the carpet in the room, I prefer not to have carpet

Breakfast and dinner are nice. We arrived late and the hotel managed to pick us from the station.

Stayed in July 2025

The food

The spa

Stayed in June 2025

Some staff communication may not understand my request.

I like both breakfast and dinner, very nice.

Stayed in May 2025

Nothing

The dinner was excellent. Very nice Onsen

Stayed in May 2025

It is a bit distance away from Tateyama station. You will need to call the hotel for pick-up

The public onsen SPA is superb.

Stayed in April 2025

Nothing.

The hotel was clean. The jacuzzi inside the onsen was great!

Stayed in April 2025

The service crew was excellent. They were super friendly and acceded to all of our requests, evening going out of the way to ensure our needs were met. Way exceeded our expectations.

Stayed in January 2025

I went off season, so it was too quiet. It was way too quiet so it became slightly less like a holiday atmosphere. But the staff were amazing people.

The staff were really nice. I really like this place because of the staff. They went above and beyond for me. Also definitely a good stop if you're doing the kurobe alpine route.

Stayed in May 2024

Onsen was a bit outdated

Dinner and breakfast were wonderful!

Stayed in April 2024

Phone numbers were not updated on Booking.com or Google so it was hard to contact the property.

Staff were great and it has everything you need in the property.

Stayed in April 2024

Nice staff, big room, great onsen

Stayed in September 2023

Location is best if you want to go Tateyama Alpine route for Snow wall. Only 5 mins(3km) from Tateyama station. Japanese Breakfast is delicious.

Stayed in May 2023

The public onsen felt a bit older than some of the others we've experienced on our stay in Japan but it did have a good range of pools

We enjoyed staying here before doing the Alpine trail the next morning. The staff were very helpful, our Japanese-style room was very comfortable, and the Japanese dinner and breakfast were great. The transfer from the station was very quick and easy to arrange

Stayed in May 2023

If you are going here, come with family or pay careful attention to the season. In the winter skiing is pretty much the only entertainment. Summer has a lot more things to do. Also, due to covid some of the hotel's premium services are suspended so take care to ask in advance before you book. Hopefully some of those will be back again soon.

Amazing facilities and baths. Included food was a several course meal variety with lots of local delicacies. Staff was super kind and helpful and went out of their way to improve my stay. They arranged cars and shuttles to get me through the snow to the train station and went above and beyond to help me when I had special requests.

Stayed in February 2023

Nil

We stayed in a standalone house, quiet, clean.

Stayed in June 2025

Everything is good

Great location to start Kurobe Alpine Route the following morning.

Stayed in May 2025

It is an old hotel so with realistic expectations it is actually very good. Room was big, front desk was helpful, onsen was decent and finally the food was better than lots of Ryokan that we have stayed in.

Stayed in May 2025

If you're staying over a lunch period you will need to find a way to the station and back. As the food options are nearly none by the hotel.

Absolutely amazing hotel, good food and great onsen. They will bus you to and from the hotel at no extra cost. Great stay before taking the tateyama alpine route. Staff are very kind and helpful.

Stayed in August 2024

Lovely place to stay

Stayed in July 2024

Futon beds are not for us. If they had the option of a normal bed we would not hesitate in coming back in the future. Shower was not good. Pressure very hard and like needles.

Location was prefect for visiting the Kurobe Alpine Route. Dinner and breakfasts are included which are traditional Japanese. We were expecting breakfast to be a buffet style as per the photos and didn't enjoy the set Japanese menu first morning. Felt wasteful as we didn't enjoy it at all. If given the option for Western breakfast at check in would have selected for both mornings, second day was lovely. Dinners were very nice, used google translate to decipher menu, only to have an idea what we were enjoying. There is also a lounge with complimentary hot and cold drinks available all day and into the evening.

Stayed in June 2023

the outdoor onsen water temperature was not very hot. inside ones very good but the one outside apeacilly when weather is cold it was just Warm.

we took the half board option and the private dinner and breakfast room was amazing. the property is very kids friendly and a big playground.

Stayed in March 2023

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Stayed in May 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025