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Reviews of Mitsui Garden Hotel Hiroshima 4 stars

730-0037 Hiroshima, Hiroshima, Naka-ku Naka-machi 9-12, Japan

#61 of 132 hotels in Hiroshima

Guests' Choice

Review score

Based on 1284 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 30 August 2025

    8.0
    Hotel was cosy and convenient to do our activities in 3 days.
    • Leisure trip
    • Family with young children
    • Moderate Twin Room (3 Bed) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room is small.

    Hotel is centrally located to visit museums and Peace Memorial. Staff are friendly and helpful.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Pleasantly surprised by how picturesque Hiroshima is, with the city surrounded by mountains.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Complimentary treats daily on the 25th floor, with great panoramic views of the city.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The AC switching on at night woke me up occasionally (but maybe it's just my light sleep and I'm being picky).

    Nice clean comfortable central hotel. Rooms are large enough. One of the best breakfasts I've had both the food and the view.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Great location
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Small rooms but we were aware of this prior to travel just not aware of how small… but everything else was good

    Well placed and convenient, staff were lovely and breakfast good

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Well situated staff professional and helpful.
    • Leisure trip
    • Solo traveller
    • Standard Double Room(1 Adult) - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    All Mitsui hotel are not equal and this one in Hiroshima is not my favorite especially room doesn’t look very nice even tough it’s clean and with great view the room itself is not as beautiful as other place.

    Location close to subway by foot you not far from okonomiyaki mura and the heart of city. I also appreciate staff help and recommendations.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    7.0
    Very good stay!
    • Business trip
    • Group
    • Standard Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms could use some updating. There was an awful smell every time you flush the toilet.

    Great location, amenities and rooms.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Short and comfortable stay with a great view from my bed
    • Business trip
    • Solo traveller
    • Standard Double Room(1 Adult) - Smoking
    • Stayed 1 night
    • Submitted via mobile

    My room smelled like cigarette (it was a snore room though)

    The view of the highest floors specially the lounge at floor 23

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Moderate Twin Room (3 Bed) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We read great things about breakfast but maybe due to high expectations it was disappointing to us. Slow table placement. Weird routing of buffet, no good coffee. View is nice though…

    Room was a bit small and outdated but ok. The staff was most friendly and the location is truly great

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Twin Room with Extra Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Triple room needed some cosmetic fixes / refreshment.

    Amazing breakfast with great view - best breakfast out of 5 stays we had in Japan. . Great idea organizing snack times during the day.

    Stayed in July 2025

  • Reviewed: 2 August 2025

    8.0
    Wish we could have stayed longer in Hiroshima
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything met our expectations

    Location was great, close to the Peace Park and shopping district

    Stayed in August 2025

  • Reviewed: 30 July 2025

    9.0
    Lovely stay at a well located hotel.
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights

    The location of the hotel was excellent for central Hiroshima. The view from the lounge is spectacular, and also for breakfast.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    9.0
    Ideal location to visit the main tourist attractions
    • Leisure trip
    • Solo traveller
    • Superior Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Perfect location, clean comfortable and reasonably priced

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was a little small and musty

    The view is great, especially from the guest lounge. The breakfast was also very good.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    Short stay but great!
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    None

    Friendly and helpful staff and perfect location.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    8.0
    Excellent
    • Business trip
    • Solo traveller
    • Standard Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom a bit basic

    The reception changed my room from smoking to non smoking.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Clean and close to ADome

    Stayed in June 2025

  • Reviewed: 2 July 2025

    9.0
    Fantastic common area
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are a little dated

    Fantastic amenities including common area with refreshments and laundry facilities available

    Stayed in June 2025

  • Reviewed: 30 June 2025

    9.0
    I enjoyed the stay there
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Conditioner provided is not very good. My hair wasn't very smooth after using that. Room is small, but I am ok with that because I don't have many luggages.

    I used self check-in machine but the staff still came to help. Love the guest lounge on the 25/F, they provide free tea, alcoholic drinks & snacks and you can enjoy the pretty city view there. I have a nice view in my room as well. Location is perfect! Walkable distance to the attractions. Bus stops and tram stops are close to the hotel. Also close to department store, Donki, and 7-11 is right opposite to the hotel.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    7.0
    Functional with a good location.
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    The room was a little functional. It was typical Japanese size (small for westerners) but the decor was plain and could with an upgrade. But everything worked and was clean. OK for a couple of nights but wouldn't have wanted to stay much longer.

    Location between the station and The Peace museum and park was excellent. Also near to the local shopping facilities and places to eat, The top floor communal lounge (where breakfaast is served) gives fantastic views.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Moderate Queen Room - Non-Smoking
    • Stayed 2 nights

    Nothing

    Very helpful staff, Location and rooftop lounge was perfect .

    Stayed in May 2025

  • Reviewed: 25 June 2025

    9.0
    Great hotel with easy access to all main attractions.
    • Leisure trip
    • People with friends
    • Moderate Twin Room (3 Bed) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The building is showing its age in some aspects: single glazing, dated bathroom. The room was small and was difficult to organise out luggage and avoid tripping over it, for the price we paid it's not entirely a bad thing, just something to consider if you are staying over for longer than a couple of nights and in a bigger group. A/c is very strong, I believe the temperature was not showing correctly as it was very very cold during the night.

    The location was excellent and easy to get to from the shinkansen. Room was as booked, 3 separate beds for my group. It was very clean and cleaning is everyday. Check in machine struggled to scan my passport but the staff were very patient and helped me work out the issues.

    Stayed in April 2025

  • Reviewed: 22 June 2025

    7.0
    Great location and staff, overall three-star experience
    • Leisure trip
    • Couple
    • Moderate Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Even though the room was non-smoking, there was a faint smell of smoke—possibly because it had been a smoking room in the past. The bathroom felt quite dated and could benefit from renovations. While the hotel offered to hold our luggage, they didn’t bring it up to our room—we had to collect it ourselves from reception. Overall, I would rate this hotel as a three-star rather than a four-star experience.

    Great staff—attentive and professional. The bed was comfortable, and the location is excellent, with easy access to the Peace Memorial Park, Hiroshima Castle, and other main attractions.

    Stayed in June 2025

  • Reviewed: 18 June 2025

    9.0
    Nice hotel , recommend.
    • Leisure trip
    • People with friends
    • Standard Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Wonderful views from the lounge on 25th floor . Great breakfast and snacks in the evening. Close to the Peace Park.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    9.0
    Lovely hotel and very convenient for the museum which is just a short walk away.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    No coffee in the room

    Good size room, very comfortable. Very close to the Peace Memorial museum. Nice staff and facilities.

    Stayed in May 2025

Showing 1 – 25

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