Reviews of Yatomi Hotel Nuqu Natural Hot Spring 3 stars
498-0045 Aichi, Yatomi , 6 Chome-25 Inamoto, Japan
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI absolutely loved the spacious area! I also got to experience my very first private onsen, which made the stay extra special. The room was fully equipped with everything I needed—makeup remover, cleanser, toothpaste, iron (curler, straightener, and hair dryer), napkins, and more. They even provided comfortable clothes for both adults and children. My kids were delighted with the adorable ducky kit, which included slippers, toothpaste, a toothbrush, and a shower sponge. They also prepared a futon just as I requested, which made our stay even more comfortable.
We tried ordering room service food,but the food was too salty for our taste. I’m not sure if it was just the dishes I chose, but both the fried rice topped with pork and the Western-style breakfast were overly salty.
Thank you so much for your heartwarming review! We’re absolutely delighted to hear that your stay was just the break you needed—and your child’s wish to live at the hotel truly made our day. It’s wonderful to know that the spacious room, private hot spring, and amenities made your experience extra special. We’re especially glad the duck-themed kids’ kit brought joy to your little ones! We also appreciate your honest feedback regarding the seasoning of the meals. We’ll take this into consideration to better suit a variety of tastes. We hope to welcome you and your family back again soon—for another stay that feels like home.
Thank you so much for your heartwarming review! We’re absolutely delighted to hear that your stay was just the break you needed—and your child’s wish to live at the hotel truly made our day. It’s wonderful to know that the spacious room, p… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe private hot spring
Without cleaning the room
Thank you for staying with us at our hotel! We're thrilled you enjoyed the private hot spring. However, it seems there was some confusion about the room cleaning service. We apologize for any inconvenience this caused and will strive to improve how we communicate these policies. We hope to welcome you back soon!
Thank you for staying with us at our hotel! We're thrilled you enjoyed the private hot spring. However, it seems there was some confusion about the room cleaning service. We apologize for any inconvenience this caused and will strive … Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewthe big room and the onsen in the room.
Lift to 2nd floor.
Thank you for staying at our hotel. We are delighted to hear that you enjoyed the spacious room and the private onsen. We look forward to welcoming you again.
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewThe room was excellent, very well designed, very spacious, with a nice tatami sitting area for eating. Every room is different, with a different theme. The outdoor bath was brilliant. Room service was very quick and prices very reasonable. They also provide additional free amenities that you can order using room service.
The room service food was mediocre, as was both the Japanese and Western breakfasts (we tried both). The only highlight was the matcha soft serve ice cream sundae. The entrance would've been impossible to find since it looks like an industrial back gate without English writing, but the taxi driver took us to the right place. These are minor issues though, relative to the excellent facilities.
Thank you for your detailed feedback! We're delighted to hear that you enjoyed the room's spacious design, the tatami sitting area, and our outdoor bath. It's wonderful to know the matcha soft serve sundae was a highlight for you! We appreciate your comments regarding the room service food and breakfast options. We're always looking to improve and will consider your feedback to refine our offerings.Regarding the entrance, we're sorry for any inconvenience caused. We'll take your feedback into account to ensure it's easier to locate for future guests. We’re thrilled that overall, you found our facilities excellent, and we hope to welcome you back soon!
Thank you for your detailed feedback! We're delighted to hear that you enjoyed the room's spacious design, the tatami sitting area, and our outdoor bath. It's wonderful to know the matcha soft serve sundae was a highlight for yo… Show more
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewReviewed: 7 May 2025 · Stayed in April 2025
Verified reviewBreakfast was sent to our hotel room, there was a private spa with ever-flowing warm water. I love it! I totally recommend this spot if you do stay around the area.
Locating the hotel was a hassle. Recommended to drive or book cabs before your trip.
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the private spa with ever-flowing warm water and appreciated the breakfast delivery. Your recommendation means a lot to us! We apologize for the inconvenience you faced while locating the hotel. Your suggestion to drive or pre-book cabs is truly helpful, and we’ll work on making our directions clearer for future guests. Additionally, with our proximity to popular destinations like Nagashima Spa Land, we truly recommend our spot as a perfect base for your travels. We look forward to welcoming you again soon!
