8.4

Opiniones del Mitsui Garden Hotel Roppongi Tokyo Premier 5 estrellas

106-0032 Prefectura de Tokio, Minato-ku Roppongi 3-15-17, Japón

  • 7.0 Bien
    Elena

    Escrito en 1 de julio de 2025 · Se alojó en abril de 2025

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  • Juan

    Escrito en 31 de mayo de 2025 · Se alojó en mayo de 2025

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  • Ruiz-tagle

    Escrito en 28 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    Buena ubicación y desayuno.

    La limpieza y orden de la habitación podría haber sido mejor. Además, falta algún espacio para estar en el hotel y poder trabajar.

    Respuesta del alojamiento:

    Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier. We would also like to take this opportunity to thank you for taking the time out of your precious time to evaluate our hotel. We are delighted to hear that you were satisfied with your stay at our hotel. Our hotel is only a 5-minute walk from Roppongi Station, and there are many restaurants nearby. Our hotel staff is always looking for the latest information so that we can make proposals to meet our guests' needs. We would be happy to assist you in making your stay more comfortable by providing you with recommendations from our staff the next time you stay with us. We are honored to have met your expectations regarding breakfast. However, we apologize for any inconvenience caused by the room. We will share your valuable feedback with our cleaning staff and make every effort to improve the situation in the future. We look forward to having you stay with us again. Sincerely, Mitsui Garden Hotel Roppongi Tokyo PREMIER Rooms Department Manager

    Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier. We would also like to take this opportunity to thank you for taking the time out of your precious time to evaluate our hotel. We are delighted to hear that you … Mostrar más

    Mitsui Garden Hotel Roppongi Tokyo Premier
    29 de mayo de 2025
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  • Andres

    Escrito en 24 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    Muy buenas instalaciones. Lindo hotel, mantenido de forma impecable. Bien ubicado en Roppongi, si bien no en el mejor sector, pero muy cerca de metro.

    Relación precio/calidad. Quise botar una maleta por vieja, y el hotel me cobró 1.000 yenes por eso.

    Respuesta del alojamiento:

    Thank you very much for staying with us and for taking the time to share your feedback. We are delighted to hear that you appreciated our facilities, the cleanliness of our hotel, and our convenient location in Roppongi near the metro station. Your kind words motivate us to continue providing high-quality service to all our guests. Regarding the disposal fee for your old suitcase, we apologize for any inconvenience this may have caused. Due to local regulations and disposal procedures in Japan, we are required to charge a fee for the disposal of large items such as luggage. We appreciate your understanding in this matter. Thank you again for your valuable feedback. We hope to welcome you back on your next visit to Tokyo.

    Thank you very much for staying with us and for taking the time to share your feedback. We are delighted to hear that you appreciated our facilities, the cleanliness of our hotel, and our convenient location in Roppongi near the metro stat… Mostrar más

    Mitsui Garden Hotel Roppongi Tokyo Premier
    25 de mayo de 2025
  • Maleny

    Escrito en 21 de mayo de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    Ubicación y calidad de las instalaciones

    Nada

    Respuesta del alojamiento:

    Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier. Thank you very much for taking the time to leave your feedback after your stay. We are honored to receive such a high evaluation from our guests. We are delighted to hear that you were satisfied with our location and facilities. Our hotel is located within a 5-minute walk from Roppongi Station, and we are sure that you had a pleasant stay with us. We sincerely look forward to serving you again. Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

    Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier. Thank you very much for taking the time to leave your feedback after your stay. We are honored to receive such a high evaluation from our guests. We are delighted to … Mostrar más

    Mitsui Garden Hotel Roppongi Tokyo Premier
    23 de mayo de 2025
  • Sonsoles

    Escrito en 31 de enero de 2025 · Se alojó en enero de 2025

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  • Nicolas

    Escrito en 29 de enero de 2025 · Se alojó en enero de 2025

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  • Benjamin

    Escrito en 6 de enero de 2025 · Se alojó en enero de 2025

    Comentario auténtico

    Diseño de la habitacion elegante, sencilo y practico, con todas las amenidades que como viajero puedas necesitar.

    ya tiene detalles de desgaste de algunos materiales como alfombra y piso de madera un poco gastados y golpes en las carpinterias.

