The bed was small for two people In the private room. I get why it's small. They elevator cant fit a big bed.

I like the location. The AC was really good and I enjoyed the elevator.

Stayed in July 2025

Nothing, we liked everything.

A lovely suite with lots of room, amenities and in a great location. There are 2 subways stations with 7-10 minute walks. So many wonderful restaurants. A quiet building with a secure entrance. Shower was amazing, great pressure and a small built in seat. Loved having a small patio and well equipped suite. Great neighborhood, we even had the opportunity to see the local parade for Obon, we were so lucky! We will stay here when we return!

Stayed in August 2025

no support staff

spacious and well equipped with good facility

Stayed in May 2025

Needs a comfortable chair to sit in

Clean and good location. Quiet and convenient

Stayed in April 2025

The layout of this room is other unit we used to stay in Japan. The bathroom and toilet are closed to sleeping area where we experienced no privacy at all.

Stayed in April 2025

Good location, quiet apartment, small but functional kitchen facilities, everything met our expectations.

Stayed in February 2025

Recycling your trash is a bit issue. They expect you to have small bags but when you do a lot of shopping it's getting complicated.

Room was clean and big. Exceeded my expectations.

Stayed in February 2025

Close to the train station and convenience stores. Nice new place

Stayed in January 2025

Nothing, everything was as expected.

Great placement just outside the busy area. You can get there within 25minutes from Tokyo Station using subways or you can walk for 45minutes. There are many shops nearby to buy groceries, pharmacy, hospital, park and plenty restaurants to get some nice food. Standout is Ramen Benkei, about 3 minutes walk, fantastic value for money. Room was nice, clean and spacious, even for a larger family. We were 2 adults and a 6mnt baby so plenty of room for us. Will definitely come back when visiting Tokyo again.

Stayed in February 2025

The hot water in the wash basin wasn’t that great as it took a long tome for the water to get heated. The heater also wasn’t that great but good enough.

Clean, decent size, new and very quite. Very near the subway station and convenience stores and many other shops & restaurants. The shower was excellent.

Stayed in December 2024

Trash collecting could be done three days a week instead of two.

The apartment was big and even if we were only 2, it would’ve accommodated one or two more. It’s located next to a subway station and several konbini, and we really appreciated the liberty of eating dinner and breakfast in our own apartment instead of a hotel. The checkin and checkout process is made via an iPad, but they guide you and help you in the booking chat. This is a really good apartment for long term stays!

Stayed in December 2024

Location was a bit tricky

Great space

Stayed in November 2024

This apartment was in a great location - fairly central in Tokyo. 8 minute walk in either direction and you're at a tube station. Super clean, modern and spacious. Helpful to know: bath towels, hand towels, shampoo, conditioner, showergel, tootbrushes, facecloths, handwash, kitchen cleaning products - all provided. Also washing machine, airer (clothes horse), hairdryer, microwave, fridge/freezer, crockery, cutlery - all there. Would definitely choose to stay again!

Stayed in October 2024

Nothing

The space and ease of use

Stayed in October 2024

we need a remote human assitance through online for some quries relatedto stay and room

Cleanliness and comfort

Stayed in May 2024

A little less toiletry provided, no cotton pads, cotton buds. Electrical appliances are in Japanese make it difficult to use. Cleanliness can be improved as we found the refrigerator unplug and a bit smelly. Cleaning should be provided every 2 days at least.

Spacious room with separate bathroom and toilet. Generous cleaning supplies i.e. tissue paper, detergent, etc. Location is close to train station and supermarket. Many selections of restaurants nearby. Quiet neighborhood.

Stayed in May 2024

Took us a moment to figure out the panel on the door was a screen to input the code. We don’t have this type of security system in our country, would have been easier to have been told this. The screen didn’t always light up so would be frustrating to wait, or touch it firmly to get it to work.

Clean building, everything we needed was available.

Stayed in January 2024

The emergency exit signs in the bedroom - you might need to find clever ways to cover it if it bothers you

Meets expectations, clean and convenient.

Stayed in January 2024

The sink I think it was clogged. Please do check.

Stayed in January 2024

No complaints.

Excellent family friendly location, close to groceries and essential items shopping. Great facilities and ample space for a family of three. Was awesome to be able to do a load of washing in in-house washing machine (an essential with kids!). Easy walking access to many attractions and easy to public transport. Overall, excellent and highly recommend.

Stayed in December 2023

Nothing major to mention.

Place for really good to stay for 4-5 people for short stay. It was little far from subway/metro but it was good for walk. Kettle on first day was very much bad they changed it on request so that was good.

Stayed in May 2023

Nothing

Clean, location, facilities

Stayed in April 2025

Unpleasant smell from washing machine. Lights were either too bright or not bright enough. One light with a motion sensor was annoying. Location was across from a cemetery.

Able to accommodate while family. Instructions were well thought out

Stayed in November 2024

Hidden fees. After booking they added additional cleaning fee. In addition they asked to clean apartment before check out

Facility

Stayed in April 2024