Quite pricey since it is in the skiing area, but very nice and comfortable!

Stayed in February 2025

Didn't quite understand which buses to catch into town or supermarket.

Shuttle picked us up which was great....on time no issues....reasonable dinner to buy hot and fresh food....good breakfast provided. Shuttle bus to ski field each day...great.

Stayed in March 2025

Only downside was the wifi connection only time it was good was the middle of the day when most people were out on the slopes

The staff were so nice and lovely!!! Would recommend the accom just for that alone! The place has breakfast and dinner and the occasional lunch service. They offer to pick you up from Kutchan station which was lovely and they were able to drop me back off there too. Right opposite 7/11 and the bus stop up the the mountain. They also offer bus services to/from the slopes.

Stayed in February 2025

Disgusting toilets and shower facilities. Mould everywhere

Fantastic location and rooms were very comfortable when stayingnwith friends

Stayed in March 2025

The bathroom was not very clean, as well as some of the shared spaces.

Good location with a convenient shuttle (though it doesn't run often). The included breakfast was very good and the bed was comfortable.

Stayed in March 2025

A budget friendly hotel. Room is spacious and clean. Toilet is nice and clean.

Stayed in February 2025

Convenient, somewhat affordable and included breakfast

Stayed in February 2025

Shuttle between the lodge and gondola Cheap meals at the restaurant

Stayed in January 2025

We had double bed but they had no double blanket. Wifi was not working at all in the evenings in our floor (or very very slow), and there is very low cellular reception so we basically been disconnected each evening. Location is far from the gondola but it’s manageable after getting used to the town shuttles system.

The facilities are clean and well maintained. The ramen restaurant inside is really good and well needed at the evening as there is no much other food options around. They provide free shuttle on check in and checkout which is also really helpful as the location is far from the center.

Stayed in February 2025

Bring back the ecolodge shuttles all day, Niseko free shuttles were a bit sporadic and unhelpful

Breakfast was really good, great customer service, staff very friendly,

Stayed in March 2025

A lot of the other guests were a bit on the younger side and didn't treat the facilities very well, so the bathrooms were sometimes in tough shape.

Breakfast and dinner being included in the cost of the stay was a really good value, especially considering that the stay was a great price. The shuttle only runs in the morning, but was still very convenient for getting to town or to the resort to snowboard. Other amenities like the gear room were also very nice.

Stayed in February 2025

We had a great stay, everyone was very nice and helpful. The free shuttle bus made things convenient and the place was great value for money.

Stayed in February 2025

Horrible to no Wi-Fi

The free shuttle service and sending luggage organisation

Stayed in February 2025

The WiFi was extremely poor, and at most times, useless. The property is about 2k from centre of town but a free shuttle bus is nearby.

It was value for money. The property put a morning shuttle bus on to convey guests to the hirafu centre and it was conveniently placed across the road from 7/11. The property provided daily breakfast and dinner could be purchased at reasonable prices from a limited menu. Self serve check-in worked well. Staff were helpful and the facilities were good including laundry, ski equipment room and self serve kitchen.

Stayed in February 2025

Wifi was the worst wifi in Japan. On a scale of 1 to 10 it gets a 1, I would prefer to give it a 0. Because of this buying lift ticks on the net is near impossible. Very easy to fix for the owners to fix.

Very good food. Breakfast and especially Dinner.

Stayed in January 2025

Shuttle was a bit busy for the first shuttle of the day.

Breakfast service was fast and simple. Rooms small but functional.

Stayed in February 2025

Terrible wifi throughout, and poor phone reception downstairs. Hand basins in bathrooms not cleaned properly, although showers and toilets good.

Super comfortable beds, clean bedrooms and common areas, good heating if you want it in your room, comfortable temperature elsewhere, windows that can be opened, away from the noise and bustle of Hirafu, parking, decent ski room with waxing facilities, super helpful staff.

Stayed in February 2025

It is a bit further from the main town at HIRAFU but very walkable. Has a 7 eleven and restaurants across the road too.

Second time staying here. Great value for accomodation in Niseko with parking. Rooms are cost but has everything you need. Highlight was the breakfast. Restaurant Tam Tam was also excellent at night - awesome food and very affordable compared to the rest of Niseko The ski locker/dry room is also excellent

Stayed in February 2025

Massive drying room to store boots and boards/skis Restaurant attached, room decent size for japan (double room) heater in room and storage space Free drop off and pick up from kutchan station and also 3 drop off times to hirafu welcome center(8am,8.30am and 9am) Slightly out of the town center maybe 25min walk 5mins from Midtown to get free hanazono bus Local bus stop right out front 7/11 directly across the road. They helped send luggage to osaka easily Free breakfast options are simple but enough

Stayed in February 2025

Unfortunately some of the other guests in the hostel vomited in the hall and men's bathroom, and again next night in the men's bathroom - its was disgusting. I felt sorry for the staff, who I assume cleaned it up as it was gone when we came back those days from skiing. So all things being equal, if you don't need to use the share facilities and can afford the room with your own toilet and shower - then this might be a good idea. You need to get bus back from the slopes - there's quite a few options so not too bad when you get used to it.

Staff were very friendly and helpful. Breakfast was excellent. Dinner was good value. Overall good value compared to other places. Facilities were generally good (see comment below). Shuttle to take you to the slopes (and pick up / drop off at bus station) was always on time.

Stayed in February 2025

Bathtubs so we can take a bubble bath after a long day of skiing.

Great free breakfast. Great shuttle and great location for shuttle drop off

Stayed in December 2024

The rooms are not very big for 4 people. Wifi was quite bad, almost not working in the rooms, but better in the hall. The hotel is a few bus stops from the Hirafu base. There is a free night shuttle in the evening to get to the Kutchan town, but the shuttle bus is small and by the time it reaches the hotel stop, it's full so you can't get on it. Unfortunately, the transport system in Niseko is not great during the busy season so you do need those free shuttles.

The included breakfast was good. The onsite restaurant is not expensive. Staff was friendly. They provide a free shuttle from the Kutchan station when you arrive and also a shuttle to the Hirafu base in the morning (it's not easy to get around on your own there). I booked this place because it was the cheapest I could find in Niseko. I guess accounting for that, it was not bad. It was also kinda last minute booking. If I were to go to Niseko again and this place would be the cheapest, I would stay again.

Stayed in February 2025

Bed not so comfy but it is ok for a short stay.

Food they serve is really good and very cheap. Mens toilet needs frequent cleaning. Staff is accommodating

Stayed in February 2025

If you have a large suitcase, you’ll need to carry it up the stairs.

It’s clean and good location.

Stayed in February 2025