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Reviews of Rockwood Hotel & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

038-2793 Aomori, Ajigasawa, Ajigasawa Kogen, Nishi-Tsugaru-Gun, Japan

#3 of 3 hotels in Ajigasawa

Guests' Choice

Review Score

Based on 156 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    8.1

  • Free Wifi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 16, 2025

    8.0
    Happy Summer Trip
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Hotel staff, facilities and also breakfast / dinner, we enjoyed staying for 2 nights in Mid Aug and wish to retrurn again in Autumn :)

    Stayed in August 2025

  • Reviewed: April 27, 2025

    9.0
    Relaxing stay with amazing views
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No bar, which was a shame. A drink would have been nice in the evening. We stayed longer in the dining room to have a drink. Not a great atmosphere for eating / drinking. Possibly thought about lighting and music would help. Very expensive to play pool.

    Dinner and breakfast had excellent choices. We all loved the Aomori Apple sorbet, juice, jam and apple pizza! The views from our window, the corridor windows and the dining room. The Onsen, yukata and iced water. Ping pong and X box Tables in reception to chat and play cards. The staff were lovely.

    Stayed in April 2025

  • Reviewed: April 18, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Only access was by taxi or hire car. Buffet dinner was ordinary

    Great location

    Stayed in March 2025

  • Reviewed: March 23, 2025

    7.0
    Love the location of the hotel as it was just 5 mins walk away from Gondola.
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    If the choices of food could change to add more variation like Shabu Shabu, or kaiseki will be good too.

    A good spread of food choices and the food was fresh and we love the dessert.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights

    No apple juice in dinner~ sad~

    Ski in/out Space

    Stayed in March 2025

  • Reviewed: March 4, 2025

    8.0
    Isolated but a good variety of facilities offered.
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No shuttle service offered. (we hired a car and did some sightseeing on the way) Only one washer and clothes dryer.

    Isolated little resort that offered a good variety of facilities for a short stay (would have stayed longer if powder is on the mountain) Ski staff and food service staff very helpful and friendly. Resort staff ok.

    Stayed in March 2025

  • Reviewed: March 4, 2025

    9.0
    Genuine ski in ski out with an outstanding Onsen
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 6 nights

    My wife and I stayed here in early February and had an excellent stay. We were blessed with outstanding snowfall during our stay and so the whole vibe of the hotel and other guests was very upbeat. The facilties are great and the onsen bath is outstanding. The rooms and beds are comfortable and like many Japanese ski resorts you have to create your own entertainment of an evening. The breakfast and dinner are both buffet style and we enjoyed all our meals. We stayed 6 nights and the variety of meals was starting to wear a little thin, but generally the food was of high quality. The staff were excellent and there was always someone on hand who spoke English , because our Japanes language skills are very bad. This is a genuine ski in ski out location with a ski locker room which has direct access to the slopes. A very well run hotel with good facilities.

    Stayed in February 2025

  • Reviewed: March 1, 2025

    8.0
    No other competitor at Aomori ski resort
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Table tennis facilities is not well kept.

    Half board with Great food and close to the chair lift. If taking lesson from the ski resort, please request for hiro-san.

    Stayed in February 2025

  • Reviewed: February 28, 2025

    7.0
    Good ski experience
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Too many guests.

    Nice ski slopes and great service

    Stayed in February 2025

  • Reviewed: February 27, 2025

    8.0
    It was relaxing.
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 7 nights

    Food should be kept warm, not served cold. The only bar was not open at the advertised hours.

    Breakfast was fine. Unfortunately, all hot food in the warming platters was cold.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great value for money!

    Stayed in February 2025

  • Reviewed: February 14, 2025

    7.0
    Location wins for ski in ski out but otherwise a soul-less place.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Buffet meals very disappointing and bed very uncomfortable.

    Great location for ski in ski out.

    Stayed in February 2025

  • Reviewed: February 12, 2025

    8.0
    What a ski wonderland.
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights

    I didn't enjoy that it was difficult to connect to the wifi, though I suppose it's also because we are on a mountain. I did think that the blankets were a little thin and one night it felt like the heating was off, so I was very cold.

