Reviews of Ooedo Onsen Monogatari Masuya 3 stars
989-6823 Miyagi, Osaki, Narukoonsen Yumoto 82, Japan

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Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewClose to the station, room was a good size. Good buffet, both for breakfast and dinner. Public bath was clean and spacious.
Outdoor public bath had no views, but that probably had more to do with privacy as screens were erected to block view into bath area from adjacent hotels.
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewGood distance to the train station
Very old threadbare carpets and wallpaper hanging off the walls. Mould in the bathroom and very worn furnishings.
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewFriendly and helpful staff. Overall, hotel was nice and comfortable. Food was good, wide varieties and ample. Like the onsen too.
Wifi only limited to the lobby area. Car park far away.
Reviewed: 11 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 November 2024 · Stayed in November 2024
Verified reviewReviewed: 3 November 2024 · Stayed in October 2024
Verified reviewLovely traditional onsen with great dinner and breakfast buffet. Yukata provided. Internal and external baths. Highly recommended for real Japanese experience.
Reviewed: 2 November 2024 · Stayed in November 2024
Verified reviewReviewed: 29 October 2024 · Stayed in October 2024
Verified reviewReviewed: 26 May 2024 · Stayed in April 2024
Verified reviewthe hotel room is spacious, onsen is good. the buffet style dinner and breakfast is okay; not impressive.
parking is not onsite. You need to take a hotel shuttle to the parking area.
Reviewed: 7 April 2024 · Stayed in April 2024
Verified reviewA quite onsen area, with good view in the outdoor onsen. Natural Onsen water is hot and relaxing.
· Stuff is a bit old, everything works and feels fine, but just a bit creaky here and there.
Reviewed: 27 March 2024 · Stayed in March 2024
Verified reviewReviewed: 16 March 2024 · Stayed in February 2024
Verified reviewBreakfast and dinner were great and onsen was very good.
No wifi in rooms and no central air in rooms. We came in winter so it was ok but the summer would be too hot.
Reviewed: 5 March 2024 · Stayed in March 2024
Verified reviewReviewed: 28 February 2024 · Stayed in February 2024
Verified reviewThe room is small but got everything I need. The meals are good. With elevator and have many cats nearby.
English service could be better, I got troubles when talking to the reception when check-in and get the obi. I just couldn't understand how the vans that take customers to the JR station work.
Reviewed: 7 February 2024 · Stayed in February 2024
Verified reviewOnsen baths were very nice.
Most of the staff didn’t speak any english, most signs were japanese only.
Reviewed: 10 January 2024 · Stayed in November 2023
Verified reviewReviewed: 3 January 2024 · Stayed in October 2023
Verified reviewCharged for spa's tax even didn't use it.
Reviewed: 15 December 2023 · Stayed in December 2023
Verified reviewWe had a very good time at Ooedo Onsen, everything’s lovely, comfortable, onsens are stunning with the mountain view. The room is very spacious and calm. Dinner and breakfast are excellent.
The room was over heat when we arrived, and despite we turn off the heating, the room was still too hot. We keep the window open during all night (it was beginning of december) but the room didn’t get cooler so we didn’t spent a very good night unfortunately.
Reviewed: 11 December 2023 · Stayed in October 2023
Verified reviewReviewed: 21 November 2023 · Stayed in November 2023
Verified reviewNice buffet dinner. Not fantastic as per other reviews I read, but not bad. Many varieties.
Staffs not good at English, which I suppose their customers are locals. Something annoying is the breakfast timing. We were asked to come back after the schedule as they are full. As we plan to check out early hence we insist for the breakfast. So they arrange us to sit near the entrance. There are still available tables in the restaurant and we feel kinda annoyed when the locals are not rejected.
Reviewed: 19 November 2023 · Stayed in November 2023
Verified reviewbuffet is great for breakfast & dinnner
Parking space is a little bit far from hotel but it do have shuttle bus stand by most of time
Reviewed: 18 November 2023 · Stayed in October 2023
Verified reviewbig room, clean, nice dinner and breakfast
Reviewed: 17 November 2023 · Stayed in October 2023
Verified review