Nothing

Everything ☺️☺️☺️. We stayed twice in the span of 3 months and just absolutely love it. The people the property the restaurant. All just 😍😍😍. And super clean. The Onsen too is fantastic. And the hotel owner is also very much involved in the community, local crafts and the arts in general. Just so so commendable 💯✅🔝👏👏👏. The coffee served and available in the room is also fantastic. From the nearby roaster Kurikuri. Their signature Kurikuri Blend is a rich, dark roast and so delicious! We hope to be back soon!

Stayed in June 2025

Restaurant hours were a bit disappointing.

Very smart hotel with spacious rooms and a lovely, peaceful Onsen. Not too far to walk from the station.

Stayed in June 2025

Really good facilities and the room was spacious and clean.

Stayed in May 2025

Very nice and beautiful room very nice onsen

Stayed in June 2025

Didn't like paying for the "spa" (onsen) which we didn't want

Dinner was excellent at the very good restaurant and breakfast was fair for the price.

Stayed in May 2025

I really enjoyed this hotel. The decor is modern and minimalist. The Onsen on the 2nd floor is set up like a wellness retreat with new age style wellness music piped into it. The room layout was a bit unusual too in a good way and there was space for everything.

Stayed in May 2025

There is a mismatch between aspects like the fine cotton used in the room yukata and the cheap powdered coffee and milk offerings. I also had to pay to upgrade my room so that I had an electric kettle in the room. A kettle should be an absolute basic in a hotel room, especially since the hotel does not have a coffee dispensing machine.

The designers of this hotel have gone to a great deal of trouble to convey a very upscale, beautiful ambience in their use of materials like polished concrete and natural timber. The public bath area is also extremely well appointed. Staff were efficient and very friendly.

Stayed in May 2025

Modern, comfortable hotel. Decent breakfast. Well located. A nice onsen. Very helpful staff. Plenty of storage options in the room.

Stayed in May 2025

I was expecting a little more given that it is supposed to be a 4 star hotel. It would be nice if the room was refreshed and the cups changed each day. They should really have decent size rubbish bins in the room as well.

The hotel is well designed and very clean. The beds are comfortable and they change the towels every day and leave bottles of water at the door. In general this is a nice hotel and I would stay here again. The restaurant had lovely food and staff were nice. We booked online before arriving so we had no issues. The tea bags from local farms in the room were much appreciated.

Stayed in May 2025

Everything. The reception area , bar/restaurant area ( absolutely no food smell whichever fantastic!! ) and the Onsen area are lovely. Our room was fantastic, super clean, all you need and very stylish and the bed super comfortable. Wonderful linen and amenities with a thoughtful concern for the environment. The people are just all lovely, very helpful and very well organised . Many thanks again to everyone for the fantastic and very kind service 🙏🙏🙏. Lovely food and also a nice variety of drinks with a focus on local which is fantastic. Location perfect ! Absolutely perfect hotel !

Stayed in May 2025

The staff were very helpful and friendly. Really appreciate the effort to suggest and make reservation for a local favourite place, Tagosaku for my dinner. The availability of the public bath and sauna helps to relieve the fatigue after a long day and they offer discounts for their in-house bar's beer and highball. Overall great experience!

Stayed in April 2025

As above

Everything from its hospitality, cleanliness, design, comfort, food, amenities, details, local original products, etc

Stayed in November 2024

Nothing

My wife and I have been traveling in Japan for about 2 weeks, and this is our favorite hotel.

Stayed in November 2024

Mmm nothing!

I arrived by motorcycle and was made very welcome. The staff were all friendly, helpful and enthusiastic. All helped me with my lack of Japanese language skills. The rooms appear basic but they are stylish in an understated way but are very well thought out and comfortable. The restaurant was truly excellent with creative food with local and global influences. I think that the food was amongst the best I have had on this 10 day trip. The spa area was stylish and modern. Very nice. I will visit again.

Stayed in October 2024

Not a big deal but the window blind let some light in, so I'd recommend bringing an eye mask if you prefer a darker room.

Great hotel with a spacious and comfortable room. The restaurant in the lobby serves amazing food. It's an easy walk to the train station. Good facilities, there's a common use microwave and an area with comfortable chairs to relax in. I'd stay again if I was in the area.

Stayed in January 2024

No comfy chair in room. Small bathroom. Needs hooks and shelves to make it workable

Staff great. Onsen fabulous. New Laundry was great

Stayed in June 2023

nothing

very new and nicely appointed hotel with professional front desk. good instruction, beds, linens and hot bath.

Stayed in June 2023

expensive, probably due to Golden Week

comfortable onsen

Stayed in May 2023

Super nice Hotel in a nice neighbourhood. Lovely restaurant en wonderful modern Onsen

Stayed in May 2023

Trendy and modern hotel. There are English speaking staff. The hotel restaurant has good pizza and the breakfast buffet is good. Some nice local products in the hotel gift shop.

Stayed in March 2023

I can’t think of anything.

The room was huge. Convenient location, 5-10 minutes from the train station, a couple of minutes from a bus stop with frequent buses going to all major sightseeing spots. 2 combinis a couple minutes away. Good choice of restaurants within short walking distance. Very helpful staff. Good restaurant. Great onsen.

Stayed in January 2023

The room was.hot and poorly ventilated. The thermostat setting could not be lowered. I finally was able to get the window open to let some cool air in. The bathroom is tiny even by Japanese standards and the toilet is amazingly noisy when flushed.

Great location only a 4 minute walk to the Masuda train and bus station. The rooms have a very modern style to them.

Stayed in March 2025

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in April 2025