9.2

Reviews of MIMARU Tokyo Kinshicho 4 stars

130-0022 Tokyo-to, Sumida-ku Kotobashi 4-11-5, Japan

  • Samantha

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review

    The staff were amazing, helpful and so friendly. They were always ready to answer any of our questions, assist up on making phone calls in Japanese which helped alot. They were so good with our 2 year old. The location is very close to so many restaurants, station and shops (including convenient stores). Bit further out from main cities like Shibuya etc but even then - didn't take too long to get to.

  • Philip

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Excellent room, brilliant staff.

    Property response:

    Dear Guest, Thank you for taking your time and giving us a perfect rating! We're happy to hear that our staff could help make your stay a pleasant one. Our front desk staff are always available to help our guests with anything they may need. Kind regards, MIMARU Tokyo Kinshicho Front Desk Team

    Dear Guest, Thank you for taking your time and giving us a perfect rating! We're happy to hear that our staff could help make your stay a pleasant one. Our front desk staff are always available to help our guests with anything they may … Show more

    MIMARU Tokyo Kinshicho
    23 August 2025
  • Terry

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
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  • Nira

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Very comfortable and clean. Spacious room. Every thing that you need. The stuff is very attentive and willing to help. Free coffee and tea. Washing machine and dryer for low payment

    Nothing

    Property response:

    Dear Nira Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. All of the staff were glad to hear that you were able to spend a nice time here with us. We hope that you were able to make good use of the transport links and stores next to our hotel! Thank you so much for your compliments about our staff! We look forward to having you stay with us again. We would love to be able to host you here at MIMARU Tokyo Kinshicho or at one of our other hotels in Tokyo, Osaka and Kyoto! Next time you stay with us, consider using our KURO-GO Luggage Delivery service to deliver your luggage to/from MIMARU and the airport so you can enjoy your holiday hands free! Kind regards, MIMARU Tokyo Kinshicho Front Desk Team

    Dear Nira Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2… Show more

    MIMARU Tokyo Kinshicho
    13 August 2025
  • Joshua

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Javier

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    The staff was beyond amazing

    Property response:

    Dear Javier, Greetings from MIMARU Tokyo Kinshicho. Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear that you found our staff to be friendly and helpful. We are also pleased that you enjoyed your stay not only at our hotel but also kinshicho area. We take pride and hard work in delivering great service, and we thrilled that we were able to meet your expectations. Thank you again for your kind words and we look forward to welcoming you and your family to our branch again soon. MIMARU Tokyo Kinshicho, Front Desk Team

    Dear Javier, Greetings from MIMARU Tokyo Kinshicho. Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear that you found our staff to be friendly and helpful. We are also pleased that you enj… Show more

    MIMARU Tokyo Kinshicho
    9 August 2025
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  • Jing

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Yu

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Location is perfect,7 mins walk to Kinshicho station, where is easy to to commute and dining

    N/A

    Property response:

    Dear Yu pei, Greetings from MIMARU Tokyo Kinshicho. Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed the service and facilities that hotel has to offer. We are also happy to hear that you enjoyed kinshicho area. We hope you had a wonderful time in Kinshicho, and we hope to see you again! MIMARU TOKYO KINSHICHO Front desk team.

    Dear Yu pei, Greetings from MIMARU Tokyo Kinshicho. Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed the service and facilities tha… Show more

    MIMARU Tokyo Kinshicho
    8 August 2025
  • Helen

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    It was perfect. Location was good. Train and buses short walking distance. Lawsons and Family Mart round the corner. Staff were friendly and helpful. Full of smiles. We were so tired and were told our room was ready for us before the check in time. Excellent service!! Rooms were clean and loved the bunk beds for 4 pax. The futons were comfy and had a good sleep. We wanted to go to Tsukiji market and a staff even walked us to the bus stop to ensure we are on right path. Fantastic customer service. Will definitely return and recommend them.

    Nothing. Alls good.

    Property response:

    Dear Helen, nz Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living ; dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. All of the staff were glad to hear that you were able to spend a nice time here with us. It's our responsibility to help you any time. We are delighted that you were able to make good use of the transport links and stores next to our hotel! Thank you for your compliments about our staff! We look forward to having you stay with us again. We would love to be able to host you here at MIMARU Tokyo Kinshicho or at one of our other hotels in Tokyo, Osaka and Kyoto! Next time you stay with us, consider using our KURO-GO Luggage Delivery service to deliver your luggage;from MIMARU and the airport so you can enjoy your holiday hands free! Kind regards, MIMARU Tokyo Kinshicho Front Desk Team

    Dear Helen, nz Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 4… Show more

    MIMARU Tokyo Kinshicho
    29 July 2025
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  • Anabel

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    The staff was very helpful and nice. I would consider staying again.

