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Reviews of New Central Hotel Katsuta This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

312-0047 Ibaraki, Hitachinaka, Omotecho 20-3, Japan

#12 of 13 hotels in Hitachinaka

Guests' Choice

Review Score

Based on 20 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    7.3

  • Facilities

    7.2

  • Staff

    8.4

  • Value for money

    8.0

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 20

  • Reviewed: April 6, 2025

    7.0
    Pleasant stay except hard pillow which was for me hard to sleep on
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Standard hotel in a sleepy part of the town. Breakfast was okay though nothing special. You can use onsen at the top floor but it works on timetable for man/woman and during the week it seemed to have only man schedule. The only issue I have with the room is the pillow which was too hard for me to sleep on comfortably

    Stayed in April 2025

  • Reviewed: March 18, 2025

    8.0
    Nice experience
    • Business trip
    • Family with young children
    • Double Room with Tatami Area - Non-Smoking
    • Stayed 5 nights

    It is on the second floor, so you have to carry the luggage up. It is ~1km from the Katsuta train station.

    The hotel has a charming, old-fashioned appearance but offers a very pleasant stay. The staff is exceptionally friendly and helpful. It is a great choice for families, as they are very welcoming to children—my child even received special gifts from the hotel owner. Additionally, there are restaurants and supermarkets nearby, making it a convenient location. I highly recommend this hotel.

    Stayed in March 2025

  • Reviewed: November 16, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Tatami Area - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Distance from katsuta station. Toilet bidet not working.

    Staff service

    Stayed in November 2024

  • Reviewed: October 11, 2024

    8.0
    room size for Japan standard excellent. Breakfast can be better.
    • Business trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 4 nights

    There are about 20 steps to the reception. need to climb up and down with luggage. Same is difficult when travelling with suit cases.

    Breakfast could have been better. However acceptable..

    Stayed in October 2024

  • Reviewed: May 15, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights

    Our luggage was torn while under the hotel custody. The repair done was slipshod

    The 700Y breakfast was good value

    Stayed in May 2024

  • Reviewed: October 15, 2023

    8.0
    Easy check in, decent sized room.
    • Leisure trip
    • Solo traveler
    • Single Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing comes to mind

    Easy to get to

    Stayed in October 2023

  • Reviewed: May 15, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    12 minutes to the station.

    price is goodp

    Stayed in April 2023

  • Reviewed: October 7, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 3 nights

    Location is a little far from Katsuta station (about a ten-minute walk or a two-minute ride on the small local railway).

    Excellent buffet breakfast. Convenient night life and shops nearby.

    Stayed in October 2022

  • Reviewed: September 12, 2024

    10
    Reasonable staying
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Women Spa has limited time and I can’t use it. Please notice the spa time. It is too far from JR station and walk 20mins with sunshine. It take 190 yen by bus to JR station.

    It has free drink. The staff are nice. The breakfast is v tasty.

    Stayed in September 2024

  • Reviewed: July 30, 2024

    9.0
    it is good for holidays
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    reception desk on the second floor. We need to carry luggage going up by stairs. It could be difficult for those who have many luggages.

    - free coffee and tea corner - breakfast (buffet) - yukata + sleepwear - Public bath - Receptionist

    Stayed in July 2024

  • Reviewed: November 20, 2023

    4.0
    I will never come back here again.
    • Leisure trip
    • Group
    • Double Room with Tatami Area - Non-Smoking
    • Stayed 1 night

    Lobby is on the second floor but no elevator for elders this is very bad. Rooms were quite dusty especially in the Wardrope. Manager could not speak English at all but sometimes they have an Indian man to help translate. Limited car parking spaces. Vending machine was broken but no any sign/notice for the customers until we had a dispute how to get money back. Inside the hotel there is only one elevator with limit 4-5 people max. I did not see fire exit for emergency case.

    Nothing.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    3.0
    Poor
    • Business trip
    • Group
    • Double Room with Tatami Area - Non-Smoking
    • Stayed 2 nights

    Firstly, limited parking spaces then no lift to the hotel lobby as it is located on the 2nd floor so very hard for elders to walk up and down. Staff could not speak English except an assistant which I guess he is Indian and he assisted in translating on the check-in date but after that I never see him again. After checking out we can leave our luggage max.4 luggage. Rooms were dusty especially in the Wardrope. Smelling like mold on some rooms.

    Nothing apart from not far from JR Katsuta Station if you drive.

    Stayed in October 2023

  • Reviewed: July 18, 2023

    9.0
    A great stay at an affordable price in a really nice area and would stay here again.
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 7 nights

    The bathroom unfortunately didn't have AC which in the summer when I stayed meant it was very warm in there unless I left the bathroom door open to allow the air from the room to enter. The automatic function on my AC didn't seem to stop the fans from keeping it at the temperature I wanted, it'd always drop lower, but honestly given how hot it was during the week I was there (30-36c most days) I can't say it caused me any big issues!

    The hotel is in a really nice location on one of the older shopping streets of Hitachinaka. It's close by to a lot of really useful locations such as the station, a few convenience stores and a lot of nice cafe's and resturaunts. The room itself was a nice size and given my height (195cm) I was a little worried I'd have a few problems with bumping into things, but had no such issues. The staff at the hotel were all incredibly helpful and every day I had clean towels, tissues and a bottle of water delivered to my room which was a nice touch. The vending machines on site offered a nice selection of drinks and cup ramen and the availability of a coin laundry machine on site was very welcome. The hotel itself was very clean also. I had a pretty amazing view out of the fifth floor as well over a lot of Hitachinaka.

    Stayed in July 2023

  • Reviewed: June 19, 2023

    9.0
    Very cozy:))
    • Family with young children
    • Double Room with Tatami Area - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel wasn’t new, and completely clean. But enough cleaned up. Most of guests smoke, I guess. So sometimes smelled like cigarettes.

    Staffs were very kind and gentle. There were many free amenities like flipflops and shampoos for kids, air cleaners and so on at the front. Family rooms had enough space, and we could use washing machines for free. There was a laundry room on the same floor, so we could use a dryer after using a washing machine. We had a very relaxing time in this hotel.

    Stayed in June 2023

  • Reviewed: May 7, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: March 4, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: November 26, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Single Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: April 21, 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: April 12, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2023

Showing 1 - 20

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