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the private spa with ever-flowing warm water and appreciated the breakfast delivery. Your recommendation means a lot to us! We apologize for the inconven… Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewIn-room hot spring and hot rock spa, spacious room, nice staff, sufficient supplies, prompt room service, free pre-cleaning for the washing machine, free breakfast, kid-friendly supplies
The staff is not always stationing at the reception, which costs a bit of time, the room keycard has to be renewed every day, TV menu only with Japanese (English is only available for the first page). Since kids are coming too, it's better to put the 18yo limited content to a several page with warning caution
Thank you for staying with us and for taking the time to share your detailed feedback. We are thrilled to hear your compliments about our private hot springs, stone sauna, spacious rooms, and our friendly staff. We’re also glad you found the amenities, prompt room service, and additional offerings like free laundry pre-cleaning and complimentary breakfast satisfactory. We truly appreciate your constructive comments regarding the availability of front desk staff, the daily renewal of room key cards, and the multilingual options for the TV menu. Additionally, your suggestion to provide clear indications for adult-only content on multiple pages is invaluable. We will carefully consider these points to enhance our services for all our guests. We look forward to welcoming you again in the future!
Thank you for staying with us and for taking the time to share your detailed feedback. We are thrilled to hear your compliments about our private hot springs, stone sauna, spacious rooms, and our friendly staff. We’re also glad you found th… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewI would rate this place a 7. Booking makes it an 8 The onsen was lovely. The workers are lovely people. + We asked for a different room, and she immidiatly went to cleaning a nicer room for us. +And we had no extra charge. We had the perfect onsen now.
-The building itself and the hallways are quite claustrofodic. Everything is black without windows. / We also did not get a traditional onsen, we had a bathtub, which was a huge let down. But might have been my mistake. -The bedroom had no windows. -Breakfast is very meager.
Thank you for using our facility and for providing us with your valuable feedback. We are very pleased to hear that you were satisfied with our staff and the hot springs. We are especially honored that we were able to respond quickly to your request and provide you with a comfortable room. We will take your comments about the building structure and hallway design, as well as the rooms and breakfast, very seriously and consider them as very helpful opinions for future improvements. We will continue to make efforts to provide you with a better stay, so we hope you will visit us again. All our staff look forward to welcoming you back.
Thank you for using our facility and for providing us with your valuable feedback. We are very pleased to hear that you were satisfied with our staff and the hot springs. We are especially honored that we were able to respond quickly to you… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewBreakfast There are two breakfast options: Japanese-style and Western-style. You need to choose your preference the night before and select a delivery time. The food will then be placed at your door the next morning. Pros: The breakfast is delicious and beautifully presented. Room Initially, we were worried that the room had no windows since none were shown in the photos. However, there was actually a window, which could be uncovered by sliding a wooden panel, allowing natural light in. The room was very comfortable, beautifully designed, and had a spacious feel. We stayed for three nights. According to the hotel policy, cleaning is only done on the third day, while on the second day, fresh towels are provided. This was fine for us as we didn’t need daily cleaning. We stayed in a room with a ganbanyoku (hot stone bath), which was very relaxing. There was also a TV inside. Food You can order food through the TV in the room. We ordered dinner every night because the food was truly delicious and had great value for money. All meals come with room service, which is available 24 hours a day. Most items on the menu are also available late at night.
Breakfast: Cons: The breakfast menu remains the same for all three days. It would be better if there were daily variations in both the Japanese and Western options. Room: Minor downsides: There were quite a few steps inside the room. Also, there was no sink in the toilet, so after using the restroom, you had to open three doors to reach the bathroom to wash your hands. This meant passing through the entrance area and the ganbanyoku space. Each door had a step, so elderly guests should be extra careful.
Thank you for staying at our hotel and for leaving such a wonderful comment! We're delighted to hear that you had a comfortable 3-night stay and enjoyed the stone sauna. We also appreciate your suggestions regarding the breakfast menu, and we’ll consider introducing daily variations in the future. Additionally, we’ll continue to work on making improvements to the room layout to ensure greater satisfaction for all our guests. Thank you for your valuable feedback, and we look forward to welcoming you again!
Thank you for staying at our hotel and for leaving such a wonderful comment! We're delighted to hear that you had a comfortable 3-night stay and enjoyed the stone sauna. We also appreciate your suggestions regarding the breakfast menu, … Show more
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewBoth Japanese and Western-style breakfasts were good. Would have been nice if there was a little variety in the western-style breakfast from day to day. Location was a convenient drive to Nagashima SpaLand - you definitely need a car to stay here for restaurants, etc. Our room’s onsen was great to soak in at the end of each day. Staff were always helpful even though we couldn’t speak Japanese.
There were no windows in the downstairs room except for the door leading to the onsen. There was a shading film on the upstairs room windows so no natural light. As other reviewers have mentioned, it felt a bit like a love hotel but beds were comfortable and we did see other families staying there. No natural light in the hotel made it feel like a love hotel. Maybe change some of the solid doors to the parking spaces with doors that have windows and let some light in unless complete privacy/anonymity is the goal.