    They start cleaning too early. I'm on vacation, and I want to sleep in, not be woken up at 9 am for trash collection.

    Property response:

    Dear Anabel Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. All of the staff were glad to hear that you were able to spend a nice time here with us. We hope that you were able to make good use of the transport links and stores next to our hotel! We totally understand your feedback about the cleaning time. While our cleaning staff clean rooms from 9 AM to 12:30 PM, we allow guests to request times for cleaning (for example, every day at 12 PM). We apologise for not making this clearer to you! Please feel free to let us know if you have a desired cleaning time the next time you stay with us! We look forward to having you stay with us again. We would love to be able to host you here at MIMARU Tokyo Kinshicho or at one of our other hotels in Tokyo, Osaka and Kyoto! Next time you stay with us, consider using our KURO-GO Luggage Delivery service to deliver your luggage to/from MIMARU and the airport so you can enjoy your holiday hands free! Kind regards, MIMARU Tokyo Kinshicho Front Desk Team

    Dear Anabel Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 … Show more

    MIMARU Tokyo Kinshicho
    26 July 2025
  • Anonymous

    Reviewed: 23 July 2025 · Stayed in June 2025

    Verified review
  • Kimberly

    Reviewed: 20 July 2025 · Stayed in May 2025

    Verified review
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  • Glen

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    the rooms layout was just prefect and beds are comfortable. clean and spaces also.

    parking is a bit of a challenge.

    Property response:

    Dear Glen G., id, Greetings from MIMARU Tokyo Kinshicho, Thank you so much for staying at our hotel, and for your review. We are pleased to hear that our staff contributed to making your stay an enjoyable one. Our front desk team is always available to assist guests with any needs they may have. We hope you had a wonderful time in Tokyo, and we hope to see you again the next time you are in Japan, either here or at one of our other locations throughout Tokyo, Osaka and Kyoto. MIMARU Tokyo Kinshicho, Front desk Team

    Dear Glen G., id, Greetings from MIMARU Tokyo Kinshicho, Thank you so much for staying at our hotel, and for your review. We are pleased to hear that our staff contributed to making your stay an enjoyable one. Our front desk team is alw… Show more

    MIMARU Tokyo Kinshicho
    14 July 2025
  • Maria

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    The place was a good size for a family of 4. It is very clean, beds were comfortable, and amenities were provided for free if you asked for it like an iron with iron board. The location is safe even if it is centrally located, it is just about 17 minutes walk to Sky Tree Tower. The staff are very nice and accommodating. Most of them speaks English.

    None

    Property response:

    Dear Maria Imelda Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. All of the staff were glad to hear that you were able to spend a nice time here with us. We are delighted that you were able to make good use of the transport links and stores next to our hotel! Thank you for your compliments about our staff! We look forward to having you stay with us again. We would love to be able to host you here at MIMARU Tokyo Kinshicho or at one of our other hotels in Tokyo, Osaka and Kyoto! Next time you stay with us, consider using our KURO-GO Luggage Delivery service to deliver your luggage to/from MIMARU and the airport so you can enjoy your holiday hands free! Kind regards, MIMARU Tokyo Kinshicho Front Desk Team

    Dear Maria Imelda Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, abo… Show more

    MIMARU Tokyo Kinshicho
    13 July 2025
  • Myrna

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review
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  • Renee

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Friendly staff, handy location, great places to eat nearby

    Property response:

    Dear Renee Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. All of the staff were glad to hear that you were able to spend a nice time here with us. We are delighted that you were able to make good use of the transport links and stores next to our hotel! Thank you for your compliments about our staff! We look forward to having you stay with us again. We would love to be able to host you here at MIMARU Tokyo Kinshicho or at one of our other hotels in Tokyo, Osaka and Kyoto! Next time you stay with us, consider using our KURO-GO Luggage Delivery service to deliver your luggage to/from MIMARU and the airport so you can enjoy your holiday hands free! Kind regards, MIMARU Tokyo Kinshicho Front Desk Team

    Dear Renee Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m… Show more

    MIMARU Tokyo Kinshicho
    11 July 2025
  • Domingo

    Reviewed: 8 July 2025 · Stayed in June 2025

    Verified review
  • Matilda

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    The place was very clean and staff were friendly.

