Restaurant was closed so no possibility to have breakfast or dinner. But this wasn’t a problem as we were able to bring in food and beers from outside. Nikkō shuts down early so you have to be organised and there are no places to eat nearby. Given that the facilities were not all provided I thought it didn’t represent best value for money especially when compared to our other hotels in Japan.

The spa was lovely and convenient and kept spotless. There are vending machines available with soft drinks and beers. There was a microwave so you could heat meal’s brought in from outside which was a life saver. It was a great base to explore the area. Nikkō really is a special place! A visit to the national park is a must.

Stayed in August 2025

Poor response time

Clean

Stayed in August 2025

I loved the outdoor rock bath!

Stayed in July 2025

Open-air onsen was awesome. Staff allowed us to leave luggage early. Overall, we've got what we wanted. The location is a bit off, but we usually had dinner in the town and then rode on the last bus to reach the hotel.

Stayed in April 2025

The facilities are a little bit old.

The outdoor hot springs.

Stayed in October 2024

The beds were hard and the furniture a little tired. The room was stifling especially the bathroom. Kettle provided was not near a plug socket.

It was close to bus stop but out of town. Plenty of storage.

Stayed in June 2024

Not being allowed to use the hot spring bath as we have tattoos. I understood before coming to Japan tattoos were taboo in public baths but thought hotels would be ok but alas not in this one :-(

Great little hotel, convenient location for everywhere we wanted to visit whilst we were in Nikko. You didnt get to choose what you wanted for breakfast but it was not a problem as everyday you were greeted with fruit and yoghurt, soup, toast and a different main plate each day so we did not go without! Lovely place and would recommend!

Stayed in May 2024

The hotel is very old and is surrounded by other abandoned properties, it seems they really struggled with the pandemic. The showers are terrible which would be fine if you use the well equipped onsen but we couldn't with our child. The beds are not very comfortable and it's definitely showing its age.

The staff are wonderful and the breakfast is lovely, a short walk to Toshogu and other attractions.

Stayed in March 2024

Could do with some more reasonably priced food options along with the nice multi-course offering. Had assumed that the snooker table was free, but it cost 11000 yen to use Did feel a bit out of the way from main Nikko, but really it's not that far.

The hotel is reasonably located from Nikko train station. It's right across from stop 13 on the tourist bus, around 15 minutes from the station. The area the hotel is in has seen better days with abandoned properties across the road and next door to it. The hotel itself is very neatly kept, but is feeling a little long in the tooth now. The onsite onsen(s) (male and female provided) are nice, with indoor and outdoor pools for each. There's not a lot of options close by for food, and so we opted for the dinner and breakfast to be added. Wasn't cheap, and actually doubled the overall cost of our stay (there were six of us), but was nice to have multi-course French meals.

Stayed in January 2024

For Nikko this was a really well priced hotel. The staff were friendly, and the room was really large. The onsen at the hotel was lovely, and we enjoyed it everyday. The hotel is a little far, but the staff would call us a taxi if we need, but it is close enough to walk to the shrines.

Stayed in December 2023

Good location, clean and friendly staff who speak English.

Stayed in December 2023

The hotel is quite remote from the centre, although the location next to a bus stop offsets this point somewhat. The staff speaks very basic English and was not super helpful when asked to arrange for a taxi, for instance. They generally seem much more focused on following the protocol than on assisting their guests. Also, maybe a misinterpretation, but I had the impression that Japanese guests were more welcome than foreigners.

The onsen was a great plus. It was nicely arranged and very relaxing. Although the place is a bit dated and has its drawbacks, overall, the price is a good bargain for the standard offered.

Stayed in November 2023

Nothing was lovely

Location was excellent friendly staff

Stayed in October 2023

It has seen better days, but is clean and comfortable

The bath house was a great bonus

Stayed in October 2023

Hotel very dated and could do with modernising. Was under the impression I could use the onsen with tattoos but told on arrival I wasn’t allowed which was disappointing. Hotel restaurant expensive so decided to eat out, but there aren’t many food options close by that are open in the evening. 30+ mins walk into Nikko for food. Bedroom was clean, but bathroom still had hairs on the walls/in the shower and smelt like an old people’s home.

Staff friendly and fairly helpful. Decent location, 15 mins on the bus from Tobu-Nikko station, 25 mins walk from World Heritage site which was the highlight of my stay - a must visit! Room was mostly clean and good size.

Stayed in March 2024

No breakfast or dinner, restaurant closed

Stayed in June 2023

Communication of staffs, toilet and bathtub smells bad when i enter the room so i didnt take shower..

Stayed in March 2023

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Stayed in April 2025

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Stayed in May 2025

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Stayed in March 2025

There are no comments available for this review

Stayed in November 2024

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Stayed in December 2024

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Stayed in November 2024

There are no comments available for this review

Stayed in May 2024