!

  • Showing 1 - 14

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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