    Property response:

    Dear guest, Thank you for choosing MIMARU Tokyo Kinshicho fror this trip and for sharing your review. We are glad that you enjoy our room. The staffs really like helping guests and talking with guests. If you have a chance to come to Tokyo again, we hope we can see you. Thank you very much. MIMARU Tokyo Kinshicho Front desk team MANA

    Dear guest, Thank you for choosing MIMARU Tokyo Kinshicho fror this trip and for sharing your review. We are glad that you enjoy our room. The staffs really like helping guests and talking with guests. If you have a chance to come to Tok… Show more

    MIMARU Tokyo Kinshicho
    8 July 2025
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  • Parulekar

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review

    Lovely staff , very helpful and warm

    Property response:

    Dear Parulekar, Thank you so much for your wonderful review! We're thrilled to hear that you found our staff "lovely, very helpful, and warm" during your stay at MIMARU Tokyo Kinshicho. Providing exceptional service and creating a welcoming atmosphere are our top priorities, and your kind words are a true testament to our team's dedication. We hope to have the pleasure of welcoming you back again soon! Sincerely, MIMARU Tokyo Kinshicho Front desk team

    Dear Parulekar, Thank you so much for your wonderful review! We're thrilled to hear that you found our staff "lovely, very helpful, and warm" during your stay at MIMARU Tokyo Kinshicho. Providing exceptional service and crea… Show more

    MIMARU Tokyo Kinshicho
    7 July 2025
  • Alex

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review

    Great room for larger families (4-6), location is not the best but a bus stop 30 seconds away and train stop 5 minutes away means getting around Tokyo is very easy. Great value for money at this Mimaru.

    Like most places in Japan, the beds and pillows are very hard.

    Property response:

    Dear Alex Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. All of the staff were glad to hear that you were able to spend a nice time here with us. We are glad that you were able to make good use of the transport links next to our hotel! Thank you for your comments regarding the hardness of the beds. Next time you stay with us or another MIMARU, please let us know and we will do our best to provide you with additional padding for the beds so that you can have a more comfortable sleep and a better stay overall! We look forward to having you stay with us again. We would love to be able to host you here at MIMARU Tokyo Kinshicho or at one of our other hotels in Tokyo, Osaka and Kyoto! Next time you stay with us, consider using our KURO-GO Luggage Delivery service to deliver your luggage to/from MIMARU and the airport so you can enjoy your holiday hands free! Kind regards, MIMARU Tokyo Kinshicho Front Desk Team

    Dear Alex Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2… Show more

    MIMARU Tokyo Kinshicho
    6 July 2025
  • Kristi

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    The mimaru Tokyo was amazing. It was perfect for my family of 6. Very close to shops and train stations. My family will be back to stay again

    I loved everything

    Property response:

    Dear kristi, Thank you so much for your fantastic review! We're absolutely thrilled to hear that MIMARU Tokyo Kinshicho was amazing and perfect for your family of 6. It's wonderful to know that you found our location conveniently close to shops and train stations, and that you appreciated the spaciousness of your room. We strive to provide a comfortable and convenient experience for large families, and your feedback truly affirms our efforts. We're so glad you "loved everything" about your stay, and we can't wait to welcome your family back again on your next visit to Tokyo! Warm regards, MIMARU Tokyo Kinshicho Front desk team

    Dear kristi, Thank you so much for your fantastic review! We're absolutely thrilled to hear that MIMARU Tokyo Kinshicho was amazing and perfect for your family of 6. It's wonderful to know that you found our location conveniently … Show more

    MIMARU Tokyo Kinshicho
    1 July 2025
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  • Nadene

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review
  • Visvanathan

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review
  • King

    Reviewed: 26 June 2025 · Stayed in May 2025

    Verified review

    We had a great stay at MIMARU Tokyo Kinshicho. The front desk staff were super friendly and helpful, making check-in and any questions a breeze. The room was very comfortable — the bed was a little firm for my taste, but still fine. Loved that the apartment was fully stocked with everything we’d need to cook, though we didn’t use the kitchen this time. Not much of a view, but the beautiful shade and excellent blackout curtains made up for it. Very clean, quiet, and a nice home base in Tokyo.

    Property response:

    Dear King Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2 or bigger, and have a living / dining space and a kitchen. The bathroom and toilet are separated so you can spend a relaxing time. At MIMARU you can relax as if you were at home. All of the staff were glad to hear that you were able to spend a nice time here with us. We hope that you were able to make good use of the transport links next to our hotel! Thank you so much for your compliments about our service! We have passed on your compliments to all of our staff! We look forward to having you stay with us again. We would love to be able to host you here at MIMARU Tokyo Kinshicho or at one of our other hotels in Tokyo, Osaka and Kyoto! Next time you stay with us, consider using our KURO-GO Luggage Delivery service to deliver your luggage to/from MIMARU and the airport so you can enjoy your holiday hands free! Kind regards, MIMARU Tokyo Kinshicho Front Desk Team

    Dear King Thank you for choosing MIMARU TOKYO KINSHICHO. We would like to sincerely thank you for taking the time to share your impression of your stay. As you have been able to experience, the rooms of the hotel are spacious, about 40 m2… Show more

    MIMARU Tokyo Kinshicho
    27 June 2025
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  • Joseph

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review
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