Thank you for your valuable feedback! We are delighted that you enjoyed both the Japanese and Western-style breakfast options, and that you made good use of our convenient location near Nagashima Spa Land. It’s wonderful to hear that the private hot spring bath in your room helped you unwind after a long day. We also greatly appreciate your kind words about our staff’s friendliness. On the other hand, we take your comments regarding the lack of windows and natural light very seriously. As you suggested, we will consider how we might introduce more light into the space and make improvements. We also aim to refine the hotel’s atmosphere to ensure it offers maximum comfort for all guests. We look forward to welcoming you back again! We will strive to make your next stay even more enjoyable.
Thank you for your valuable feedback! We are delighted that you enjoyed both the Japanese and Western-style breakfast options, and that you made good use of our convenient location near Nagashima Spa Land. It’s wonderful to hear that the pr… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewLove the place. Staffs are so nice and friendly. Would love to go back to this hotel
Thank you very much for staying at our hotel and for giving us such a high rating. We are delighted to know that you enjoyed your stay with us! We sincerely hope to welcome you back again soon
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewWe like that its spacious and very relaxing. We got the room with Karaoke and the kids loved it. We order Japanese breakfast and its so good. The outside bath tempreture is not that hot as i expected but fair enough. They also gave free meal of my Son's Birthday.
Thank you very much for staying at our hotel and giving us such a high rating. We are delighted to hear that you had a comfortable stay! We are also pleased to know that you enjoyed the hot springs and breakfast. We sincerely hope to welcome you back again.
Thank you very much for staying at our hotel and giving us such a high rating. We are delighted to hear that you had a comfortable stay! We are also pleased to know that you enjoyed the hot springs and breakfast. We sincerely hope to welcom… Show more
Reviewed: 27 March 2025 · Stayed in February 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 February 2025 · Stayed in January 2025
Verified reviewEvery room had its own bathtub onsen! Everything was sanitized. Nice smelling sheets, and great breakfast.
Maybe it was a little far to get to our room with our luggages
Thank you for staying at our hotel. We are happy that you enjoyed our hot springs and breakfast. It must have been tough carrying your luggage to the room due to the distance. Please call our staff if it becomes too difficult. We look forward to seeing you again. Have a wonderful journey!
Thank you for staying at our hotel. We are happy that you enjoyed our hot springs and breakfast. It must have been tough carrying your luggage to the room due to the distance. Please call our staff if it becomes too difficult. We look forwa… Show more
Reviewed: 12 February 2025 · Stayed in November 2024
Verified reviewThe room was amazing and beautiful. Onsen was the main reason why I booked this place. Their in room food service was so delicious and free in room breakfast was just as amazing. Customer service was so nice and courteous. I would highly recommend staying here if you are looking for a private onsen with your family.
There's absolutely nothing outside to do or walk around. Only 1 Family Mart within 3 mins walk. Everything is far and we need to catch a cab to go places which is fine. We were about 10 to 15mins drive to Spaland and outlet.
Thank you for staying at our hotel. We are glad you had a comfortable stay. We are delighted that you enjoyed our hot springs and dining services. We look forward to welcoming you back. Have a great trip!
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 January 2025 · Stayed in December 2024
Verified reviewRooms are large in size
Quite a few - love hotel set up but deliberately omitted in description - very poor food quality - staff spoke very little English - very inconsiderate staff; they visited our room at 11pm to ask about time for cleaning in the following day. We had young kids woken up from early sleep - on-sen temperature below standard. The water temperature was capped at 45/46C. Way below satisfactory level -
Thank you for staying with us. However, we apologize for any inconvenience caused. We should reflect on the visit while your children were sleeping. We will address this with our staff.We will strive to make our hotel even better. We would be delighted to welcome you back in the future.
Thank you for staying with us. However, we apologize for any inconvenience caused. We should reflect on the visit while your children were sleeping. We will address this with our staff.We will strive to make our hotel even better. We would … Show more
Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewHow easy everything was. Check in was smooth, easy and delicious food to order. Lovely staff!!! Very helpful, when we tried to order a taxi and there was none, the manager drove us to the train station 25 mins away!!! So lovely
Nothing! It’s perfect
Thank you for staying with us at our hotel. We sincerely appreciate your high rating and kind words about our staff. We are delighted to hear that you had a comfortable stay. We look forward to welcoming you again.
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewThe facility has modern features and a cool layout. The onsens constant trickle was audible from the beds making for great ambiance.
Nothing, it was perfect.
Thank you for staying with us at our hotel. We sincerely appreciate your kind words and high rating. We are delighted to hear that you had a comfortable stay. We look forward to welcoming you again.