I was allocated to the smoke room despite my reservation for the non-smoking room. The room had bad odour of tobacco throughout. When asked to change the room, my request was politely declined due to full reservation. The staff was trying to help by handing me the air-refresher, which did not help at all. The room was also poorly cleaned. Anyway, I think it’s worth the price due to catering and location. It would make this hotel great if cleanliness is improved.

Stayed in April 2025

It smelled, everything looked like it was abandoned for a while, the sauna was out of service, the faucet kept dripping, dirty room in general

Breakfast was really nice

Stayed in April 2025

There weren’t any power outlets next to the bed.

Good selection for breakfast and dinner. The apple peach juice was delicious! Very convenient location right across from Matsue Station.

Stayed in March 2025

Wifi available only in the lobby.

The location. Breakfast was good.

Stayed in November 2024

The hotel is very old and the room is soooooo dusty. I can see dust everywhere and I started sneezing when entering the room. I can even see dust on the elevator floor.

The location is conveniently situated next to the JR Matsue Station

Stayed in November 2024

The property is very old and dated. The cleanliness could definitely be improved but it wasn't so awful one couldn't manage one or two nights. The breakfast buffet wasn't heated so some of the food was a little chilly but edible.

The price, location, friendly staff and free meals make are the highlights of this property. No one I met spoke English but they were very helpful and utilized translators to make check in smooth so if you're Japanese is lacking don't worry. The location is key because it's so close to the station all of Matuse is at your fingertips.

Stayed in December 2023

It could have been better if the food served varies everyday.

Breakfast was delicious. Wide variety of food to choose from.

Stayed in December 2023

I did ask the staff for an extra pillow and never got it. The decor is very dated and there's no Wi-Fi outside of the lobby area.

The hotel is a 5 minute walk from the train station. The price is magnificent and the food was great for being free. The bed, in the room, was more comfortable than I expected. The staff are very friendly. The view from my room was pretty nice as well.

Stayed in December 2023

Communication was a bit difficult but Google translator was useful

It’s fantastic place to stay for a short duration. Location is very good and so are the rooms

Stayed in August 2025

Etwas old-fashion

Personal

Stayed in August 2025

N/A

The quality and client service, also it's proximity to nearby sites

Stayed in July 2025

Free breakfast and dinner!

Stayed in July 2025

There is no wifi in the room. Building is very dirty. Staff were nice but couldn’t help much.

The breakfast was traditional japanese.

Stayed in June 2025

Wifi was too slow and only available on the reception floor.

Very good value with dinner and breakfast included.

Stayed in April 2025

Hair dryer, too weak. TV, a little small.

The size is really spacious for luggage, big good bed for nice sleeps. Good Yukata.

Stayed in March 2025

Very tired facilities. Great shower though!

You get what you pay for. But if Murphy’s Law were a hotel. It would be this one!

Stayed in November 2024

No wifi in room

Location Comfortable Great value Good breakfast and dinner when coming in late or going early

Stayed in November 2024

it was old, not as i expected it

the location was good

Stayed in October 2024

The facilities are very old.

Location and staff.

Stayed in August 2024

The room is tattered and old. The toilet made a loud noise wile flushing, seat cover was broken and washout did not work. The promised onsen bath did not exist. Breakfast was advertised as until 9 but ended at 8:30. The food offerings were unsatisfactory especially for foreign tastes. For the money this wan a bad experience. I suspect the hotel will close soon judging from the condition seen in the dining room and elsewhere. Sad.

There was little to like at the price.

Stayed in March 2024

No wifi, Looks old, no views from the windows (just dirty), small TV, it didn't smell ok.

Only the location

Stayed in March 2024

Firstly, there is at least 15 flight of stairs to the reception counter. So, caryying luggage was a no joke. When I arrived, I thought the hotel is abandoned for at least 5 years. I understand the business might be slow, but you can at least wipe the thick dust around the entrance area. Everything else is passable until I checked in and found that there is no wifi in the room. It is unbelievable that in 2024 there is no wifi in hotel room. They should at least make the room cheaper than normal rate with no available wifi. We had trouble in doing our works while staying in the hotel.

The location is very near to the station, and the room size is bigger than usual Japanese hotel rooms.

Stayed in March 2024

The location was very good as it was just next to the station. The staff members were really nice and helpful as well. The room was quiet and the beds were comfortable. Overall, although the place had a retro ambience but it was very much to my liking. The breakfast was pretty decent too.

Stayed in November 2023

There are no comments available for this review

Stayed in September 2025