Reviews of Nazuna Kyoto Higashi Honganji 4 stars
600-8159 Kyoto, Kyoto, Shimogyo-ku Kamemachi 2, Japan
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt’s really traditionnel and correspond at yours expectations of a ryokan/matsuya. It’s clearly our best hotel during our trip in Japan !
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe historic building and cozy feeling in the room. The location across the street from an amazing temple and the historical ties between the property and the temple.
Dear Nicholas, Thank you very much for staying with us. We are honored to receive your kind words about our historic building and unique location. We will continue striving to provide a comfortable and memorable stay. Best regards, Miharu Hayashi Nazuna Kyoto Higashi Honganji
Dear Nicholas, Thank you very much for staying with us. We are honored to receive your kind words about our historic building and unique location. We will continue striving to provide a comfortable and memorable stay. Best regards, Miharu … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThis was, by far, our best hotel stay EVER! From the beautiful room to the kind and attentive staff, this hotel is a solid 10/10, no questions asked. The amenities of the highest quality Breakfast was an unforgettable culinary experience. The setting was superb, and the chef’s kindness and professionalism made the experience truly exceptional. The location is also excellent, just a short walk from Kyoto Station. HIGHLY RECOMMENDED!
Dear Aviad, Thank you very much for staying with us and for your heartwarming review. We’re truly delighted to hear that you enjoyed every aspect of your stay, from the room and amenities to the breakfast and our staff’s hospitality. We will continue striving to provide memorable experiences, and we hope to welcome you back the next time you visit Kyoto. Best regards, Miharu Hayashi Nazuna Kyoto Higashi Honganji
Dear Aviad, Thank you very much for staying with us and for your heartwarming review. We’re truly delighted to hear that you enjoyed every aspect of your stay, from the room and amenities to the breakfast and our staff’s hospitality. We w… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe traditional Japanese breakfeast is a treat. It would be nice to have more options for people staying many days.The staff are amazing and go out of their way to help. We had a great shabby-shabu dinner one night too
Nothing.
DearMiles, Thank you very much for your long stay with us. We appreciate your compliments and feedback regarding our meals and service. We are delighted that you enjoyed the meals served around the irori. We hope the rest of your stay in Japan will be filled with sunny days. Best regards,Nazuna Kyoto Higashi Honganji Miharu Hayashi
DearMiles, Thank you very much for your long stay with us. We appreciate your compliments and feedback regarding our meals and service. We are delighted that you enjoyed the meals served around the irori. We hope the rest of your stay in Ja… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWe made a dinner reservation only a couple of weeks before arriving which was confirmed quickly. The dinner was an intimate and fun experience with the staff that served us, with delicious food, one of our best nights in the whole trip. The outdoor tub was perfect size and so relaxing. The breakfast was very filling and again, served very kindly by the staff. The staff from start to finish were attentive, friendly and welcoming - they also spent time getting to know us, giving us recommendations for good food around the citylook forward to coming back here in the future and bringing others with us.
Thank you very much for your kind message. We strive every day to provide heartfelt service to all of our guests. We hope that your stay with us will remain a wonderful memory of your time in Japan. I am grateful for the opportunity to speak with you and for this encounter. We look forward to seeing you again anytime. From the staff who served your breakfast
Thank you very much for your kind message. We strive every day to provide heartfelt service to all of our guests. We hope that your stay with us will remain a wonderful memory of your time in Japan. I am grateful for the opportunity to spea… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewThe staff were AMAZING
Nothing- loved everything
Dear Wesley, Thank you so much for staying with us and sharing such a wonderful comment and review on our hotel. We are delighted to have you as our guests. If you have a chance to visit Kyoto again, we would appreciate it if you could use Nazuna once again as a destination and place to relax. Sincerely yours Nazuna Kyoto Higashi Honganji Reception staff Miharu Hayashi
Dear Wesley, Thank you so much for staying with us and sharing such a wonderful comment and review on our hotel. We are delighted to have you as our guests. If you have a chance to visit Kyoto again, we would appreciate it if you could use … Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLovely building and great amenity
Enjoyed everything
Dear David, au Thank you so much for staying with us and sharing such a wonderful comment and review on our hotel. We are delighted to have you as our guests. If you have a chance to visit Kyoto again, we would appreciate it if you could use Nazuna once again as a destination and place to relax. Sincerely yours Nazuna Kyoto Higashi Honganji Reception staff Miharu Hayashi
