9.8

Reviews of 八海 木花館

401-0511 Yamanashi, Oshino, 南都留郡忍野村忍草1229-1, Japan

  • Ren

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Sebastian

    Reviewed: 21 July 2025 · Stayed in June 2025

    Verified review

    The word “extraordinary” is more than fitting for this hotel. From the very first moment, you feel genuinely welcomed and completely at ease. The friendly and exceptionally helpful staff deserve special mention, as do the outstanding breakfasts and dinners served during your stay. With many local ingredients and traditional Japanese culinary artistry at a fine dining level, absolutely no wishes are left unfulfilled. The rooms themselves are spacious, impeccably clean, and furnished with great attention to detail. After a wonderful day exploring the area, you can relax either on the terrace with its Zen garden or in your own private onsen bath. While the price is somewhat higher, it is absolutely justified given the quality of service provided. I would gladly return here at any time.

  • Anonymous

    Reviewed: 8 July 2025 · Stayed in June 2025

    Verified review

    The inn and staff exceeded our expectations from the moment we arrived. They helped arrange a taxi to and from the Mt Fuji station which was very helpful. The staff were so accommodating and welcoming, and paid attention to all the small details. The meals for breakfast and dinner were unique and delicious - make sure to come to meals hungry! We have some food allergies and had no issues throughout our stay. The inn is gorgeous and we had an amazing time riding bikes around Oshino Village. This was the end of our two week honeymoon, and it was such a special way to end our trip. I truly feel this was the stay of a lifetime, especially with the gorgeous views of Fuji-san. Thank you again for everything!

    We loved everything!

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  • John

    Reviewed: 14 June 2025 · Stayed in May 2025

    Verified review
  • Kim

    Reviewed: 11 June 2025 · Stayed in May 2025

    Verified review

    The ryokan was outstanding — the service was impeccable, and the kaiseki dinner was the best meal we’ve ever had. Everything was spotless and beautifully maintained.

    None

    Property response:

    Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our ryokan, the attentive service, and especially the kaiseki dinner — it means a lot to know it was the best meal you’ve ever had. We’re also happy that you found everything well-maintained and comfortable. We’d be honored to welcome you back again for another special stay!

    Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our ryokan, the attentive service, and especially the kaiseki dinner — it means a lot to know it was the best meal you’ve ever had. We’re also happy th… Show more

    八海 木花館
    21 August 2025
  • Darren

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    The bed and space was excellent.

    The food could be tweaked for a better flow and some ingredients could be improved, especially for kids.

    Property response:

    Thank you very much for your feedback and for staying with us. We’re glad to hear that you enjoyed the spacious room and the comfortable bed. We also appreciate your suggestions regarding the flow of the meals and possible adjustments for children’s dishes. Your comments are very valuable to us as we continue to improve our services. We hope to welcome you and your family back again for an even more enjoyable stay!

    Thank you very much for your feedback and for staying with us. We’re glad to hear that you enjoyed the spacious room and the comfortable bed. We also appreciate your suggestions regarding the flow of the meals and possible adjustments for c… Show more

    八海 木花館
    21 August 2025
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  • Russell

    Reviewed: 3 June 2025 · Stayed in June 2025

    Verified review

    The staff was excellent and the property was so clean and beautiful! The breakfast and dinner was absolutely fantastic!

    Property response:

    Thank you so much for staying with us and for your lovely feedback! We’re really happy to hear that you enjoyed the friendliness of our staff, the cleanliness and beauty of the facilities, and that both breakfast and dinner were such a highlight for you. Your kind words mean a lot to our whole team. We’d love to welcome you back anytime for another wonderful stay!

    Thank you so much for staying with us and for your lovely feedback! We’re really happy to hear that you enjoyed the friendliness of our staff, the cleanliness and beauty of the facilities, and that both breakfast and dinner were such a high… Show more

    八海 木花館
    21 August 2025
  • Khalid

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review
  • Siamak

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review

    Organization and cleanness

    You needed a car to explore the surrounding

    Property response:

    Thank you so much for your stay and for sharing your thoughts with us! We’re glad to hear you appreciated the cleanliness and how well everything was organized. We also understand your point about needing a car to explore the area — thank you for the helpful feedback. We’ll do our best to give clearer tips on getting around so future visits can be even easier. We’d love to welcome you back anytime for another relaxing stay!

    Thank you so much for your stay and for sharing your thoughts with us! We’re glad to hear you appreciated the cleanliness and how well everything was organized. We also understand your point about needing a car to explore the area — thank … Show more

    八海 木花館
    21 August 2025
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  • Sylvia

    Reviewed: 21 May 2025 · Stayed in April 2025

    Verified review

    Exceptional staff- we felt extremely well cared for. Food was amazing, both breakfast and dinner. All drinks in the mini bar was included, which was a great bonus, and the TV had several apps we could use. It was the best and most comfortable ryokan I’ve stayed at.

    The location is a bit hard to get to if you do not have a car, otherwise taxi can be an option.

    Property response:

    Thank you so much for your stay and for sharing your kind feedback! We’re delighted to hear that you enjoyed our staff’s attentive service, the delicious breakfast and dinner, and the complimentary minibar drinks. It’s also great to know that the available TV apps added to your comfort. We understand your note about transportation — while a car makes exploring easier, we’re glad that taxis can be a convenient option as well. We’d love to welcome you back anytime for another wonderful and comfortable stay!

    Thank you so much for your stay and for sharing your kind feedback! We’re delighted to hear that you enjoyed our staff’s attentive service, the delicious breakfast and dinner, and the complimentary minibar drinks. It’s also great to know th… Show more

    八海 木花館
    21 August 2025
  • Robert

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review

    Everything. Friendly and helpful people. Beautiful room with lots of space. Fantastic private onsen. Lots of delicious food and drink. Bicycles available to see the area.

