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Reviews of HOTEL MYSTAYS Fuji Onsen Resort 3 stars

403-0011 Yamanashi, Fujiyoshida, Arakura 2654, Japan

#20 of 28 hotels in Fujiyoshida

Guests' Choice

Review score

Based on 1609 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 30 August 2025

    7.0
    The room with mountain view is good..
    • Leisure trip
    • Couple
    • Standard Double Room with Mt. Fuji View - Upper Floor(5F-7F)
    • Stayed 1 night
    • Submitted via mobile

    Not seeing the shops around.

    The room with mountain view, but that day was cloudy, couldn't see the Mt Fuji.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Twin Room with Mt. Fuji View
    • Stayed 1 night
    • Submitted via mobile

    The room had a great view of MT Fuji and the local theme park. The onsen was enjoyable and the breakfast was satisfying.

    Stayed in July 2025

  • Reviewed: 23 August 2025

    7.0
    Great location but not perfect
    • Leisure trip
    • Couple
    • Standard Double Room with Mt. Fuji View
    • Stayed 2 nights
    • Submitted via mobile

    Room was quite bright in the morning and with other lights from the aircon unit and TV it doesn't get very dark. Dinner buffet was expensive (around 6000 yen) for the quality, much of the food was cold and had been sitting out for a while, which was disappointing for the price you pay.

    Location is excellent, particularly close to the Fuji Q Highland theme park but also Lake Kawaguchiko is walking distance (if you don't mind a longer walk). Facilities were clean and comfortable. We were able to see Mount Fuji from the room.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Breakfast is not accommodated enough for foreign tourists but other than that great facilities and location
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Ground floor
    • Stayed 2 nights
    • Submitted via mobile

    That we were on the grounds level and it’s considered Mountain View to Fuji

    The onsen

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Twin Room with Mt. Fuji View - Upper Floor(5F-7F)
    • Stayed 1 night

    The hotel and room was clean. The staff was friendly during check in. Enjoyed the onsen - they had an indoor and outdoor bath. We booked a room with Mt. Fuji view. The view was great but note that the rollercoaster from the nearby amusement park is also inline of the view.

    Stayed in May 2025

  • Reviewed: 28 July 2025

    7.0
    Location is ok staff excellent
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    We decided to pay for the upgrade to a mountain view of My Fuji however the view is marred by a huge roller coaster which obscures the mountain view The breakfast was terrible

    Nice enough place to stay

    Stayed in July 2025

  • Reviewed: 23 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Mt. Fuji View - Upper Floor(5F-7F)
    • Stayed 1 night
    • Submitted via mobile

    Great Breakfast & Dinner - You cant miss it .

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Eco Plan Standard Twin Room - No Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    onsen

    Stayed in June 2025

  • Reviewed: 10 July 2025

    9.0
    Great Hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Mt. Fuji View
    • Stayed 1 night

    Nothing. It was a perfect stay.

    1. The proximity to the station. It was a 5 min walk from Fujikyu Highland Station. 2. The view - We booked a room with a view of Mt. Fuji. The 2 days we were there, Fuji-san was just showing off and gave us an incredibly great image. It was well worth it. 3. The onsen - what an incredible view of Mt. Fuji from the onsen. It was truly breathtaking. They do have an indoor and outdoor onsen which I thought was really great. Sometimes it gets too hot inside an indoor onsen, so it was a great option to have an outdoor one too. 4. The breakfast - was one for the books! One of the best breakfast we had in Japan. Their Japanese breakfast options were great and the American breakfast options were good too!

    Stayed in June 2025

  • Reviewed: 7 July 2025

    8.0
    Close to downtoan with adequate parking for those renting cars.
    • Leisure trip
    • Couple
    • Eco Plan Standard Twin Room - No Daily Cleaning
    • Stayed 3 nights

    Room was a bit tight for us. I might have paid for fuji view next time.

    Location was excellent, within a mile of the bus station.

    Stayed in June 2025

  • Reviewed: 7 July 2025

    8.0
    An amazing experience.
    • Leisure trip
    • People with friends
    • Standard Twin Room with Mt. Fuji View - Upper Floor(5F-7F)
    • Stayed 2 nights
    • Submitted via mobile

    The safe was broken

    Everything was great. The Onsen baths, the staff, cleanliness, the view from our room, the breakfast was amazing.

    Stayed in May 2025

  • Reviewed: 28 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room with Mt. Fuji View
    • Stayed 3 nights
    • Submitted via mobile

    Good view of Mt Fuji from the comfortable room. Tasty breakfast.

    Stayed in May 2025

  • Reviewed: 23 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Mt. Fuji View
    • Stayed 2 nights
    • Submitted via mobile

    Good facilities. Enjoyed the onsen.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Triple Room with Mt. Fuji View - Upper Floor(5F-6F)
    • Stayed 1 night
    • Submitted via mobile

    We booked a family room and the size was adequate but looked bigger in the pictures. It is Japan after all so we are used to small rooms. There was no closet to store luggage.

