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Reviews of Ooedo Onsen Monogatari Masuya This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

989-6823 Miyagi, Osaki, Narukoonsen Yumoto 82, Japan

#4 of 14 hotels in Osaki

Guests' Choice

Review Score

Based on 34 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    7.6

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    7.7

  • Free Wifi

    9.2

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Showing 1 - 25

  • Reviewed: May 12, 2025

    9.0
    Value for money hotel
    • Leisure trip
    • Solo traveler
    • Standard Japanese-Style-Room 16 sqm - Indoor Bath - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Outdoor public bath had no views, but that probably had more to do with privacy as screens were erected to block view into bath area from adjacent hotels.

    Close to the station, room was a good size. Good buffet, both for breakfast and dinner. Public bath was clean and spacious.

    Stayed in May 2025

  • Reviewed: December 16, 2024

    6.0
    Good staff, food, onsen and room. Good stay here. Less so about wifi and car park
    • Leisure trip
    • Couple
    • Standard Japanese-Style-Room 19 sqm - Indoor Bath - Non-Smoking
    • Stayed 2 nights

    Wifi only limited to the lobby area. Car park far away.

    Friendly and helpful staff. Overall, hotel was nice and comfortable. Food was good, wide varieties and ample. Like the onsen too.

    Stayed in December 2024

  • Reviewed: November 3, 2024

    8.0
    Real Japan
    • Leisure trip
    • Family with young children
    • Japanese-Style Deluxe Room - Non-Smoking - Annex Building
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely traditional onsen with great dinner and breakfast buffet. Yukata provided. Internal and external baths. Highly recommended for real Japanese experience.

    Stayed in October 2024

  • Reviewed: May 26, 2024

    8.0
    A nice stay for 1 night
    • Leisure trip
    • Couple
    • Superior Japanese-Style Standard Room - Non-Smoking - New Building
    • Stayed 1 night

    parking is not onsite. You need to take a hotel shuttle to the parking area.

    the hotel room is spacious, onsen is good. the buffet style dinner and breakfast is okay; not impressive.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Relaxing and hot Natural Onsen.
    • Leisure trip
    • Solo traveler
    • Japanese-Style Comfort Room - Non-Smoking - New Building
    • Stayed 1 night

    · Stuff is a bit old, everything works and feels fine, but just a bit creaky here and there.

    A quite onsen area, with good view in the outdoor onsen. Natural Onsen water is hot and relaxing.

    Stayed in April 2024

  • Reviewed: March 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Japanese-Style Family room - Non-Smoking - New Building
    • Stayed 2 nights
    • Submitted from a mobile device

    No wifi in rooms and no central air in rooms. We came in winter so it was ok but the summer would be too hot.

    Breakfast and dinner were great and onsen was very good.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Japanese-Style Compact Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Most of the staff didn’t speak any english, most signs were japanese only.

    Onsen baths were very nice.

    Stayed in February 2024

  • Reviewed: January 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Japanese-Style Standard Room - Non-Smoking - New Building
    • Stayed 1 night

    Charged for spa's tax even didn't use it.

    Stayed in October 2023

  • Reviewed: November 21, 2023

    6.0
    Not suitable for tourists
    • Leisure trip
    • Family with young children
    • Japanese-Style Compact Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staffs not good at English, which I suppose their customers are locals. Something annoying is the breakfast timing. We were asked to come back after the schedule as they are full. As we plan to check out early hence we insist for the breakfast. So they arrange us to sit near the entrance. There are still available tables in the restaurant and we feel kinda annoyed when the locals are not rejected.

    Nice buffet dinner. Not fantastic as per other reviews I read, but not bad. Many varieties.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Japanese-Style Standard Room - Non-Smoking - New Building
    • Stayed 1 night

    big room, clean, nice dinner and breakfast

    Stayed in October 2023

  • Reviewed: November 17, 2023

    8.0
    Very good introduction to a traditional Japanese onsen hotel with great access for hiking
    • Leisure trip
    • Couple
    • Japanese-Style Compact Room - Non-Smoking
    • Stayed 1 night

    Great location in pretty little town with a few onsen hotels, close to station. Buffet breakfast and dinner good with plenty of choice whether japanese or western. Some great walks nearby and amazing views with leaves turning in October.

    Stayed in October 2023

  • Reviewed: November 17, 2023

    9.0
    Great bath!
    • Leisure trip
    • Solo traveler
    • Single Room - Smoking
    • Stayed 1 night

    Smoking is allowed and sometimes the corridors would smell of smoke.

    Dinner (night of stay) and Breakfast were both provided and were buffet style. Wide spread of food options and many different types of cuisine is sure to give you something you like.

    Stayed in November 2023

  • Reviewed: October 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Japanese-Style Compact Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking was not at hotel site. Has to be at another parking site.

    The public bath facilities were good. The food was plentiful and has much variety.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    An enjoyable stay with some of the most exceptional and surprising buffet spreads
    • Leisure trip
    • Couple
    • Japanese-Style Compact Room - Non-Smoking
    • Stayed 1 night

    The room is functional but probably the weakest point of the hotel. We did pay for the small room, so it's not a surprise that the room was small, but it felt very dark inside even with the lights on, and it was warm at night. When we opened the window to let in some air (it is October and cool), the air has a strong hot spring/sulfuric smell, which did not make the stay as comfortable. We still slept well nonetheless, but a better way to regulate the room temperature would have been nice.

    The dinner and breakfast buffets were absolutely exceptional. We were surprised by the selection of foods and desserts. There was a ramen station, sushi station, snow crab, and lychee among other fruits. For breakfast, among the range of usual foods, there's a make-your-own rice bowl with unlimited negitoro and that was super enjoyable. They even have a pancake maker that makes fresh pancakes with a wave of your hand. Considering that this is at Naruko, they had a very novel bath in the form of a wide vat that makes you feel like one of those kokeshi dolls in an onsen vat. The water felt good, and the onsen that didn't have the vat had a very good view. Since they swap the genders overnight, one can try both. They have pretty fun amenities too, such as ping pong tables, a very complete comic section (in Japanese), and some slots, claw machines and a taiko no tatsujin machine.

    Stayed in October 2023

  • Reviewed: February 21, 2025

    2.0
    Really disappointing stay from start to finish, not worth the money.
    • Leisure trip
    • Couple
    • Standard Japanese-Style-Room 16 sqm - Indoor Bath - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very old threadbare carpets and wallpaper hanging off the walls. Mould in the bathroom and very worn furnishings.

    Good distance to the train station

    Stayed in February 2025

  • Reviewed: February 28, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room - Smoking
    • Stayed 1 night

    English service could be better, I got troubles when talking to the reception when check-in and get the obi. I just couldn't understand how the vans that take customers to the JR station work.

    The room is small but got everything I need. The meals are good. With elevator and have many cats nearby.

    Stayed in February 2024

  • Reviewed: November 19, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Japanese-Style Standard Room - Non-Smoking - New Building
    • Stayed 1 night

    Parking space is a little bit far from hotel but it do have shuttle bus stand by most of time

    buffet is great for breakfast & dinnner

    Stayed in November 2023

  • Reviewed: October 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Compact Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I found the location pretty accessible. Easy to reach, just 3-5 mins walk from the train station. The staff couldn’t really speak much English but not an issue, just use Google translate. The room did not have air conditioning, but I didn't find it too much an issue as I went during the cool period. Room was pretty comfy. Meals were buffet style. Great tasting food in my opinion. Very wide spread of foods to choose from. No private onsen. The hotel changes the schedule of the bathing times such that everyone can try out the different onsens available in the hotel. Quite fun to try out the different onsens available. There were table tennis tables and rackets and balls available, game machines, and tons of Japanese language manga. Didn't see a single person there though. Had the whole place to myself. Would come back ur I have the chance

    Stayed in October 2023

  • Reviewed: December 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Japanese-Style Compact Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was over heat when we arrived, and despite we turn off the heating, the room was still too hot. We keep the window open during all night (it was beginning of december) but the room didn’t get cooler so we didn’t spent a very good night unfortunately.

    We had a very good time at Ooedo Onsen, everything’s lovely, comfortable, onsens are stunning with the mountain view. The room is very spacious and calm. Dinner and breakfast are excellent.

    Stayed in December 2023

  • Reviewed: August 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Japanese-Style-Room 19 sqm(New Building) - Indoor Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: December 11, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Japanese-Style-Room 19 sqm - Indoor Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: November 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Japanese-Style-Room 19 sqm(New Building) - Indoor Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: October 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: March 27, 2024

    8.0
    Immerse yourself in a typical onsen resort hotel where the majority of guests are Japanese.
    • Leisure trip
    • Couple
    • Japanese-Style Compact Room - Non-Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2024

Showing 1 - 25

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