Nil

Charming hotel that feels authentic.

Stayed in August 2025

It was all amazing

This place was unlike anywhere I have stayed before. It is actually a heritage street in Kyoto that has been turned into a hotel. Each double is beautifully fitted out in a traditional Japanese design. Each room has its own outdoor bath. We paid for a Wagyu degustation for dinner and also for breakfast and both these meals were unique and very memorable - not to mention delicious! All the staff here are wonderful roo!

Stayed in August 2025

The bathroom sink drain kept getting stuck but that was it. Wish the sitting area had more comfortable settings.

It was cute and safe. Loved all the amenities! And the staff was super kind

Stayed in August 2025

Beautiful property. Great food and kind staff

Stayed in July 2025

Loved our stay, the place looked like the photos and the staff were all wonderful. Food was also wonderful.

Stayed in May 2025

I loved the set up of the of the house! It was beautiful and the bed was amazing! They treated us very well even though we were relatively young. The breakfast was great too!

Stayed in June 2025

It’s unique place to stay, the hotel own’s a street, feels like you are in a different world!

Stayed in June 2025

We were offered a complimentary gift (late check out, plum wine or another option). We asked for the plum wine but it wasn’t given to us. We didn’t ask on check out as we’d only got a rucksack as our luggage was in Osaka and it would have been awkward to carry for the remainder of our time in Kyoto

We really enjoyed our stay at Nazuna Kyoto Tsubaki st. The accommodation was beautiful and really comfortable, we loved the stocked fridge and the reed diffuser which is free for you to take home (its smells wonderful and we can’t wait to open it!). The staff were friendly and very attentive and explained everything to us on arrival. The breakfast was also lovely and very filling. This is the first hotel we’ve stayed in in Japan where our 9 year old was given a separate bed which was a welcomed relief (it isn’t a standard in western countries and something we have never experienced in other countries)

Stayed in May 2025

While the design is creative and innovative, the use of multiple levels and steps in the unit, is challenging for anyone with balance or mobility issues. The staff were very receptive to this feedback.

Stunning redesign of a machiya. Innovative menu ( have the Oita Wagyu set) and the sweetest staff in Kyoto. Turn up the heat in the outdoor bath and let your muscles and mind relax.

Stayed in May 2025

We loved the room! It was definitely a treat to have a bigger space in a room for a little while after several small hotel rooms. The room was beautiful and comfortable, and the traditional exterior was a dream. Of course one of the main reasons we booked this was to have a private onsen which was much needed after days of walking. It was really nice to be able to choose your preferred temperature. Additionally, we absolutely loved the dinner you can book at Bungo restaurant - highly recommend this! My partner had the full wagyu menu and I had the other meat menu which included sushi. My partner is a meat lover and I don’t eat meat as much but we were blown away by the menu, the combinations of the dishes and taste - we reminisced the menu the whole day today! We were also pleased that the chef still adapted the dishes to your preference; I like my meat a bit more cooked and this was no issue at all. The staff was super friendly and welcoming!

Stayed in May 2025

The feel of stepping into a different era hits immediately as you walk in. Everyone was extremely helpful and friendly. The treatment makes the stay better than anyone could expect. The food surpassed our expectations. The room was beautiful and felt very private and quiet.

Stayed in April 2025

The lack of space to open out suitcases in the rooms, especially if 3 people are in one accommodation. It would have been nice to have some more savoury snacks in the lounge for those of us who don't like sugar. It is a small lounge so it can get overcrowded in the evening. Clearing up used glasses and plates more frequently would have been good too.

The facilities and hospitality are excellent. The Ochazuke breakfast was delightful and the restaurant itself is beautifully fitted out. We were in a private dining space since we were 5 people and it was absolutely divine looking. The staff were extremely helpful but wonderfully discreet in appearing only as required. The food was exquisite and almost too beautiful looking to eat. It was a visual delight for the senses. The bedrooms are well fitted out and very comfortable. The pyjamas are soft and beautiful and having one's own hot tub was luxurious and relaxing. The lounge is excellent with free flowing wine and sake for a few hours each evening. The staff are extremely polite and helpful. We enjoyed the tea blending session in the lounge in the evening. We didn't have time to book in for a kimono tying class but we would love to do it when we return next time. Thank you for a wonderful stay, Nazuna Tsubaki Street. we will definitely be back for a longer stay.

Stayed in April 2025

The water in the hot tub did not maintain its temperature.

The setting for Breakfast was superb as was the food and service. The Lounge facility for the evenings is also excellent though a few more savoury snacks would have been welcome. The staff are all extremely helpful and polite. The hot tub in each room is an amazing inclusion as are the soft pyjamas. The aesthetic of the entire room is superb. Thanks Nazuna Tsuki Street for a wonderful stay.

Stayed in April 2025

Hotel is a lovely hidden old Kyoto street with cute small houses. A great place to chill in private onsen. Comfortable beds, luxury bathroom. Wagyu dinner menu is mind blowing. Worth every penny.

Stayed in April 2025

Check-in was a bit awkward. We left our bags because our room wasn't ready and went off to explore. When we return much later and very tired, we were told the bags were in our room. We found 3 of our 5 bags in the entry room. I went back to the front desk to inquire about our other 2 bags and waited quite a long time for the previous shift to be contacted. It turns out the other 2 bags were in our room, but placed around the corner in a little cubby.

Breakfast was very good and location was also good. Room was very comfortable and outdoor bath was outstanding.

Stayed in March 2025

It was a little too expensive in my opinion for one night stay. But, it was such a memory maker, that I am glad we did it anyway. Everything about it was memorable, and I would do it again (even though it was expensive). And, lodging is expensive everywhere around there, so it's the norm. And you get more by paying more at this spot.

The greeting and initial tea with intro to the location and amenities was really great. The dinner and breakfast were very very good. Dinner was exceptional in fact. The private bath outside the room was really fun and nice to have. The beds were great. The staff was amazing.

Stayed in April 2025

Size of the rooms where small so no where to open multiple luggages and pack, little expensive for the value offered

Private outdoor bath, smiling & positive staff, authentic atmosphere, overall amenities, snacks & drinks in the lounge

Stayed in April 2025

The staff here are super nice and helpful! Private bath is fantastic!

Stayed in March 2025

Nothing

The bath was wonderful and staff were very thoughtful, I like every bit of it.

Stayed in March 2025

When you enter the hotel it feels like stepping into paradise. This place is so serene. It’s perfect! The staff was very attentive, nice, friendly & helpful.

Stayed in March 2025

The room we stayed in lacked space for luggage or unpacking/packing easily.

Excellent staff and the food and facilities were fantastic. The beds and bathroom, and the outdoor tub were amazing. Overall, really nice.

Stayed in February 2025

The equipment was too complicated

Atmosphere

Stayed in February 2025

The amenities and room was fantastic. Also loved the japanese breakfast to recharge us for the day!

Stayed in January 2025

Quiet location, easy bus to train station and to Gion, private outdoor bath, all the provided comforts (pajamas, toiletries, free drinks and snacks in the lounge, egg sandwiches for late night snack), amazing breakfast, large comfy bed, smiling and friendly staff

Stayed in December 2024