    The beds were comfortable. We were in an upper floor family room and the view was lovely. The breakfast buffet was really good with many options to choose from. Our family of four enjoyed having both Japanese food and Western food options. Sometimes hotel breakfasts can be disappointing but it was really good. The staff were also courteous and attentive. Another note...the A/C was actually cold and lovely.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    9.0
    Fantastic view
    • Leisure trip
    • Family with young children
    • Family Fourth Room with Mt. Fuji View - Upper Floor(5F-6F)
    • Stayed 1 night
    • Submitted via mobile

    None But just for info for families with young kids and large luggage, its really far from the train station (15-20 min walk). I drove so it wasnt an issue.

    The view was amazing (if you can if ignore the powerlines :) ) Four single beds, two slightly larger ones. Breakfast was good, international styled. Onsen? First time trying, was great (outdoor one would have a good view of Fuji-san on a good day) but felt that there was too much restrictions. Large carpark with ample parking. Best layout for toilet, washbasin and bathtub. All seperate from each other with doors for the toilet and bathtub.

    Stayed in June 2025

  • Reviewed: 12 June 2025

    9.0
    Family friendly, tourist friendly, good staff, clean rooms and 5 min walking to Fuji Q
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Ground floor
    • Stayed 2 nights
    • Submitted via mobile

    Not much. Expensive dinner buffet but we ate at any number of surrounding good restaurants.

    Walking proximity to Fuji Q amusement park was definitely number one. Loved the breakfast buffet and absolutely loved that they had an onsen spa. Great views of Mt Fuji on top of that!

    Stayed in June 2025

  • Reviewed: 1 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Eco Plan Standard Twin Room - No Daily Cleaning
    • Stayed 2 nights
    • Submitted via mobile

    Walk from the station uphill was a bit strenuous with luggage.

    Onsen with a view of Mt. Fuji

    Stayed in May 2025

  • Reviewed: 30 May 2025

    7.0
    Great location & good value
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    unable to have dinner at the hotel as the hotel restaurant was not accepting no more clients even if the restaurant was empty.

    great location and great view

    Stayed in May 2025

  • Reviewed: 26 May 2025

    7.0
    Suitable for group staying.
    • Leisure trip
    • Solo traveller
    • Eco Plan Standard Twin Room - No Daily Cleaning
    • Stayed 3 nights

    The air conditioners seem to turn itself off once the temperature is at its level and doesn't turn on even if the room temperature deviates the setup. Not sure if it's my own room's problem. Did not bother to ask.

    Driving to this place is a bit tricky as the Google map and Apple map will give you a very local route, especially at night it is not ideal. Though once you arrive and in day time, you get to be familiar with the neighborhood, it beomces convenient. The supermarket is only 400 meters away. The lake is within walking distance but to go around the late, most tourists will rent bicycle or motorcycle ( other than driving a car.)

    Stayed in May 2025

  • Reviewed: 25 May 2025

    8.0
    Great
    • Leisure trip
    • Group
    • Family Fourth Room with Mt. Fuji View - Upper Floor(5F-6F)
    • Stayed 1 night

    While the views were good, they weren't quite the views advertised to us. Our room window didn't go far enough for all four people to see out from their beds and we were on a wall not directly facing towards Mt. Fuji. The onsen window was dirty and steamy so you couldn't see out very well. The room was also very small and cramped with the four of us in there.

    The facilities were very clean and the onsen was refreshing. The location is good. The staff went above and beyond for us and spoke good English.

    Stayed in May 2025

  • Reviewed: 24 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room (non fuji side - facing the car park) could get quite warm during the day.

    Location wasn't too far from the train station. Private hotel onsen. Hotel provides good instructions on how to use. Breakfast had quite a variety. Uses a queueing system which I can see would be quite useful in peak seasons.

    Stayed in May 2025

  • Reviewed: 22 May 2025

    7.0
    Mt Fuji steals the show
    • Leisure trip
    • Couple
    • Standard Twin Room with Mt. Fuji View - Upper Floor(5F-7F)
    • Stayed 1 night
    • Submitted via mobile

    Fairly basic.

    Amazing Mt Fuji view through the theme park.

    Stayed in March 2025

  • Reviewed: 21 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The small bed 🛏️

    The onsen

    Stayed in May 2025

  • Reviewed: 20 May 2025

    7.0
    The short sentence to sum is not balance, the rooms rates is very expendable
    • Leisure trip
    • Couple
    • Eco Plan Standard Twin Room - No Daily Cleaning
    • Stayed 3 nights
    • Submitted via mobile

    I need to walked around 10-35 minutes to find the restaurant and the supervisor.

    The location is acceptable.

    Stayed in May 2025

Showing 1 – 25

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