Reviews of Hotel Metropolitan Sendai East 4 stars
980-8487 Miyagi, Sendai, Aobaku Chuo 1-1-1, Japan
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewIt's in a good location, perfect for day trips. The receptionists are friendly, polite, and helpful. The room is pleasant, quite spacious, and well furnished. The bed is comfortable, but the pillow was very hard.
The internet was very slow. The environmental rules are interesting. If I want to comply with them, I have to put dirty towels and trash cans in the hallway, because otherwise the cleaning staff won't come in. However, if you hang everything on the door handle, you will get all your belongings back. On the sixth day, I had six pairs of slippers, six pajamas, six razors, etc., which were completely unnecessary. I don't understand how much they save by doing this. An interesting philosophy. Another thing that I think is not appropriate for such a high-quality hotel is that all the male waiters at breakfast had tattered aprons. This is sloppy and not worthy of this place.
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewThere are soo many thing that I love about Sendai East. The lounge, exercise room, Netflix and YouTube on the TV. Awesome breakfast and dinner. Connected to most restaurants and mall.
None.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewEverything, conveniently located
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat location and convenient for travel by Train, Bus or Airport shuttle.
There're 2 JR Metro hotel in Sendai station. We were lost and confused to find the right one. Lucky they are both in short walking distance
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLarge room with two double beds! Clean and tidy! Town was nice and quiet.
Nothing to complain about.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewClean. Lounge facility was most convenient n useful.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewExcellent location
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewGreat location above the main Sendai station. Our room on the 11th floor had a nice view.
The room was quite small
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewCentral location, friendly staff
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe location, the staff were extremely helpful, rooms were clean and of a good size, lovely guest lounge area.
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Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewMy favorite hotel in Sendai! The location is unbeatable with super quick access to all the shops and food located in the Sendai Station area. It also is one of the newer hotels with spacious rooms, and modern finishes. They also offer triple rooms which simply aren't even an option at some of the other comparable hotels (proximity-wise to the station).
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in April 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewGreat location, comfortable and big rooms. Laundry was easy and fast and we stored our bags before check in and after check out which was simple
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewHuge rooms! Biggest we stayed in Japan . King bed is good size. Bathroom was excellent. Located at the station with easy access to shopping and food. They have self laundry on 2 floors . Wonderful stay. Very comfortable.
None
Reviewed: 5 July 2025 · Stayed in June 2025
Verified review