Reviews of MIMARU Tokyo Nihombashi Suitengumae 4 stars
103-0015 Tokyo-to, chuo-ku Nihombashi Hakozakicho 17-6, Japan

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Reviewed: 6 September 2025 · Stayed in July 2025
Verified reviewVery close to the Tokyo City Air Terminal with easy access to both airports. Very friendly and helpful staff.
Not as many food options as we hoped. Room starting to show age (wear and tear, wall damage...).
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery friendly, good firm bed, clean, TOP location.
Dear Jan, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the comfort of the bed, the cleanliness, and our central location. We are indeed located in a convenient place on the Hanzomon Line (3 minutes walk away from hotel) which connect to a lot of places such as Shibuya, Omotesando, and SkyTree. It was a pleasure having you with us, and we look forward to welcoming you back on your next visit. Best Regards, Mimaru Tokyo Nihombashi Suitengumae Front Desk
Dear Jan, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the comfort of the bed, the cleanliness, and our central location. We are indeed located in a convenient place on the Hanzomon Line (3 minutes walk… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewThe location was excellent, close to a metro station. Tokyo central station is only 5 minutes away, and it's easy to go to airport. The neighborhood is quiet yet has many convenience stores and restaurants.. 7 eleven store was near the hotel. The room is clean, tidy and beds very comfy. Staff are nice and very kind. I would love to come again. Thanks for the postcard at the end!!!
Dear Maja, Greetings from Mimaru Tokyo Nihombashi Suitengumae! Thank you for providing us with such a valuable review and great feedback! We are truly happy that the location was suitable for you. As you kindly mentioned, it is conveniently located near convenience stores, the T-CAT, and the Hanzomon Line metro station. We are also delighted that you appreciated the cleanliness of the room and the comfort of the beds. It was our pleasure to prepare a postcard for you as a keepsake to remember your stay with us. We hope to see you again in the future! Kind regards, Front Desk Team Mimaru Tokyo Nihombashi Suitengumae
Dear Maja, Greetings from Mimaru Tokyo Nihombashi Suitengumae! Thank you for providing us with such a valuable review and great feedback! We are truly happy that the location was suitable for you. As you kindly mentioned, it is convenient… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewQuiet area, friendly staff and very near to Metro station plus a good Indian restaurant is a 1 minute walk away
Dear Abdullah, Thank you for your kind review! We're glad you enjoyed the quiet atmosphere, our friendly staff, and the convenient location near the Metro station. It's great to hear you also discovered the nearby good restaurant and got to enjoy them! We hope to welcome you back again soon. Best Regards, Mimaru Tokyo Nihombashi Suitengumae Front Desk Michelle
Dear Abdullah, Thank you for your kind review! We're glad you enjoyed the quiet atmosphere, our friendly staff, and the convenient location near the Metro station. It's great to hear you also discovered the nearby good restaurant… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe staff were so wonderful… they even gave us postcard with a hand-written personal message… the location is excellent, right to a metro station. tokyo central station is only 10 minutes away. the neighborhood is quiet yet has many convenience stores and restaurants.. The room is clean, tidy and very spacious… We are a family of 4 and felt comfortable in the room…
The dryer does not dry very well the clothes…
Dear Gracia, Thank you so much for your kind words! We're truly delighted to hear that you and your family enjoyed your stay with us, and that our staff, location, and room met your expectations. It's wonderful to know the personal postcard and convenient surroundings added to your experience. Regarding the dryer – thank you for your feedback. Please kindly note that there is a limit line outside the dryer, and for the best drying performance, we recommend not exceeding this line. If the dryer is overloaded, it may not dry clothes properly. We're always happy to assist with laundry tips or offer additional help during your stay. We hope to welcome you and your family back again soon! Warm regards, Mimaru Tokyo Nihombashi Suitengumae Front Desk
Dear Gracia, Thank you so much for your kind words! We're truly delighted to hear that you and your family enjoyed your stay with us, and that our staff, location, and room met your expectations. It's wonderful to know the person… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewEverything
No
Dear Chan, Greetings from Mimaru Tokyo Nihombashi Suitengumae! Thank you for staying with us and thank you for leaving us a great review! The entire front desk team hopes that you a great time staying with us in Tokyo. Also, we are looking forward to seeing you again in the future! Kind regards, Mimaru Tokyo Nihombashi Suitengumae Front Desk Team
Dear Chan, Greetings from Mimaru Tokyo Nihombashi Suitengumae! Thank you for staying with us and thank you for leaving us a great review! The entire front desk team hopes that you a great time staying with us in Tokyo. Also, we are looki… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewClean , very friendly staff . Great for family of 4
Nothing
Dear Janet, Thank you for your feedback! We are delighted to hear that you enjoyed your stay with us and found the room to be comfortable. We are very happy to hear that our team were able to support you during the stay too. Hoping to welcome you again soon. Warm regards, Front Desk Team MIMARU Tokyo Nihombashi Suitengumae
Dear Janet, Thank you for your feedback! We are delighted to hear that you enjoyed your stay with us and found the room to be comfortable. We are very happy to hear that our team were able to support you during the stay too. Hoping to… Show more
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewKitchen amenities. Location. Friendly and helpful staff.