Dear David, au Thank you so much for staying with us and sharing such a wonderful comment and review on our hotel. We are delighted to have you as our guests. If you have a chance to visit Kyoto again, we would appreciate it if you could us… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in May 2025
Verified reviewAmazing place beautiful view and overall a great experience
Dear Eden, il Thank you so much for staying with us and sharing such a wonderful comment and review on our hotel. We are delighted to have you as our guests. If you have a chance to visit Kyoto again, we would appreciate it if you could use Nazuna once again as a destination and place to relax. Sincerely yours Nazuna Kyoto Higashihonganji Reception staff Miharu Hayashi
Dear Eden, il Thank you so much for staying with us and sharing such a wonderful comment and review on our hotel. We are delighted to have you as our guests. If you have a chance to visit Kyoto again, we would appreciate it if you could use… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe attentiveness and service was great! The room amenities and drinks/snacks
Food/meals could be better
Dear Angela, Thank you so much for staying with us and sharing such a wonderful comment and review on our hotel. We are delighted to have you as our guests. If you have a chance to visit Kyoto again, we would appreciate it if you could use Nazuna once again as a destination and place to relax. We apologize for not meeting your expectations regarding the food. We will discuss the issue among our staff and make every effort to improve the situation to your satisfaction. If you have a chance to visit Kyoto again, we would appreciate it if you could use Nazuna once again as a destination and place to relax. Sincerely yours Nazuna Kyoto Higashihonganji Reception staff Miharu Hayashi
Dear Angela, Thank you so much for staying with us and sharing such a wonderful comment and review on our hotel. We are delighted to have you as our guests. If you have a chance to visit Kyoto again, we would appreciate it if you could use… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLovely facility and wonderful breakfast.
Asked to check out 45 minutes later and was told there was an hourly charge for that- would be better to simply say yes or no. I have never heard of an hourly charge- just unnecessary nickel and diming. Towels are plush but not absorbent Definitely not much help for information so just have your itinerary at the ready. WiFi was awful. Only worked well for a few minutes at a time and our upstairs had no connection at all.
Thank you very much for your stay and your valuable feedback. We are very pleased to hear your compliments about our breakfast. We are glad to hear that you enjoyed our breakfast served in the sunken hearth of our hotel. On the other hand, we sincerely apologize for any discomfort you may have experienced in the check-out process, the Wi-Fi environment, or the comfort of the equipment. We have a rule that we charge an additional 3,000 yen per hour for staying after check-out for up to one hour. We deeply regret that we were not able to provide this information in a manner that was sufficiently clear and understandable to our guests. We will share this information with our staff and review our treatment of guests so that we can provide more personalized information to our guests. We will work to improve the Wi-Fi environment and the furnishings in the hotel to make your stay more comfortable. The entire staff will continue to work hard to provide you with a more satisfactory stay in the future. Thank you very much for your valuable feedback. Nazuna Kyoto Higashi Honganji Miharu Hayashi
Thank you very much for your stay and your valuable feedback. We are very pleased to hear your compliments about our breakfast. We are glad to hear that you enjoyed our breakfast served in the sunken hearth of our hotel. On the other hand,… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewBreakfast was exceptional! Fresh ingredients, interesting variety, amazing presentation, attentive stuff. Our allergy and taste preference were fully accommodated! We also really like our two level room that easily accommodated the four of us.
Location was the only thing we didn’t like about our stay.
Thank you very much for taking the time to share your kind feedback. We are delighted to hear that you enjoyed our breakfast, especially the freshness of the ingredients, the variety, the presentation, and the service provided by our staff. It is also wonderful to know that our team was able to accommodate your dietary preferences and allergies to your satisfaction. We’re also very pleased that you and your group found the two-story room comfortable and relaxing during your stay. At the same time, we sincerely regret that the location did not fully meet your expectations. While we strive to offer a peaceful and authentic Kyoto experience, we understand that accessibility and convenience are also important. Your feedback will be shared with our team for future improvements. We truly appreciate your stay with us and hope to have the pleasure of welcoming you again in the future. Warm regards, SERINA TERAOKA Nazuna Kyoto Higashi-Honganji
Thank you very much for taking the time to share your kind feedback. We are delighted to hear that you enjoyed our breakfast, especially the freshness of the ingredients, the variety, the presentation, and the service provided by our staff… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in March 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in April 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified review