7.6

Reviews of HOTEL MYSTAYS Yokohama 3 stars

231-0055 Kanagawa, Yokohama, Naka-ku Sueyoshi-cho 4-81, Japan

  • 7.0 Good
    Martinez

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review
  • Makamba

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Liked the space, breakfast and the communication with the staff.

    The other receptionist couldn't find Emirates Airline contact to assist me.

    Property response:

    Thank you very much for staying at HOTEL MYSTAYS Yokohama. We also appreciate you taking the time to post your review despite your busy schedule.However, I am very sorry that I was unable to find any contact information for Emirates.We will continue to strive to provide better service and a comfortable space so that you can continue to use our services in the future. Hotel Mystays Yokohama Front Desk

    Thank you very much for staying at HOTEL MYSTAYS Yokohama. We also appreciate you taking the time to post your review despite your busy schedule.However, I am very sorry that I was unable to find any contact information for Emirates.We will… Show more

    HOTEL MYSTAYS Yokohama
    2 September 2025
  • Gamuchirai

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Akira

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Clean nice and friendly.

    Well not only this hotel but prices are higher than usual for a reason idk about

    Property response:

    Thank you very much for staying at HOTEL MYSTAYS Yokohama. We would also like to thank you for taking the time to leave a review despite your busy schedule. All of our staff will continue to work hard to provide many guests with great experiences and satisfaction. We look forward to seeing you again. HOTEL MYSTAYS Yokohama Front Desk

    Thank you very much for staying at HOTEL MYSTAYS Yokohama. We would also like to thank you for taking the time to leave a review despite your busy schedule. All of our staff will continue to work hard to provide many guests with great exper… Show more

    HOTEL MYSTAYS Yokohama
    25 August 2025
  • Karolina

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Friendly service, good location, nice and clean hotel, I recommend it!

    Property response:

    Thank you very much for staying at HOTEL MYSTAYS Yokohama. We are very happy to receive your kind words. All of our staff will continue to work hard to ensure your satisfaction on your next visit. We look forward to your next visit. HOTEL MYSTAYS Yokohama Front Desk

    Thank you very much for staying at HOTEL MYSTAYS Yokohama. We are very happy to receive your kind words. All of our staff will continue to work hard to ensure your satisfaction on your next visit. We look forward to your next visit. HOTEL M… Show more

    HOTEL MYSTAYS Yokohama
    22 August 2025
  • Avinav

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • Jane

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    The staff was very helpful, curtious, and patient.

    Price

    Property response:

    Thank you very much for staying at HOTEL MYSTAYS Yokohama.Thank you again for taking the time to post despite your busy schedule.We will not rest on our laurels, but will continue to work hard every day to become a better hotel. Hotel Mystays Yokohama Front Desk

    Thank you very much for staying at HOTEL MYSTAYS Yokohama.Thank you again for taking the time to post despite your busy schedule.We will not rest on our laurels, but will continue to work hard every day to become a better hotel. Hotel Mysta… Show more

    HOTEL MYSTAYS Yokohama
    9 August 2025
  • Reece

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    Staff were very friendly and helpful. Location was great. Rooms generally clean. Strong ac. Fairly great value.

    Under furniture and desk/TV were still dusty. The position and size of the desk and bed made it almost impossible to sit in the chair at the desk but not a bug deal. No designated smoking area.

    Property response:

    Thank you for staying at HOTEL MYSTAYS YOKOHAMA. We appreciate you taking the time to write to us. Please accept our sincere apology regarding this unfortunate situation. Our cleaning crews work hard to pay close attention to each room and ensure their pristine conditions for our guests. However, in this case, we are aware we failed to provide comfortable conditions for you and therefore caused you a great inconvenience and discomfort. Although we can't change what already happened, we can assure you this case will be closely examined to improve our services and operations. We are truly sorry. HOTEL MYSTAYS YOKOHAMA FRONT

    Thank you for staying at HOTEL MYSTAYS YOKOHAMA. We appreciate you taking the time to write to us. Please accept our sincere apology regarding this unfortunate situation. Our cleaning crews work hard to pay close attention to each room and … Show more

    HOTEL MYSTAYS Yokohama
    6 August 2025
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  • Christy

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    The location is not in the busiest area of Yokohama, but it is near the train station. The staff is helpful and generous. Hotel is clean. Very recommended.

