Reviews of MIMARU SUITES Tokyo Asakusa 4 stars
111-0033 Tokyo-to, 1-10-13 Hanakawado Taito-Ku, Japan
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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe location was the best part, as well as the option of having two separate rooms. The staff were amazing and let me check in early as the room was ready. This was an amazing gesture to come into a cool room after walking around on a hot day.
The price point compared to other options was a bit high so my expectations were much higher. Overall good but the price didn't meet the standard I was expecting for the price.
Dear Roksana, Thank you very much for staying with us and for taking the time to share your review. As you may have experienced, the high humidity during the Japanese summer, particularly during the daytime, can make it somewhat uncomfortable. While we cannot guarantee early check-in on every occasion, we are happy to accommodate it when your room is ready ahead of time. We sincerely regret that certain aspects of your stay did not meet your expectations, especially considering the rising accommodation prices across the country due to the increasing inbound travel demand. We truly appreciate your choosing our property despite these circumstances. All of our staff strive to provide courteous and attentive service, and we will continue to work on enhancing our service quality to ensure a more satisfying experience for our guests. We genuinely hope to have the opportunity to welcome you again in the future. Best Regards, MIMARU SUITES Tokyo Asakusa Front Desk Team
Dear Roksana, Thank you very much for staying with us and for taking the time to share your review. As you may have experienced, the high humidity during the Japanese summer, particularly during the daytime, can make it somewhat uncomfort… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewGreat apartment for family (grown up kids), easy access to metro, lovely staff, short walk to Senso-just temple
N/a
Dear Lorraine, Thank you very much for staying with us and for taking the time to share your review. We are truly delighted to receive such a positive evaluation, and all of our staff deeply appreciate your kind words. We sincerely hope to have the pleasure of welcoming you again in the future. Best Regards, MIMARU SUITES Tokyo Asakusa Front Desk Team
Dear Lorraine, Thank you very much for staying with us and for taking the time to share your review. We are truly delighted to receive such a positive evaluation, and all of our staff deeply appreciate your kind words. We sincerely hope to… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewgreat location is very near to the subway . big room with washing mechine and dryer
Dear NadiO il, Thank you for your kind feedback! We're glad to hear you enjoyed the convenient location and the spacious room.If you have any questions or need assistance during your stay, please don’t hesitate to contact the front desk.We hope you continue to have a pleasant stay with us!MIMARU SUITES Tokyo Asakusa Front Desk Team
Dear NadiO il, Thank you for your kind feedback! We're glad to hear you enjoyed the convenient location and the spacious room.If you have any questions or need assistance during your stay, please don’t hesitate to contact the front desk… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewOur stay at Mimaru Suites in August was fabulous. We are a family of 4; 2 adults and a 16 and 18 year old, staying in a 2 bedroom suite for 7 nights. It was great coming back at the end of the day to a spacious apartment, with a wonderful view and to sit in the living room and and enjoy time as a family before we headed off out again. I spent a long tome choosing between different accommodation and location and was absolutely delighted we opted for Mimaru Suites in Asakusa. The location was excellent near to the Sensoji Temple, shops, restaurants and the metro. It was quiet location we walked to Ueno and visited Shinjuku, Shibuya, Team Lab Planets, Tokyo Tower and Akihabara - all of which were a 30 or 50 minute metro ride. Really easy to get around. We did get a cab to the Airport and to Disney Sea which the lovely Mimaru staff organised for us. All the staff were excellent, happy to help or just happy to wave you through as we came in and out. There were all so kind and thoughtful, they even gave us a beautiful anniversary gift which we will treasure. I am so sorry I can't remember all your names, a huge thank you to all of you, especially Wendy, Nao and Yuyu (and for the cute origami). We will certainly be back on day!
