While close to some Metro stations and combini stores, it is a bit further away from main Ginza area and Tokyo station than we expected. Also not many interesting restaurants and shops in the surrounding area.

Usual Mimaru standards. Friendly staff, clean room.

Stayed in July 2025

Can't think of anyhting!

We stayed in the Pokemon room mainly for our children, but personally I also loved it. Even the plates were the colours of pokeballs! Needless to say, the kids loved it and the giant Snorlax. It's very well located, very close to Ginza and Tokyo station.

Stayed in July 2025

Every 2nd day change of schedule for cleaning...which led to an item on the bed and so the beds were not done

Great location and staff were very helpful - keep up the good work!

Stayed in July 2025

Spacious for our family. Near to the supermarket and restaurants that we love.

Stayed in June 2025

No complaints at all!

We stayed in the Pokemon Room and it was a dream come true for our kids. This by far was the most comfortable hotel we stayed at in Tokyo. Having the convenience of a local grocery store across the street and surrounded by konbini's made it so easy for our family to "grab and go" everything we needed. Overall location was so accessible, room was spacious, service and staff also fantastic. Would definitely recommend and come back here for future visits!

Stayed in May 2025

Rooms are on a cleaning schedule, so you do not get rooms made up daily. But this was a minor inconvenience.

The location was fantastic. It was in a quieter part of Ginza so you didn’t feel stressed by crowds all day. Across the street is a produce grocer, so we had fresh fruit daily.

Stayed in May 2025

One small downside was that we weren’t allowed to check in before 3:00 PM, even though our room was already ready — that was a bit disappointing after a long journey. Also, the price is quite high (over $400 per night), although perhaps that’s standard for Tokyo.

We had a great stay at this hotel. The room was very clean, well-organized, and surprisingly quiet, which made for a very relaxing experience. The staff were friendly, helpful, and always available when we needed anything.

Stayed in May 2025

We got the Pokemon room and our 8-year old loved it. The room was very spacious, much larger than other rooms in Tokyo. There was a small kitchenette and bunk beds for the kids.

Stayed in April 2025

Nothing

Good place to stay with family and kids, clean,accessible to all places, supportive staff

Stayed in April 2025

Hard beds and small pillows. Two twins rather than a king size bed.

Staff were all super welcoming and helpful!!!

Stayed in April 2025

Would consider staying somewhere closer to the heart of Ginza's shops/restaurants next time.

We were really happy with our 9 day stay at Mimaru Ginza East. The staff was always so kind and helpful. It was super clean and welcoming. The walk to the main shopping area in Ginza is about 12 mins so if you have smaller kids, be prepared for that. The room was bright and clean with very comfy beds. Kitchen was nicely stocked. Review the cleaning services schedule on their website. Closest station is about an 8 minute walk. Once we checked out on our last day, we were able to leave our bags at reception for a few hours for free until our airport van picked us up which was really helpful. Really pleased with our stay, a perfect apartment-style hotel.

Stayed in March 2025

This hotel was perfect for our family of four. The bonk bed room was wonderful with plenty of room for us and our luggage. We sat at the table often to catch up for the day or eat snacks. Staff were always nice and helpful! The location was nice and quiet but with plenty of options for dinner and close proximity to a 711. Also close to the train stations and 10 min walk from Tokyo station. Would stay here again!

Stayed in March 2025

The hotel staff are friendly and helpful. Location is pretty convenient. Will come back again.

Stayed in March 2025

Amenities were bare

Location was convenient

Stayed in March 2025

The rooms opened to an open corridor. Cold during winter when you need to access the other parts of the property

Location was good. A great fruit and veg shop just across the road and easy access to kombinis and restaurants. Maybe 15 minutes to the closest subway. Good for walking access to Ginza shopping and Tokyo Station is about 20 mins walk. Friendly and helpful staff. It was cool to have a wall of recommendations for nearby cafes and restaurants. Very handy. Mimaru is clean, spacious and with a kitchenette, it is an excellent choice for families. Mimaru properties will always be our first choice if available in the location we need,

Stayed in February 2025

Great location and a perfect size for a family needing a little bit of room.

Stayed in March 2025

We were satisfied entirely!

A wonderful fully equipped apartment for families. We travelled with a 1 year old. It was literally perfect! Fabulous helpful staff.

Stayed in March 2025

Nothing that I can think of.

Great location: The staff went above and beyond anything I could have imagined from check in all the way past check out.

Stayed in March 2025

However not too walkable. Tokyo station is a 10-15min walk, so we ended up taking the taxi at times.

Spacious rooms, with a kitchenette. Great for families. Close to the fish market, and Tokyo station. Staff was very helpful.

Stayed in February 2025

Pillow is small and flat.

This hotel is close to multiple subway lines, lots of convenient store around, and it is walkable to the busy ginza strip. Clean towels were provided daily, and the laundry room makes it very convenient for families. Beds are also super comfortable, but pillows can be better.

Stayed in February 2025

Staff, size, cleanness

Stayed in January 2025

The staff was amazing!!! The room was well designed and clean and the location was excellent.

Stayed in January 2025

-

The size of the room is good.

Stayed in January 2025

good staff

good location

Stayed in January 2025