Mouldy wooden clothes hanger and dusty window frame inside the tatami room(washitsu) Location is a bit far if you are tired and need to walk back to the hotel after a whole day's visit in Tokyo but acceptable

Staff are nice and kind, willing to help after losing items and let us pack our luggage in the cafe

Stayed in May 2025

One day after cleaning the staff left the window open to our hotel room. Fortunately nobody broke in nor did anyone steal anything. But it felt a little careless. Communicating with the hotel they said they would arrange forwarding our luggage to the next hotel. However on the day they said the do NOT do this service and to go to 7/11 instead. Forced us to change our plans last minute and have to change the shinkansen we were taking at extra cost to us.

The room is very nice to stay in, such an excellent bathroom and well stocked. Good space in the room. Kept very clean. Bed very comfortable to stay in.

Stayed in May 2025

The 10 min walk to the train and subway might be a bit far for some, especially if it's cold or rainy (although the hotel did provide free umbrellas to borrow). However, it is due to this further location from the trains/city centre that makes it such a quiet and peaceful location - you can get a good nights sleep without the noise of the city centre. Also note that the bathroom privacy is provided by a closing glass door and curtain. The internal glass door to the shower room within the bathroom is not curtained or frosted, so that is something to consider.

LOCATION - about a 10 minute walk to JR Akihabara station, other subway lines and main Akihabara area. Very quiet location for a good night's sleep. Convenience stores (7-Eleven, Lawson) about 2 mins walk and Daily Yamazaki about 5 mins walk. Large supermarket (Life) about 10 minutes walk. CLEANLINESS - Very clean, you can request a room clean by hanging the sign on your door. DRINKS ROOM - has free coffee machine, soft drink, water & juice machine. Also has a microwave to use for free. FAMILY ROOM - nice layout (2 beds in one room, 2 futons on tatami mat in other room, also a small table and floor cushions to sit on tatami and enjoy a meal. Bathroom has shower, bath tub, sink, toilet with heated seat etc. The room did not feel too small for our family, and there was a desk with chair, clothes hanging rail and fold-out bench for a small suitcase or bags. Also has fridge with mini freezer compartment, kettle and cups.

Stayed in April 2025

Window with no view (close wall), no breakfast

Large room, very convienient bathroom, confortable beds, free drinks, modern furniture

Stayed in April 2025

No restaurant, but they do have a space with tables and chairs where you can bring your own food and they provide free drinks.

The room and the bathroom were big compared to other Japanese hotels, especially in Tokyo

Stayed in April 2025

Limited tv options. No water / coffee sachets in the room. Although these are downstairs.

Good location. Nice cafe area with refill drinks. Good toilet and shower.

Stayed in April 2025

Room was a bit squeezy for two people with no great space for luggage.

Very nice stay in a convenient location.

Stayed in April 2025

I did not expect the room to be so tiny.

Stayed in April 2025

It was a small space, even by Japan standards. Needed to side step around the beds and limited space for large suitcases.

The cleanliness, bathroom and customer service. The coffee room proved to be an unexpected bonus. The little restaurant across the road was a great place to eat with the locals.

Stayed in April 2025

The room pictures didn't reflect the room we had

The location was good, the area is nice and quiet. A short walk to the nearest station. 2 good sized convenience stores nearby. Bathroom was a very good size and the shower was powerful and hot. The room itself has everything you could need. The best part was the reception staff, they were very pleasant and unbelievably helpful.

Stayed in April 2025

Good location. Clean.

Stayed in March 2025

The room is a bit small.

Overall, very good! They have a free coffee room for guests to rest and meet up.

Stayed in November 2024

The bedroom was too tight - could not even open the luggage

Convenient location to train stations

Stayed in December 2024

Rooms can be tight

Location

Stayed in November 2024

The non requested additional bed took all the place in the room.

Amazing bathroom.

Stayed in November 2024

It was too small. There weren’t any space for open a luggage. If you open yor bag there were no space to walk so we had to jump on our bags all the time.

Location was great. Staff was friendly. Room was clean.

Stayed in November 2024

The staff told us we couldn't ship our luggage from this location, so we had to leave early in the morning to move luggage to beat the busy trains on check out day. Also, don't lose your key card, it costs 2200yen to replace (I lost mine while moving our luggage to the next hotel at 6am) Also, they do not have extra pillows or laundry machines. Lastly, the bathroom is a little strange (it's a glass windowed wall with a curtain and sliding door) so it maybe uncomfortable for some people sharing a room.

Nice location, not far from the station. Free drink bar (juice and soda) was a plus! Staff is very friendly and helpful.

Stayed in October 2024

Elevator does stop at floor 2 but there is a sign indicating it does stop there each time.

Location was just a couple mins. from main subway/train stations.

Stayed in October 2024

Washing machine facilities would be handy.

As expected. Staff were great. Cafe with unlimited drinks was a nice touch and good to have space to sit and eat.

Stayed in September 2024

Breakfast option was just a sandwich, and the lounge to eat it was too small, so most days we chose not to eat at all.

Close to 7-11, Akihabara station, large bathroom, very comfortable room

Stayed in August 2024

Breakfast could be improved

Very nice room and good location.

Stayed in April 2024

Quite a walk from nearest station. No shelter. Bring umbrella

Overall OK hotel. Near lots of nice places to eat. Clean and standard

Stayed in April 2024

I complained about somebody above me who woke me up between 12-2am!!

Clothes rail, Fantastic bed & shower !!

Stayed in February 2024

Breakfast left a little bit to be desired as it was just small items from the nearby convenient store. As it was included in the booking as a bonus I can't complain.

Open till late which was a really massive plus as I had booked the room on a whim, check in process was very quick and stress free. Endless facilities at reception that were bundled together which I made use of. Overall very happy with my stay the room had multiple charging ports and the big was very spacious. Aside from that the location was very close to JR Akihabara I would recommend this to my friends in the future.

Stayed in January 2024