Nothing
Dear Mark, Thank you very much for staying with us and for taking the time to share your feedback. We are truly delighted to receive such a positive review, and all of our staff deeply appreciate your kind words. We look forward to welcoming you again in the future. Best Regards, MIMARU SUTES Tokyo Asakusa Hibiki
Dear Mark, Thank you very much for staying with us and for taking the time to share your feedback. We are truly delighted to receive such a positive review, and all of our staff deeply appreciate your kind words. We look forward to welcomin… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewRoom was spacious, compared to the average Tokyo hotel rooms. We were travelling with a 1yo and they also provided diaper bin. There are also facilities like washing machine, big fridge and microwave in the suite, handy as well. Staff was really kind at the front desk.
Not sure if it's our specific room or the whole building, the room we got was SUPER moist and has a constant strong mold smell. The humidity is probably off the chart in the room that everything feels wet - toilet paper, towels, bed sheet - making it uncomfortable to sleep at night. We stayed for 2 nights only so didn't bother to change rooms after the first night. The cleanliness is also questionable in general. I tried to open the window to get the moist out, but the window frame was super sticky. On the dining table there were edges with green and black mold spots. Definitely not something you'd expect for the amount of money you pay for. Under the bed there are also slippers from previous guests. It feels like the cleaning is only for replacing the towels and bedsheets, not really cleaning the room. In combination with the overall moist, it just felt gross. They kindly provided the baby crib, but the crib is more like a bassinet. It's not the standard 60x120 baby bed and it's a basket on a stand. So any baby that are old enough to roll or sit has the danger of falling out. Eventually our 1yo slept inbetween two single beds.
Dear Ruling, nl, Thank you very much for taking the time to share your experience with us. We’re pleased to hear that you found the room spacious and well-equipped for your family, and that our front desk team left a positive impression. We're also glad the in-room amenities such as the washing machine, fridge, and microwave added convenience to your stay, and that the diaper bin and baby crib were useful during your travels with your 1-year-old. However, we are truly sorry to learn about the issues you encountered with humidity, cleanliness, and the condition of the room. This is certainly not the standard we aim to provide. Your comments regarding the mold smell, dampness, and cleanliness — including the state of the window, dining table, and under the bed — are deeply concerning. We are taking your feedback seriously and have already shared it with our housekeeping and maintenance teams for immediate review and corrective action. Additionally, we appreciate your comments about the crib provided. Safety is extremely important to us, and we will reassess the suitability of the current crib options to ensure they meet the needs of older infants. We regret that we didn’t have the opportunity to make things right during your stay, and we understand how this impacted your overall comfort. Should you consider staying with us again, we would welcome the chance to provide you with a much-improved experience. Front Desk Team
Dear Ruling, nl, Thank you very much for taking the time to share your experience with us. We’re pleased to hear that you found the room spacious and well-equipped for your family, and that our front desk team left a positive impression. W… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat location, close to many cool streets, subway
Little expensive for what you get. This is simply apartment style hotel. No restaurants or amenities. Needs Netflix access, very limited tv.
Dear Richard, Thank you very much for choosing to stay with us at MIMARU SUITES Tokyo Asakusa. We truly appreciate you taking the time to be with us during your visit. Our hotel is conveniently located in the heart of the city, offering easy access to many popular attractions and sightseeing spots. We hope you were able to take full advantage of this during your stay. We sincerely apologize for any inconvenience you may have experienced. Please allow us to clarify a few points regarding our services and amenities: We do provide amenities, which are confirmed with guests upon arrival. If you arrive late, you are welcome to request them from our night staff or the front desk the following day. As an apartment-style hotel, we do not serve meals. However, each room is equipped with a kitchen and basic utensils for your convenience. You are also welcome to order food deliveries to enjoy in your room.We offer free rentals of toasters and rice cookers upon request. While our standard TV channels are limited, we provide Apple TV as a rental item. If you have a Netflix account, you can enjoy your usual shows and movies during your stay. Please rest assured that we are continuously working to enhance our facilities and services to provide a more comfortable and enjoyable experience for all our guests. Once again, thank you for staying with us. We would be honored to welcome you back in the future and offer you an even better stay. Warm regards, Front Desk Team MIMARU SUITES Tokyo Asakusa
Dear Richard, Thank you very much for choosing to stay with us at MIMARU SUITES Tokyo Asakusa. We truly appreciate you taking the time to be with us during your visit. Our hotel is conveniently located in the heart of the city, offering ea… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat experience all around
Dear Alexandra, Thank you very much for staying with us and for taking the time to share your feedback. We are truly delighted to receive such a positive review, and all of our staff are sincerely grateful for your kind words. We look forward to the opportunity of welcoming you back in the future. Best Regards, MIMARU SUITES TOKYO ASAKUSA Front Desk Team
Dear Alexandra, Thank you very much for staying with us and for taking the time to share your feedback. We are truly delighted to receive such a positive review, and all of our staff are sincerely grateful for your kind words. We look forwa… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewLocation, room to accommodate family, washer/dryer.