    I really loved how it was right on the ski resort, so I could literally ski in and ski out. I also loved the onsen though the outside rotenburo was a little too hot. The dinner and breakfast buffet was also delicious.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    8.0
    Freindly staff, clean and ski lifts close by.
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The absence of drink machines with the ability to obtain basic alcoholic drinks. There was no laundry, which would be worthwhile for longer staying visitors.

    The staff were wonderfully friendly, a few spoke English really well. The rooms are smallish, but manageable and have everything you need. The onsen is small but quite lovely, just don’t choose the peak times to go there.

    Stayed in February 2025

  • Reviewed: February 9, 2025

    8.0
    Enjoyable and Convenient and
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Would be great if there could resume the shuttle service from and to airport in winter months.

    Variety at buffet , no queue at ski slopes. Onsen both indoor and outdoor .

    Stayed in February 2025

  • Reviewed: February 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Bit out of the way to do other activities if snow stops.

    Outdoor onsen and helpful staff.

    Stayed in January 2025

  • Reviewed: February 3, 2025

    9.0
    Best for Aomori Springs ski in ski out!
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights

    Nothing

    This is the place to stay for ski in ski out Aomori Springs Ski Resort. It is not the cheapest but it is good value if you want ski in ski out accommodation that is spacious and comfortable. The ski locker amenities are excellent and there is excellent baggage storage for early check in late check out. They will keep all your ski bags throughout your stay so no clogging up your room space. The property is not the newest but the refurbishments are good. Onsen is excellent (definitely check the outdoor pool. Great views towards the sea of Japan!

    Stayed in January 2025

  • Reviewed: January 30, 2025

    9.0
    Great place even for non-skiers.
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night

    This was our second stay at this hotel, and once again, we had a wonderful experience. On our first visit, we had a room facing the parking lot, but we were pleasantly surprised by the stunning view. This time, we stayed on the mountain side, and the scenery was just as breathtaking. The outdoor onsen was, as always, a highlight of our stay—relaxing with the natural surroundings made it even more special. The hotel's atmosphere and accommodating staff continue to impress, and we can't wait to return!

    Stayed in January 2025

  • Reviewed: January 18, 2025

    9.0
    It’s a hidden gem, keep it a secret
    • Leisure trip
    • Group
    • Deluxe King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    It’s a long trip from the airport in a taxi which is really the only way to get there.

    The staff were great, the hotel is warm, the access to the lifts is easy and the buffet is plentiful.

    Stayed in January 2025

  • Reviewed: January 10, 2025

    9.0
    Enjoyable Aomori spring resort
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    If you don't ski, or do any snow activities, there is nothing much for you to do in the hotel - of course there is table tennis, billard table, onsen. Fortunately, we have a rental car that we can drive to Hirosaki and Tsugaru.

    A cosy enclave in the snow blizzard. Good tasty selection of food for breakfast and dinner.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights

    the hotel is meant for people who are in the area for skiing/snow sports as there is not much around or to do other than skiing. if you are among this category, then the hotel is perfect as it provides everything you need from rental to food to onsen at a very reasonable price. and its literally next to the lift.

    Stayed in December 2024

  • Reviewed: January 5, 2025

    9.0
    Great affordable ski/in out.
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Wish the staff were quicker to respond to email/booking.com messages otherwise it was a great stay and I’d definitely stay a 3rd time! I also wish they had communal facilities like a microwave.

    2nd time staying here for skiing as it is one of the more affordable ski in and out places. Big rooms (and great view from our room of the ski field), comfortable bed and big vanity area which was useful since we had to wash baby stuff. Good food and great onsen. We had our 2mth old and got there at 9am however couldn’t check in till 3pm so they gave the theatre room for my MIL to use privately rather than the foyer. I was also able to put my esky for baby stuff in their fridge since check in wasn’t till 3pm.

    Stayed in January 2025

  • Reviewed: December 31, 2024

    9.0
    Excellent value for money and wonderful skiing
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent proximity to ski field and great meals

    Stayed in December 2024

  • Reviewed: December 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Probably a little bit old for TV, and facility. But everything is comfortable and clean.

    The staffs are all very nice and welcoming, I enjoyed my time there very very much!

    Stayed in December 2024

Showing 1 - 25

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