    Respuesta del alojamiento:

    Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier. We would also like to take this opportunity to thank you for taking the time to share your impressions of our hotel. We are delighted to hear your compliments on the refined and practical design of our hotel and the amenities we offer. We use MIKIMOTO shampoos and conditioners, and Sekki Sei basic cosmetics, which are particularly popular with our female guests. Although there are only a few rooms available, the Deluxe King and Deluxe Twin are equipped with a Refa hairdryer. We hope that you will consider this room type next time you choose our hotel. On the other hand, we are sorry that you had an unpleasant experience in your room. We will share your comments with the hotel's facilities department and make every effort to improve the situation. We will continue to make every effort to provide you with a comfortable space and service. We look forward to welcoming you again. Sincerely, Mitsui Garden Hotel Roppongi Tokyo Premier Room Division Manager

    Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier. We would also like to take this opportunity to thank you for taking the time to share your impressions of our hotel. We are delighted to hear your compliments on the … Mostrar más

    Mitsui Garden Hotel Roppongi Tokyo Premier
    8 de enero de 2025
  • Javier

    Escrito en 23 de diciembre de 2024 · Se alojó en diciembre de 2024

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  • Fiona

    Escrito en 8 de agosto de 2024 · Se alojó en mayo de 2024

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  • Juan

    Escrito en 4 de agosto de 2024 · Se alojó en agosto de 2024

    Comentario auténtico

    La ubicación

    habitaciones pequeñas

    Respuesta del alojamiento:

    Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier. Thank you again for taking the time to share your impressions of your stay with us. We are pleased to hear that our location met your requirements. However, we are sorry to hear that you were not satisfied with the size of your room. We have larger rooms available, and we hope that you will consider them next time you have the opportunity to stay with us. We will continue to strive to provide better service in the future. We look forward to welcoming you again. Mitsui Garden Hotel Roppongi Tokyo Premier Front Office Manager

    Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier. Thank you again for taking the time to share your impressions of your stay with us. We are pleased to hear that our location met your requirements. However, we are sor… Mostrar más

    Mitsui Garden Hotel Roppongi Tokyo Premier
    5 de agosto de 2024
  • 7.0 Bien
    Marisol

    Escrito en 23 de junio de 2024 · Se alojó en junio de 2024

    Comentario auténtico
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  • Marisol

    Escrito en 12 de junio de 2024 · Se alojó en junio de 2024

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  • Raul

    Escrito en 4 de mayo de 2024 · Se alojó en abril de 2024

    Comentario auténtico

    El desayuno muy bueno

    Habitaciones un poco chicas

    Respuesta del alojamiento:

    Thank you very much for staying with Mitsui Garden Hotel Roppongi Tokyo PREMIER, and we would like to thank you for your positive feedback. We are delighted to hear that you enjoyed our service and breakfast. Regarding the room size, we apologize if it did not meet your expectations. If you choose to stay with us again, we hope to provide a more spacious room for your comfort. Your kind words are truly appreciated. We are looking forward to welcoming you back soon. Mitsui Garden Hotel Roppongi Tokyo PREMIER Rooms Department Manager

    Thank you very much for staying with Mitsui Garden Hotel Roppongi Tokyo PREMIER, and we would like to thank you for your positive feedback. We are delighted to hear that you enjoyed our service and breakfast. Regarding the room size, we apo… Mostrar más

    Mitsui Garden Hotel Roppongi Tokyo Premier
    5 de mayo de 2024
  • 7.0 Bien
    Andres

    Escrito en 3 de mayo de 2024 · Se alojó en marzo de 2024

    Comentario auténtico
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  • Marcela

    Escrito en 3 de abril de 2024 · Se alojó en marzo de 2024

    Comentario auténtico

    Las instalaciones, el acceso a transporte y la zona

    Que se me robaron una sombrilla afuera del restaurante y creo q el costo del desayuno es muy alto respecto a la oferta.

    Respuesta del alojamiento:

    Thank you for having stayed at Mitsui Garden Hotel roppongi Tokyo premier and sharing your wonderful experience with us. We were delighted to read that you had enjoyed your stay with us and found the location to be well suited to your requirements whilst in Tokyo. However, we are sorry for not meeting your expectations that the breakfast charge did not meet your expectations. We will share this information with our restaurant staff and strive to improve and enhance our services to satisfy our guests in the future. We are very sorry that we are unable to assist you in the search for your lost umbrella. Again, thank you for your honest feedback and we truly hope that you can give us another opportunity at here Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

    Thank you for having stayed at Mitsui Garden Hotel roppongi Tokyo premier and sharing your wonderful experience with us. We were delighted to read that you had enjoyed your stay with us and found the location to be well suited to your requi… Mostrar más

    Mitsui Garden Hotel Roppongi Tokyo Premier
    3 de abril de 2024
  • Beatriz

    Escrito en 2 de abril de 2024 · Se alojó en marzo de 2024

    Comentario auténtico

    Bien situado

    Habitaciones pequeñas, cama de matrimonio muy pequeña en la habitación standard

    Respuesta del alojamiento:

    Thank you for your wonderful review and for choosing Mitsui Garden Hotel Roppongi Tokyo Premier. We are delighted to hear that you found our hotel's location satisfactory. However, we apologize that the room size and bed did not meet your expectations. Our hotels offer several room types. We also offer slightly larger rooms such as Deluxe Twin (33 m2) and Deluxe King (35 m2), which you can use as a reference when making your next reservation. We hope to welcome you back soon. Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

    Thank you for your wonderful review and for choosing Mitsui Garden Hotel Roppongi Tokyo Premier. We are delighted to hear that you found our hotel's location satisfactory. However, we apologize that the room size and bed did not meet yo… Mostrar más

    Mitsui Garden Hotel Roppongi Tokyo Premier
    3 de abril de 2024
  • 7.0 Bien
    Aristides

    Escrito en 1 de abril de 2024 · Se alojó en marzo de 2024

    Comentario auténtico
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  • Cromulo

    Escrito en 18 de marzo de 2024 · Se alojó en marzo de 2024

    Comentario auténtico
  • Marcelo

    Escrito en 28 de febrero de 2024 · Se alojó en febrero de 2024

    Comentario auténtico

    La habitacion

    El menu en el restaurante. Debio haber sido mas internacional

    Respuesta del alojamiento:

    Thank you very much for staying at the Mitsui Garden Hotel Roppongi Tokyo Premier. We are very delighted to hear that your stay with us a great experience. Especially thank you for your lovely comments about the room. We are very happy to hear that our room make you feel comfortable during your staying. Regarding to the hotel restaurant, we were disappointed to learn that it could not live up to your expectations. We shall feed your comments back to our restaurant so that we can learn from your comments. We will continue to strive for a comfortable hotel experience for our guests. Thank you very much for your valuable feedback. Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

    Thank you very much for staying at the Mitsui Garden Hotel Roppongi Tokyo Premier. We are very delighted to hear that your stay with us a great experience. Especially thank you for your lovely comments about the room. We are very happy to … Mostrar más

    Mitsui Garden Hotel Roppongi Tokyo Premier
    28 de febrero de 2024
  • Laura

    Escrito en 22 de febrero de 2024 · Se alojó en febrero de 2024

    Comentario auténtico
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  • Vanessa

    Escrito en 17 de febrero de 2024 · Se alojó en enero de 2024

    Comentario auténtico

    El personal fue muy amable en todo momento, la habitacion fue de buen tamaño, en general la estancia fue muy buena, las instalaciones siempre estuvieron impecables.

    La ubicación no es la mejor considerando los lugares turísticos, sin embargo te puedes transportar facilmente

    Respuesta del alojamiento:

    Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier. Thank you again for taking time out of your precious time to write an evaluation of your stay with us. We are pleased to see that your stay with us was satisfactory. We are especially pleased to hear your compliments about our staff and our facilities. We will share your kind words with our staff to encourage them in the future. The entire staff will continue to strive to provide better service in the future. We look forward to welcoming you again. Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

    Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier. Thank you again for taking time out of your precious time to write an evaluation of your stay with us. We are pleased to see that your stay with us was satisfactory. W… Mostrar más

    Mitsui Garden Hotel Roppongi Tokyo Premier
    17 de febrero de 2024
  • Lomovetado

    Escrito en 3 de enero de 2024 · Se alojó en diciembre de 2023

    Comentario auténtico
  • Karen

    Escrito en 12 de diciembre de 2023 · Se alojó en diciembre de 2023

    Comentario auténtico

    La facilidad del check in y el check-out en las maquinas.

    Respuesta del alojamiento:

    Thank you for having stayed at Mitsui Garden Hotel roppongi Tokyo premier and taking your time to provide the review for your previous stay. We have installed automatic check-in machines in our hotels to ensure that our guests are not kept waiting during busy times. We are very glad to hear that you had comfortable stay with us. Once again, thank you very much for your lovely review, we look forward to welcoming you for many more stays to come. Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager

    Thank you for having stayed at Mitsui Garden Hotel roppongi Tokyo premier and taking your time to provide the review for your previous stay. We have installed automatic check-in machines in our hotels to ensure that our guests are not kept … Mostrar más

    Mitsui Garden Hotel Roppongi Tokyo Premier
    14 de diciembre de 2023
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  • Cesar

    Escrito en 6 de diciembre de 2023 · Se alojó en diciembre de 2023

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