N/a
Dear Timothy, Thank you so much for your heartfelt comments. Our room is equipped with a laundry machine, which makes it very convenient for long-term stays. Also, we are located close to the station, making it easy to return after a day of exploring. It was truly our pleasure to host you, and we sincerely hope to welcome you again in the near future. Warm regards, MIMARU SUITES Tokyo Asakusa Front Desk Team
Dear Timothy, Thank you so much for your heartfelt comments. Our room is equipped with a laundry machine, which makes it very convenient for long-term stays. Also, we are located close to the station, making it easy to return after a day … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewExcellent service and provided alternative room immediately. Very polite staff and very very helpful. Location if perfect
None
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewFriendly and courteous staff Spacious room and good configuration Reception’s suggestion for dining options was fantastic
Not much
Dear Minsung, kr, Thank you so much for your kind words! We’re delighted to hear that you enjoyed our spacious rooms and found our staff to be friendly and attentive. It’s also great to know that the meal suggestions at reception were helpful — we’re always happy to share our local favorites! We truly appreciate your feedback and look forward to welcoming you back again in the future. Warm regards, MIMARU SUITES Tokyo Asakusa Front Desk Team
Dear Minsung, kr, Thank you so much for your kind words! We’re delighted to hear that you enjoyed our spacious rooms and found our staff to be friendly and attentive. It’s also great to know that the meal suggestions at reception were helpf… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe location is very close to Asakusa station and tourist sites like Sensoji shrine and Nakamise dori. Behind the hotel there is a konbini. The room is very large compared to other hotels in Tokyo. And we love to stay here because they offer two-bedroom suite which is ideal for a family. Looking out the window and we can see the Tokyo Skytree (quite big, since it is nearby) and the Sumida River. There is a pantry with electric stove and cooking utensils, and they also provide a washer/dryer machine in the room, very useful when you are with small kids The staff is very helpful, they even helped us in calling some restaurants to make reservation and also to book a taxi to the airport. Mimaru Suites will be our first choice the next time our family travels to Tokyo.
Nada.
Dear Salwa, id, Thank you for choosing MIMARU SUITES Tokyo Asakusa and sharing your lovely experience—your family’s comfort truly delights us. We’re glad our prime location near Asakusa Station, Senso‑ji, Nakamise‑dōri, and a konbini added convenience to your stay. It’s wonderful to hear that our spacious two-bedroom suites, full kitchen, and in-room washer/dryer were useful, especially with small children.We’re thrilled you enjoyed the stunning views of Tokyo Skytree and the Sumida River, and it was our pleasure to assist with restaurant bookings and airport taxi arrangements. Knowing we contributed to a stress-free stay means the world to us. We’re honored to be your first choice for your next family trip to Tokyo. Should you have any special requests or need local tips, please feel free to contact us anytime. We look forward to welcoming you back and helping create more memorable moments together. Warm regards, MIMARU SUITES Tokyo Asakusa Front Desk Team
Dear Salwa, id, Thank you for choosing MIMARU SUITES Tokyo Asakusa and sharing your lovely experience—your family’s comfort truly delights us. We’re glad our prime location near Asakusa Station, Senso‑ji, Nakamise‑dōri, and a konbini added … Show more
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewLoved our first time at Mimaru properties. Family friendly with kitchenette and laundry in room! Loved the location, close to transit and restaurants! And walkable to Sensoji!
Dear Daphne, Thank you very much for your recent stay and for taking the time to share your review. We are truly delighted to have received high marks in several areas, and the entire team is grateful for your kind feedback. We look forward to the opportunity to welcome you back to our facility in the future. Best Regards, MIMARU SUITES Tokyo Asakusa Front Desk Team
Dear Daphne, Thank you very much for your recent stay and for taking the time to share your review. We are truly delighted to have received high marks in several areas, and the entire team is grateful for your kind feedback. We look forw… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewExcellent location, fantastic staff, and spacious rooms.
Dear Jamie, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our excellent location, found our staff fantastic, and appreciated the spaciousness of your room. It was a pleasure having you with us, and we hope to welcome you back again soon for another great stay!
Dear Jamie, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our excellent location, found our staff fantastic, and appreciated the spaciousness of your room. It was a pleasure having you with us, an… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewOur unit was clean and bright. The building looks nice from outside as well, which matters to us somehow. The superb view of tokyo skytree from our living area was amazing. Big tv in the living room (which we never used, but still ..), enough space for our family of 4. One toilet and two bathrooms. That was a big help! The beautiful senso ji shrine temple was a short and lovely walk away. Asakusa station is next door. Staff was super helpful and kept our luggage overnight for a fee. Family mart is 20second walk and has everything you need for a quick meal.
A small feedback -- pl have the housekeeping staff do the dishes daily! It was a bummer to come back to a sink full of dishes at 10pm.. that's all, but that won't stop us from recommending Mimaru suites to our friends and family visiting tokyo!
Dear Sudhi, Thank you very much for staying at MIMARU Suite and for taking the time to share such a warm and thoughtful review. We are truly delighted to hear that you were satisfied with the brightness and cleanliness of the room, the view of Tokyo Skytree, and the location and facilities. It brings us great joy to know that your family had a comfortable and pleasant stay. We also sincerely appreciate your kind words about our staff and the convenience of the surrounding area. Regarding dishwashing, our housekeeping team provides this service as part of a full cleaning for guests staying 10 nights or more. For shorter stays, dishwashing is available upon request for an additional fee. Should you stay with us again, please don’t hesitate to let us know in advance — we’ll be happy to assist you. All of us at the front desk are sincerely looking forward to welcoming you again. MIMARU SUITES TOKYO ASAKUSA Front Desk Team
Dear Sudhi, Thank you very much for staying at MIMARU Suite and for taking the time to share such a warm and thoughtful review. We are truly delighted to hear that you were satisfied with the brightness and cleanliness of the room, the vi… Show more
Reviewed: 21 May 2025 · Stayed in March 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewVery quiet, super clean, really comfortable beds, well stocked kitchen, very sweet and helpful staff - also loved the location
Dear Wilmink, Thank you for staying in MIMARU SUITES Tokyo Asakusa. We would like to sincerely thank you for taking the time to share your impression of your stay! We are all happy to receive such a valuable comment on our service. We look forward to welcoming you again in the future. Best regards, MIMARU SUITES TOKYO ASAKUSA Front desk team
Dear Wilmink, Thank you for staying in MIMARU SUITES Tokyo Asakusa. We would like to sincerely thank you for taking the time to share your impression of your stay! We are all happy to receive such a valuable comment on our service. We… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewLocation, two showers was a plus, staff helpful and friendly.
Rooms got stuffy. Only one toilet for 4 people.
Dear Randy,us, Thank you for choosing MIMARU SUITES Tokyo Asakusa for your stay. We are truly grateful for your kind words and feedback. We are committed to enhancing our services to ensure greater satisfaction for all our guests. Best regards, MIMARU SUITES TOKYO ASAKUSA Front desk team
Dear Randy,us, Thank you for choosing MIMARU SUITES Tokyo Asakusa for your stay. We are truly grateful for your kind words and feedback. We are committed to enhancing our services to ensure greater satisfaction for all our guests. Best… Show more