    Property response:

    Thank you very much for staying at HOTEL MYSTAYS Yokohama.I am very happy to read so many compliments.We will continue to strive to improve our services without relying on the words of our customers. Hotel Mystays Yokohama Front Desk

    HOTEL MYSTAYS Yokohama
    31 July 2025
  • Wattan

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Khanh

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
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  • Marie

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    there are avaible cables for our phone

    sockets near the bed is only 1

    Property response:

    Thank you for staying at HOTEL MYSTAYS YOKOHAMA. We appreciate you taking the time to write to us. We appreciate you taking the time to write to us and sincerely hope to see you again at our hotel. HOTEL MYSTAYS YOKOHAMA Front

    HOTEL MYSTAYS Yokohama
    27 July 2025
  • Musa

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Everyone was so friendly and helpful. Thank you.

    Property response:

    Thank you for staying at HOTEL MYSTAYS YOKOHAMA. We appreciate you taking the time to write to us. We sincerely appreciate your warm remarks and hope to see you at our hotel again in the future. HOTEL MYSTAYS YOKOHAMA FRONT

    HOTEL MYSTAYS Yokohama
    23 July 2025
  • S

    Reviewed: 20 July 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Marina

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Good location

    Vending machine, wasn’t working

    Property response:

    Thank you very much for choosing Mystays Yokohama. We would also like to take this opportunity to thank you again for taking the time to provide us with your feedback. If you have any problems during your stay, please do not hesitate to contact us. We hope that you will have another opportunity to visit our hotel again. We look forward to welcoming you again. Hotel Mystays Yokohama Reception

    Thank you very much for choosing Mystays Yokohama. We would also like to take this opportunity to thank you again for taking the time to provide us with your feedback. If you have any problems during your stay, please do not hesitate to con… Show more

    HOTEL MYSTAYS Yokohama
    20 July 2025
  • Robert

    Reviewed: 8 July 2025 · Stayed in May 2025

    Verified review
  • Krishna

    Reviewed: 7 July 2025 · Stayed in May 2025

    Verified review
  • See the hotel
  • Helen

    Reviewed: 1 July 2025 · Stayed in July 2025

    Verified review

    Friendly staff, the hotel.is nice, clean and modern. Great location. Room was nice, beds was comfy , bath was good too

    Property response:

    Thank you for staying at HOTEL MYSTAYS YOKOHAMA. We appreciate you taking the time to write to us. We sincerely appreciate your warm remarks and hope to see you at our hotel again in the future. HOTEL MYSTAYS YOKOHAMA FRONT

    HOTEL MYSTAYS Yokohama
    2 July 2025
  • Kuan-chuan

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review
  • Mayuri

    Reviewed: 21 June 2025 · Stayed in May 2025

    Verified review
  • See the hotel
  • Anonymous

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review
  • Tennae

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Clean and tidy. Easy check in. Lots of convenience stores around.

    Out of 5 hotels in purr trip it was the smallest and most cramped. 1 microwave and 3 washers and dryers on the 2nd floor. Probably wouldn't stay again.

    Property response:

    Thank you very much for choosing Hotel Mystays Yokohama. However, we are sorry that the room did not meet your expectations. We have larger room types than the one you stayed in, and we would appreciate it if you would consider staying in one of them. Finally, thank you very much for taking the time to send us your comments. Hotel Mystays Yokohama Front Desk

    Thank you very much for choosing Hotel Mystays Yokohama. However, we are sorry that the room did not meet your expectations. We have larger room types than the one you stayed in, and we would appreciate it if you would consider staying in o… Show more

    HOTEL MYSTAYS Yokohama
    19 June 2025
  • Jonathan

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Montrell

    Reviewed: 3 June 2025 · Stayed in May 2025

    Verified review

    Very near to train station and Subway so you can venture out. Staff was very friendly and can speak good English. Bed is comfortable

    Property response:

    Thank you very much for choosing Hotel Mystays Yokohama. We are pleased to hear that you had a comfortable stay during your stay. We hope that you will choose our hotel again when you have a chance to visit our neighborhood. We look forward to welcoming you again. Hotel Mystays Yokohama Front Desk

    Thank you very much for choosing Hotel Mystays Yokohama. We are pleased to hear that you had a comfortable stay during your stay. We hope that you will choose our hotel again when you have a chance to visit our neighborhood. We look forward… Show more

    HOTEL MYSTAYS Yokohama
    4 June 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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