    Property response:

    Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed everything — from our friendly and helpful staff to the spacious and beautiful room, the private hot spring, and the delicious food and drinks. It’s also great that you were able to explore the area using our bicycles. We’d love to welcome you back anytime for another memorable stay!

    Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed everything — from our friendly and helpful staff to the spacious and beautiful room, the private hot spring, and the delicious food and drinks. It’s als… Show more

    八海 木花館
    21 August 2025
  • Helen

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    Staff was excellent, food was amazing and the bath was great

    Getting to the property by public transport. It was a painful journey with luggage

    Property response:

    Thank you very much for your stay and for sharing your feedback! We’re delighted to hear that you enjoyed our staff, the meals, and the hot spring. We understand that arriving by public transportation with luggage can be challenging, and we appreciate your patience. We hope that despite this, you were able to fully enjoy your stay. We’d love to welcome you back anytime for another relaxing visit!

    Thank you very much for your stay and for sharing your feedback! We’re delighted to hear that you enjoyed our staff, the meals, and the hot spring. We understand that arriving by public transportation with luggage can be challenging, and w… Show more

    八海 木花館
    21 August 2025
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  • Yi

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review

    Everything! The amenities; the people and service received were beyond expectation. The food was prepared to perfection.

  • Giorgio

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review

    Everything. One of the best experiences I ever had. I would have stayed here forever!

    Nothing, it is pure excellence!

  • Alexander

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    Quiet, beautiful setting, near to Oshino but without the bustle. Views of Fujisan from the loving quarters, impeccable service from a lovely staff, some of the best kaiseki meals we’ve had.

    Nothing—I would change nothing.

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  • Elise

    Reviewed: 5 May 2025 · Stayed in April 2025

    Verified review

    This ryokan was an excellent stay. We were able to reserve bikes (though we didn't have time to use them), had a full kaiseki dinner, and a very large traditional breakfast spread. Dinner was one of my favorite meals of the trip, and I definitely ate a lot of things I wouldn't normally choose. The staff was very kind as well, and explained everything about our room and stay upon arrival, with tea and a jelly wagashi (that looked like Mt. Fuji) to enjoy during the explanation. Our room was very large and comfortable, too.

    Getting from the train station to the ryokan wasn't super ideal with large luggage, because the buses generally don't want you to board with large luggage. We took a taxi instead, but wasn't a big deal as it was only a 15 minute ride!

  • Alysha

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review
  • Victoria

    Reviewed: 4 May 2025 · Stayed in April 2025

    Verified review

    We had an exceptional stay at Konohanakan! The staff are brilliant and very attentive; we felt very well taken care of during our entire stay. The language barrier is no issue as we were able to communicate easily using Google translate when needed. The entire apartment is sparkling clean and beautifully presented with great amenities. The view of Mt. Fuji is breathtaking and the private onsen was very relaxing after a long day of sightseeing. We visited Oshino Hakkai (the "Eight Seas of Oshino") in the local area which is well worth a visit. It is only about a 20 minute walk from the ryokan. We had dinner and breakfast included in our stay which was a huge highlight for us! The food was delicious and wonderfully presented. Everything about our stay was impressive, and we can't wait to come back.

    I wish it was in a better location! Oshino is a small village, and it takes some time to travel to nearby sightseeing locations (e.g. Kawaguchiko) using local public transportation. We had a great time getting away from it all, but make sure to factor this into your planning as busses can be less frequent and often run late.

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  • Prakriti

    Reviewed: 2 May 2025 · Stayed in May 2025

    Verified review

    Neat clean and good food

    Too far .. not easily accessible.. hardly 16 hours.. even the fujisan was far from there.. taxi charges also a lot

  • Matthew

    Reviewed: 2 May 2025 · Stayed in April 2025

    Verified review
  • Thomas

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review

    Staff, accommodation and food were amazing, couldn’t fault it! On top of this it is perfectly located with views of Mount Fuji, making it the perfect stay!

    N/A

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  • Mei

    Reviewed: 19 April 2025 · Stayed in April 2025

    Verified review

    Our first ryokan experience that has set the bar high! From the moment I stepped through the doors, we felt welcomed and cared for in the most genuine way. The atmosphere was peaceful and authentic, with a perfect balance of traditional charm and modern comfort. The apartment was beautifully arranged—sliding shoji doors, and a serene view of Mount Fuji that made me instantly relax. The beds were comfortable, and everything was immaculately clean. The private onsen was a highlight—soothing, quiet, and surrounded by nature, it felt like a true retreat from the outside world. The kaiseki dinner was absolutely stunning—each dish beautifully presented, seasonal, and full of flavor. It was a whole experience, not just a meal. Breakfast was equally thoughtful and satisfying. What made it really special, though, was the hospitality. The staff were incredibly kind and attentive, always anticipating needs without being intrusive. We will definitely return!

  • Leung

    Reviewed: 15 April 2025 · Stayed in April 2025

    Verified review

    Everything was amazing from the food to the personal onsen.

    Nothing.

  • Yaraslau

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    It was my favorite Japan experience so far. The apartment is spacious, clean and comfortable. And the private onsen is beyond words, it's just magnificent! The staff is friendly and helpful and the food is delicious. Would definitely stay again!

    The location is a bit away from main transport stops, but they offer a transfer to the station when you checkout, so it's not critical at all.

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  • Wang

    Reviewed: 8 April 2025 · Stayed in April 2025

    Verified review

    Amazing staff and services

    Sadly we couldn't see Mt. Fuji due to weather, but it's just our luck

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