Room door was broken

Excellent staff Good breakfast

Stayed in January 2025

The room was a bit cold but the hotel provided us with an additional kerosene heater 🙂

The place is for a gastronomic sleep over with a delicious bistro menu. Was bit surprised that there isn’t really wine selection.

Stayed in December 2024

Breakfast and dinner are excellent

Stayed in November 2024

The ensuite was one of those modular set ups and so small you could hardly turn around in there. Was better to use the onsen. The bed and pillows were uncomfortable.

A lovely old guesthouse with lots of ambience. The staff were super friendly and went out of their way to be helpful. Free pick up and drop off at the station. A beautiful breakfast each morning. The onsen was also very nice. A short 5 minute walk to the centre of town.

Stayed in November 2024

Very nice staff, comfortable and clean!

Stayed in October 2024

We found the upstairs hallway to be quite dark (there was no light on outside our door so we had to use our mobile phone flashlights in order to open the door lock). The bathroom/toilet in the room is also very small and a little awkward to move around in. Perhaps it is seasonal and because the hotel is a little ways up the mountain, but there were many insects including a large number of kamemushi (stink bugs?) in the tower room, a couple in the bedroom, and a very large unidentifiable insect in the ladies washroom downstairs. The ladies washroom downstairs was also very dark, although that was because the lights were not fully turned on. We had a room facing the road and found that the sounds of passing vehicles was quite loud.

The food was very good, especially the multi-course dinner with local ingredients. The owners are lovely and picked up and dropped us off at the train station. There is a cozy lounge with a fireplace for relaxing, and you can have private use of the two baths on the main floor. The tower provides a nice view of the bay.

Stayed in October 2024

Room was pretty tight in size.

Larger bath facilities outside of the private room was nice. Breakfast service was excellent! Nice decor

Stayed in October 2024

A little tired/worn looking bedroom bathroom

Quaint and functional

Stayed in August 2024

Stairs to the room. Old fashioned room. Location is up a hill but easy and cheap taxi drive from the station.

Lovely breakfast. French style building with pigeonnier being the view point. Very good onsen/bathing facilities. Reasonably priced for matsushima. Matsushima has boat trips, elegant Temple and onsen to visit. Needs a minimum of 2 days. We didn't know they did evening meals - is worth reserving this. Good music in the background in the lobby area. A room for business activities

Stayed in June 2024

The breakfast is lovely. They go to a lot of trouble with presentation and it tastes good. Very attentive staff.

Stayed in December 2023

The property has certainly gone through a good history. The room and washroom are rather small. Unlike the front desk and other utility area, the room looks very outdated.

Both the staff on day and night shifts are very kind and helpful. The breakfast is great albeit a little bit small in portion. There’s a loft that you can go up and watch the sunrise. I took very nice pictures from there during my stay.

Stayed in October 2023

Considerable road noise. Located 15 minutes walk from everything.

Nice Japanese hot tub on same floor. Helpful host.

Stayed in April 2023

the rooms were a little dark

friendly staff and breakfast

Stayed in April 2023

The only thing we would have liked was that the floor under the beds was clean and not dusty.

The excellent breakfast, the jazz music, the wood fire in the evening, the proximity to the town and the park nearby, the easy washing machine and dryer, pleasant, helpful staff. Also the beds were comfortable. The bathroom was small but clean. The Japanese baths were great. We hadn't expected those- so an added extra.The free shuttle service to the station was a good help.

Stayed in March 2023

no bidet in the toilet inside but in the common toilet

onsen type bath location close to matsushima

Stayed in March 2023

The road next to the hotel had some traffic throughout the night, which woke me up a few times, but I am a very light and sensitive sleeper.

The food was wonderful (particularly the course dinner), the rooms were cozy and there was a nice lounge with a fireplace to relax in. Along with an in-room shower, there are two private Japanese-style baths (cypress wood and eathernware tub) to enjoy a more relaxed bathing session. Location is a bit removed from Matsushima's main street, but it is only a 5-minute walk to the train station and the main sightseeing/shopping areas, so it is very convenient. Staff were very warm and attentive.

Stayed in February 2025

Nothing

Staffs are all very friendly, the location is only 15 minutes walk to the attraction location of Matsushima. Nice ambient and great pleasant to stay here and will certainly coming back again in the near future.

Stayed in December 2024

Bathroom is too small and outdated . The room is too dark.

Private bathroom & very nice staff

Stayed in November 2024

Everything was exceptional.

It is quaint, homey, beautiful, quiet and peaceful. The baths were wonderful. The fireplace was so very nice and the smell of the logs was so nice. The owner was very kind and helpful. She even went out of her way to provide me her personal sewing kit so that I could fix my torn purse! I want to live there!

Stayed in December 2023

Very friendly staff.

Stayed in November 2023

nothing. It was one of our best stays in Japan

They served us a plated breakfast. It was delicious!!! The staff were so nice and friendly and spoke English well enough to communicate everything necessary. They even had suggestions for lunch and dinner restaurants that were great! Location is great. Only a 10 minute walk (uphill) from the train station. They offer free shuttle service to and from the station so that was awesome!

Stayed in May 2023

the lady in the counter was so nice to help us arranging the rooms even though we arrived late. the day we left was raining. she was kind helping us moving the luggages to avoid us being rained. 100% counter lady

Stayed in April 2023

This was the best experience I’ve had in Japan. The staff were extremely welcoming and it felt like I was staying with friends. The restaurant was fabulous and the location was great. My room was on the bayside and I would watch the sun rise each morning, breathtaking.

Stayed in October 2022

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Stayed in June 2025