Dear Allyson, Thank you so much for your kind words! We're thrilled to hear that you felt our hotel was a home away from home. It's great to know you appreciated the kitchen amenities, convenient location, and especially our friendly and helpful staff. Providing a comfortable and welcoming experience is what we strive for, and your feedback truly means a lot. We hope to welcome you back again soon! Best Regards, Mimaru Tokyo Suitengumae Front Desk Michelle
Dear Allyson, Thank you so much for your kind words! We're thrilled to hear that you felt our hotel was a home away from home. It's great to know you appreciated the kitchen amenities, convenient location, and especially our frie… Show more
Reviewed: 4 June 2025 · Stayed in April 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewIt was quiet and close to the train.
It was very basic. Even though it was close to a train it was very far from the main areas.
Dear Lluvia、 Thank you very much for your feedback. Our branch offers the charm of being located away from the crowded areas that many travelers can find overwhelming. It’s a quiet and safe neighborhood, which many of our guests appreciate for a more relaxing stay. At the same time, the nearby station on the Hanzomon Line provides direct and convenient access to many popular and central destinations, making it easy to get around the city. We hope we will be able to show off more of our charms in your next visit. Best Regards, Mimaru Tokyo Nihombashi Suitengumae Front Desk
Dear Lluvia、 Thank you very much for your feedback. Our branch offers the charm of being located away from the crowded areas that many travelers can find overwhelming. It’s a quiet and safe neighborhood, which many of our guests appreciat… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewThere was enough room for everyone, tall, adult children still fit in the bunk beds. Showers were good. Good wifi. Super close to the subway stop. They were able to store our luggage after checkout. Staff was nice and spoke English. Coffee and tea offered in the lobby to make in your room.
Beds were super firm. Dryers in the laundry room didn't dry - too much humidity caused by blocked air ducts. I had to run to the laundry down the street to dry in time for checkout, even though I gave myself over 2 hours for laundry.
Dear Gina, Thank you for your detailed and thoughtful feedback. We're delighted to hear that you found the room spacious and that you enjoyed your stay with us. We're especially glad you were able to make the most of your time here by storing your luggage with us and enjoying a hands-free final day. We also appreciate your comments regarding the firmness of the bed—your input is valuable as we continue to improve our guests' comfort. We apologize for any inconvenience caused by the laundry room. The machine is designed to be gentle on clothing, which may result in slightly longer drying times. For guests with limited time, we also offer a convenient wash-and-fold service, which can help make the stay more comfortable and efficient. Front Desk Team MIMARU Tokyo Nihombashi Suitengumae
Dear Gina, Thank you for your detailed and thoughtful feedback. We're delighted to hear that you found the room spacious and that you enjoyed your stay with us. We're especially glad you were able to make the most of your time her… Show more
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewThis Mimaru property, located very close to 2 x metro stations, was the perfect family room for our 5 nights in Tokyo. The staff were exceptionally kind and helpful, gifting our children a present on arrival and helping my husband with some purchases he made during our stay. The room was ideal for our family of four, with enough space that we were able to have dinner one night and all our breakfasts in the room. It also located within walking distance from several konbini and many, many great restaurants. I would definitely stay here again.
Dear guest, Thank you very much for your kind and detailed feedback. We are truly delighted to hear that you and your family enjoyed your stay at our hotel. It’s wonderful to know that our location, just a short walk from multiple metro stations, as well as the nearby convenience stores and restaurants, contributed to a pleasant and convenient stay. We are especially glad that the room provided enough space for your family to relax and enjoy meals together, and that our staff could make a positive impression by assisting your husband and welcoming your children with a small gift — it’s always our pleasure to create memorable experiences for our guests. Your kind words mean a great deal to us, and we would be honored to welcome you back on your next visit to Tokyo. Warm regards, Mimaru Suitengumae
Dear guest, Thank you very much for your kind and detailed feedback. We are truly delighted to hear that you and your family enjoyed your stay at our hotel. It’s wonderful to know that our location, just a short walk from multiple metro … Show more